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Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property

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Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Exterior
Lobby
Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing
Outdoor pool, pool loungers
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
914 Dallas Street, Houston, TX, 77002
  • Toyota Center
    ‪11 min walk‬
  • Daikin Park
    ‪16 min walk‬
  • George R. Brown Convention Center
    ‪19 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪32 min drive‬

Room options

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area | LCD TV

Studio, Multiple Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

LCD TV

Studio, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

LCD TV

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

LCD TV

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel with free breakfast, near Toyota Center
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites by Marriott Houston Dwntn/Convention Cntr. During your stay, you're just a quick walk from Houston Police Department Museum. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the location
  • 11 minutes by foot from Toyota Center and a 2-minute drive from Daikin Park
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 2112 square feet (196 square metres) and includes conference space. The business-friendly Springhill Suites by Marriott Houston Dwntn/Convention Cntr also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,112 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 59 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This building has mutiple hotels within, so that was a bit confusing. Also there were several broken elevators and if you needed access you had to walk to the other side of the building to take an elevator up to you room.
Stayed 1 night in Jan 2025

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heating wasn’t working in our room, and it took two attempts for maintenance to repair. Sink was blocked, and shower water was only tepid. This hotel seems tired and run-down.
Stayed 2 nights in Jan 2025

6/10 Okay

Jacob

Business traveller
Liked: Cleanliness, staff & service, room comfort
An average
Stayed 1 night in Jan 2025

6/10 Okay

Yasuko

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Central
Great hotel for downtown, close to the bars and shows. Large comfy rooms. Would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

LaMarce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason, Lake Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff,
Stayed 1 night in Dec 2024

8/10 Good

Nuzulul

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Clean and comfy room. Only negative at all is that only one of their three elevators were working, so the wait time was high and it was always very full. Otherwise a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Shahanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Harika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2024

10/10 Excellent

barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at checkin was sweet and kind and funny, the room was clean, i have no priblems or issues
Stayed 1 night in Jan 2025

2/10 Terrible

prabhu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property with Marriott brand. Don’t ever want to stay here
Stayed 1 night in Jan 2025

8/10 Good

KEVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

tarik

Stayed 1 night in Dec 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was excellent stay in very convenient location. We were allowed to check in early in the morning. So we could explore Houston attractions including the downtown aquarium.
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Travelled with family
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly. Need Elevators fixed though
Great and family friendly. Will stay again
Stayed 1 night in Dec 2024

6/10 Okay

Junaid

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Misleading Ad
Advertised Parking, but in reality there was no parking. If they had disclosed it properly we would have chosen something else
Stayed 1 night in Dec 2024

10/10 Excellent

Siegfried

Travelled with partner
Liked: Amenities
Street noise over into the night was a bit annoying and the broken Elevator wasn't any better.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shawn

Stayed 1 night in Dec 2024