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WoodSpring Suites Houston Willowbrook

2.5 star property

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Photo gallery for WoodSpring Suites Houston Willowbrook

Exterior
Full-sized fridge, microwave, stovetop
Laundry room
Desk, laptop workspace, iron/ironing board, free WiFi
Full-sized fridge, microwave, stovetop

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Parking included

Explore the area

Map
18929 Tomball Parkway, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪17 min walk‬
  • Willowbrook Mall
    ‪3 min drive‬
  • Vintage Park
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
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About this property

WoodSpring Suites Houston Willowbrook

Suburban hotel in Houston with free parking
Along with laundry facilities, this hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Limited housekeeping is available.
WoodSpring Suites Houston Willowbrook offers 121 accommodations. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.

During your stay at WoodSpring Suites Houston Willowbrook, you'll be within walking distance of Bowlero Willowbrook. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 11 minutes on foot from Bowlero Willowbrook and a 3-minute drive from Willowbrook Mall
  • Dogs welcome for a fee
As a guest of WoodSpring Suites Houston Willowbrook, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the lobby telephone and call extension 500 for check-in assistance.
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Valueplace Houston Willowbrook
Valueplace Willowbrook
Valueplace Willowbrook Hotel
Value Place Houston TX Northwest Willowbrook Hotel
Value Place Willowbrook Hotel
Value Place Houston TX Northwest Willowbrook
Value Place Willowbrook
WoodSpring Suites Houston Willowbrook Hotel
WoodSpring Suites Willowbrook Hotel
WoodSpring Suites Willowbrook
Value Place Houston TX (Northwest Willowbrook)
WoodSpring Suites Houston Willowbrook Hotel
WoodSpring Suites Houston Willowbrook Houston
WoodSpring Suites Houston Willowbrook Hotel Houston

WoodSpring Suites Houston Willowbrook Reviews

Reviews

6.2
Rating 10 - Excellent. 59 out of 275 reviews
Rating 8 - Good. 71 out of 275 reviews
Rating 6 - Okay. 46 out of 275 reviews
Rating 4 - Poor. 32 out of 275 reviews
Rating 2 - Terrible. 67 out of 275 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 7 nights in Nov 2024

8/10 Good

Jessica

Stayed 2 nights in Nov 2024

8/10 Good

Austain

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Talat

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty smelly atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is amazing!!! Mandy and other lady listened and answered all my questions the best way possible. I cant be more happy here.
Stayed 7 nights in Nov 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Oct 2024

4/10 Poor

DeShonda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was dirty with stained carpet throughout the building and elevator smelled like wet dogs. All kinds of folks hanging outside the place some bare footed and some just looking weird.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of amenities. Like a little studio apartment.
Stayed 1 night in Oct 2024

2/10 Terrible

Sydney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Elmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Didn't stay the whole night ended up leaving.
Stayed 1 night in Jun 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
The stay was good, didn't have any issues. Saw a few small roaches, but it's Texas.
Stayed 14 nights in Jul 2024

2/10 Terrible

shemonia

Disliked: Cleanliness, staff & service
I was not able to check into the hotel due to a power / water main break at the hotel had to spend birthday at home
Stayed 1 night in Aug 2024

2/10 Terrible

Fabian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not issue refund for hotel stay. They did not have power. How did you expect me to stay here
Stayed 1 night in Jul 2024

6/10 Okay

Myra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
Room was full of live and dead roaches. Staff did not want to clean it, and could not offer another room. I had to clean it myself. There seemed to be a lot of unstable people in and around the property.
Stayed 3 nights in Jul 2024

2/10 Terrible

Alexander

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have electricity when we showed up and neither Expedia or the property would cancel my reservation
Stayed 7 nights in Jul 2024

10/10 Excellent

Aisha lashun fontae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 14 nights in Jun 2024

10/10 Excellent

Aisha lashun fontae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 7 nights in Jun 2024

4/10 Poor

jonathan, Lindale

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a budget hotel so I wasn't expecting much. Thankfully the room was clean but the facilities were a mess (stained carpets in the hallways), smelled of weed, and a dog was barking regularly during my stay. If you need a spot to stay this will work. If you want to relax in peace go somewhere else.
Stayed 2 nights in Jun 2024

6/10 Okay

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT DO IT!
Don’t do it!!! A dog was left alone in a room, three doors down and was allowed to bark ALL NIGHT LONG. I got three hours of sleep, even after getting up, getting dressed T 2am, going to the lobby and calling the hotel staff on the lobby phone, I was told there was nothing they could do about it. The room is extremely humid because there’s no ventilation for the bathroom steam to vent so sheets felt wet and sticky all night. Never again! Stay away from this place!!!
Stayed 1 night in Jun 2024

6/10 Okay

Alejandra

Liked: Staff & service
Check in was fast and easy. Room was nice and big however it had a strong smell and I had to get some air fresheners. There were the first 2 night the police had to be called. The staff however was very helpful and polite. Overall it was a nice stay just wrong timing.
Stayed 3 nights in May 2024

2/10 Terrible

Katrina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Drug deals and sheriff cars out front is your sign
The hotel looks brand new and very nice but when we got there, there were several drug deals going down in the parking lot and we had to cut through the middle of a group sheriffs who were evicting a woman who was tweaking really bad. After we left and went to a dr appointment, when we returned, the hardwood floor was covered in water. The a/c had leaked a ton of water and big black particles all over the floor. BUT, when I went down to the front desk, Meghan was SUPER sweet and offered a refund. I had to get it ok’d by Hotels.com and she was very sweet and patient. She gave me a copy of the receipt that showed no charge. I was so relieved to get my daughter out of there before dark
Stayed 1 night in May 2024