Best Western Surf City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Surf City

Desk, iron/ironing board, Internet, bed sheets
Reception
Lobby
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
19360 Beach Boulevard, Huntington Beach, CA, 92648
  • Huntington Central Park
    3 min drive
  • Main Street
    3 min drive
  • Huntington Beach Sports Complex
    4 min drive
  • Orange County, CA (SNA-John Wayne)
    17 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Surf City

Huntington Beach hotel in Garfield with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has Access to hot tub and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and multilingual staff are on-site.
Best Western Surf City offers 64 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Best Western Surf City. During your stay, you'll be close to Huntington Beach Pier. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Huntington Beach Pier and 10 minutes from South Coast Plaza
Best Western Surf City offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Best Western Surf City also features multilingual staff and a lift. Self parking is free.

This Huntington Beach hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to January 1 2025 (dates subject to change):
  • Breakfast
  • Business centre
The property will be renovating from 25 September 2024 to 1 January 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

Property is also known as

Best Western Regency
Best Western Regency Huntington Beach
Best Western Surf City Hotel Huntington Beach
Best Western Regency Inn Huntington Beach
Regency Best Western
Best Western Huntington Beach
Best Western Regency Hotel Huntington Beach
Huntington Beach Best Western
Best Western Surf City Hotel
Best Western Surf City Huntington Beach
Best Western Surf City Hotel
Best Western Surf City Huntington Beach
Best Western Surf City Hotel Huntington Beach

Best Western Surf City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 76 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Pompano Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Purav

Stayed 1 night in Aug 2024

6/10 Okay

Annika

Travelled with family
First off I want to say that the gentleman at the front desk was so pleasant and helpful. I do not remember his name but his customer service was excellent. They could use some help with the maid service to do a better job. We asked to have our room cleaned and all that was done was the trash was emptied and a few towels were given. The floor was not mopped, the beds were not made and the bathroom was not cleaned at all. Very poor service. The only saving grace was the front desk.
Stayed 3 nights in Sep 2024

8/10 Good

Richard T.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ill be back
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Called me when I left my earrings.
Stayed 1 night in Sep 2024

10/10 Excellent

esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice newly refurbished
Stayed 2 nights in Sep 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Room was very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Shirlee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there again. It was clean, quiet and close location to the beach. Staff was friendly and helpful. The morning breakfast was great. I especially liked how the hot options were cooked to order and not just sitting there.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carole, AZUSA

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast and management! We will be back!
Stayed 2 nights in Aug 2024

2/10 Terrible

Alec

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks absolutely nothing like the photos .The front desk staff was friendly. But it is So dirty, I had a room with a jacuzzi but it was filled with dust and dead bugs that I didn’t even end up using it. The carpet looks like it hasn’t been changed in 20 years.
Stayed 1 night in Aug 2024

8/10 Good

Diana

Liked: Staff & service
Stayed 7 nights in Aug 2024

2/10 Terrible

Gehan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet hair stuck to the bathroom floor… sea food spilled in the fridge from previous person, that was never cleaned and smelled horrible…you have to turn the water on and off every 3 minutes (I was so annoyed, I timed it just for this review) or the shower would go cold. The property looks as if it has NEVER had an upgrade in its entire existence. It was just gross! They couldn’t pay me to stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

lisa

Stayed 2 nights in Aug 2024

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't far of a drive to the beach and to food options near by. Love that the hotel was busy, lots of families there using the pool and such. Staff at check in was very sweet and got me checked in quickly!
Stayed 2 nights in Aug 2024

4/10 Poor

Karen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the only thing clean in my room was the sheets. I reserved a room with a tub and did not get one. When I called to the front desk she said online reservations don’t guarantee anything. They did switch me to a different room with a tub but it was a very uncomfortable experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Stayed 3 nights in Aug 2024

4/10 Poor

Tammy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The location of the property was OK. The room was not very clean dirty sheets as I arrived bathroom at dirt all over to baseboards and around the toilet it was a plug that was strapped in by the air conditioner unit in the room. I thought that was unsafe also
Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eydis, Las Vegas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room don’t cleaning too sloppy
Stayed 3 nights in Aug 2024

4/10 Poor

Abbass

Disliked: Staff & service, property conditions & facilities
Water is leaking from air conditioning in the balcony?
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024