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Hidden Valley Resort, Ascend Hotel Collection

3.0 star property

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Photo gallery for Hidden Valley Resort, Ascend Hotel Collection

Indoor pool, seasonal outdoor pool, pool umbrellas
Terrace/patio
Dock
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • On private beach
  • Breakfast available
  • Housekeeping

Explore the area

Map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Hidden Valley Highlands Ski Area
    ‪4 min walk‬
  • Deerhurst Highlands Golf Course
    ‪15 min walk‬
  • Deerhurst Lakeside Golf Course
    ‪7 min drive‬
  • Muskoka, ON (YQA)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool, 2 outdoor pools, pool loungers

Deerhurst Resort

  • On private beach
  • Pool
  • Spa
  • Restaurant
3.9 out of 5, Good, (1002)
The price is €165
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Deerhurst Resort

About this property

Hidden Valley Resort, Ascend Hotel Collection

Mountain ski retreat with indoor pool and restaurant
At Hidden Valley Resort, Ascend Hotel Collection, relax by an indoor pool or hit the private white sand beach where you can enjoy volleyball.
Hidden Valley Resort, Ascend Hotel Collection offers 99 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hidden Valley Resort, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hidden Valley Highlands Ski Area. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Hidden Valley Highlands Ski Area and 5 minutes by car from Treetop Trekking Huntsville
  • Dogs welcome for a fee (restrictions apply)
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Hidden Valley Resort, Ascend Hotel Collection with summer activities such as kayaking, rowing/canoeing and volleyball.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach resort also offers a seasonal outdoor pool, outdoor tennis courts and a steam room.

This Huntsville resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Birches Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 16.95 for adults and from CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 203 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

kali

Stayed 2 nights in Sep 2024

10/10 Excellent

Anne-Marie

Stayed 3 nights in Oct 2024

10/10 Excellent

Angham

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

kenji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christine

Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
Stayed 1 night in Nov 2024

6/10 Okay

Mohsin

Travelled with family
HIGHWAY MOTEL
My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Stayed 1 night in Nov 2024

6/10 Okay

Mohsin

Travelled with family
East India Motel
My stay felt like being in a highway motel. The room lacked basic amenities such as napkins and a water bottle, and there were no side tables. The staff was unhelpful. It seems that an East Indian company has taken over, and they've introduced an unexpected "resort fee."
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Aliyah

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very welcoming but the property is very old and needs a lot of work. When we went to go use the dinning service in the morning they weren't around to serve anyone. The tub had patched up parts and when asked to fix a clogged drain it wasn't done. The doors were not closing properly and with a simple push would be opened despite the lock on the door that didn't work. The hot tub was nice but the cleanliness of the swimming pool area and tub were filthy. It's a beautiful area with not much to do. Otherwise a nice break from reality.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Abel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful, the staff are welcoming and rooms are very clean. The 30$ resort fee is a bit unfair (includes wifi, parking, swimming bath towels) as these should be built into the price of the rooms just like every other hotel/resort. The food was also delicious for 15/person. Overall i would visit here next fall for sure!
Stayed 1 night in Nov 2024

10/10 Excellent

MUYING

Stayed 1 night in Oct 2024

10/10 Excellent

Ding

Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Danielle

Travelled with family
Disliked: Property conditions & facilities
Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

BERNIZE

Stayed 1 night in Oct 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
So fun!
Stayed 1 night in Oct 2024

6/10 Okay

Katie

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Shazib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Chen-Fu, Taoyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and clean room with good lake view, very comfortable for morning walk in the fall season !
Stayed 1 night in Oct 2024

4/10 Poor

Steve

Travelled with family
Disliked: Staff & service
Hidden Valley is no hidden gem
This place may have potential, but sadly, it rests on its laurels and falls short on many levels. The general upkeep is a problem. There are gross carpet stains in the halls, water stains on ceilings, and the resort looks worn and dated, generally speaking. The restaurant service was disorganized, slow and painful to endure. The kitchen was also disorganized and the food was mediocre at best. We should have been partially comped for the meals and service, but there was no one in charge to speak to. The only saving grace is the view which is simply gorgeous with the fall colours. Is it worth the price of a night's stay at Hidden Valley, I don't think so.
Stayed 1 night in Oct 2024

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love hidden valley for a northern getaway!
Stayed 1 night in Aug 2024