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1 Nov 2023 by Guest experience & Quality Department
Dear Dragana, Warm Greetings from SUNRISE Aqua Joy Resort First, we would like to thank you for chosen our hotel to enjoy your holiday and for sharing your feedback with us, kindly be informed that we are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Aqua Joy Resort. With best regards,
17 Oct 2023 by Guest experience & Quality Department
Dear lldiko, Warm Greetings from SUNRISE Aqua Joy Resort First, we would like to thank you for chosen our hotel to enjoy your holiday and for sharing your feedback with us, kindly be informed that we are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Aqua Joy Resort. With best regards,
16 Apr 2023 by Guest experience & Quality Department
Dear Mr. Korab , kindly contact the reception.
24 Nov 2020 by Guest Experience & Quality Department
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE AQUA JOY Resort Kind regards,
The property will be renovating from 20 September 2024 to 15 November 2024 (completion date subject to change). The following areas are affected:
During renovations, the property will make every effort to minimise noise and disturbance.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
SUNRISE Aqua Joy Resort - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At SUNRISE Aqua Joy Resort - All inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Smoking is allowed in designated areas at this 4-star Hurghada property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
SUNRISE Aqua Joy Resort - All inclusive offers 476 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Hurghada property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Heliodoro – This buffet restaurant specialises in international cuisine.
Basilico – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Manzoku – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Gamila – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
El Marsa – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.
A private beach and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
