8/10 Hyvä
Paula
Matkusti perheen kanssa
2.10.2024
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Uniform of staff unprofessional, look like someone ready for the gym or had walked in off the street. Problematic check in, 3 attempts to resolve. The check in looked like something from a budget hotel! Given a small dark double room on arrival, where you could only access the bed from one side. Lighting was terrible. Relocated once team member had located manager who must have been on a cigarette break as that’s all I could smell. Finally given another room which was okay but still wouldn’t say it was worth the money. £157
Bed was comfortable, bedding fresh, pillows good. Bathroom clean with fresh towels.
Breakfast, had to wait to be seated although 3 members of staff had walked past without acknowledging us. It stated to ask for certain breakfast items, poached/ fried eggs, veggie sausage. All came out on individual plates!!!
Scrambled egg laced in pepper and floor staff not attentive, again the uniform is awful.
Check out swift.
Paula
Yöpyi 1 yön syyskuussa 2024
