4/10 Huono
Rachel
Matkusti ryhmän kanssa, Matkusti perheen kanssa
2.11.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in was great. We knew it would be busy so expected to have to wait, especially after my early check in request was denied. Much to my surprise the check in staff was well prepared and we were able to check in to our room early. We booked 2 queen beds but only got one king which was annoying but there were only two of us so we just dealt with it. The elevator was out of service but I didn’t deduct stars for that because they did alert us ahead of time and it wasn’t a deal breaker. The real issues were in the morning. FOUR SEPARATE TIMES MEMBERS OF HOUSEKEEPING TRIED TO ENTER OUR ROOM WITHOUT EVEN KNOCKING between 7 and 9 am. Check out is 11. Thankfully we had the security bar in place so they couldn’t open the door all the way. Then we went down for breakfast 30 minutes before breakfast ended. There were no plates, no coffee, and no one at the front desk to ask about it. When someone finally showed up behind the desk, it was the guy that tried to barge into my room unannounced the 4th time when I was able to make it to the door in time to tell them to stop trying to come in our room. 0/10, would not recommend.
Rachel
Yöpyi 1 yön marraskuussa 2024