4/10 Poor
Devyn E.
22 Mar 2025
Stressful stay with terrible communication
We had lots of issues with this stay. The host didn’t send check in info until I reached out to customer support the morning we were supposed to check in. The internet didn’t work for the first 14 days. It would connect for a couple minutes and then disconnect for 20-30 minutes at a time constantly until a field supervisor from the internet provider came out and finally fixed it on day 14. During the entire stay the host was extremely difficult to get ahold of. I had to reach out to support numerous times and have them reach out to the host to even get a response. On day 15 we found a cockroach in the rental and decided to end our stay early. We left and found a different rental immediately. Overall the stay was very stressful and unpleasant. In the end the host was apologetic and offered a partial refund for the early check out and also for the issues we experienced. We would not book this rental again under any circumstance.
Devyn E.
Stayed 17 nights in Mar 2025