Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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View from property
In-room safe, desk, laptop workspace, blackout curtains
Reception
BBQ/picnic Area
Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

Map
350 W New York St, Indianapolis, IN, 46202
  • Indiana State Capitol
    ‪5 min walk‬
  • White River State Park
    ‪7 min walk‬
  • Eiteljorg Museum
    ‪10 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Bedrooms

  • 51 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Canal View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

Riverwalk Indianapolis hotel in Downtown Indianapolis with free breakfast
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal's great location gets high marks from our customers. During your stay, you're just a quick walk from White River State Park. Free breakfast, free WiFi in public areas and a free manager's reception are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Indiana State Capitol and Eiteljorg Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn by Marriott Indianapolis Downtown on the Canal offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Indianapolis Downtown on the Canal. Parking is available for a fee. A complete renovation of Residence Inn by Marriott Indianapolis Downtown on the Canal was completed in March 2020.

This 3-star Indianapolis hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Self-parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 622 reviews
Rating 8 - Good. 165 out of 622 reviews
Rating 6 - Okay. 73 out of 622 reviews
Rating 4 - Poor. 35 out of 622 reviews
Rating 2 - Terrible. 23 out of 622 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

KRISTINE, LOCKPORT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room. Floor was quiet. Not a lot of space in the breakfast area to accomodate the amount of guests staying.

8/10 Good

KRISTINE, LOCKPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jack

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property it's self looked nice but it is in need of both tlc and repair. Specifically the elevator and the hotel rooms need of repair. I would not recommend the property to others due to its age and needs. Staff was friendly and helpful. It was safe and easy to walk from and back to. So location was the draw. For selection but will not stay in the Future.
Stayed 2 nights in Nov 2024

8/10 Good

Giselle, Colorado Springs

Business traveller
Liked: Staff & service
Disliked: Amenities
Not much next to this hotel so getting anything you need like groceries or a meal is a real pain- if you don’t have a car. Hotel is worn, tired carpets and hallways. No bar or small meals available unless you walk to the next hotel over and they have a very basic set up and the food isn’t good. The room space is large and there’s an empty fridge. 😃 wouldn’t stay there again as there are other hotels nearer to what’s going on with more amenities.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great breakfast !
Very good breakfast and friendly staff. The mattress is a bit soft . The bathtub needs to be changed as it looks old. Kitchen is convenient but there was no kettle so we had to go get hot water in the lobby and it ran out twice. Location is good : 5-10 minutes walk to the convention center and downtown, grocery and restaurants. The canal walk is enjoyable. We had a good stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Room was very spacious. Was impressed by the full kitchen, although we didn't need to use it. Living room was large and nice. Couch was pull out bed for our son, and he said it was comfortable (mattress might have been thin for adults, but was fine for children). Master was very comfortable. Swimming pool was used by multiple families and appeared fun. Breakfast in the morning was good (eggs, sausage, bagels, oatmeal, etc). Convenient location, easy walk to Lucas Oil Stadium. Would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Mitchell

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tandya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and professional!
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and roomy rooms. The hotel does try to be welcoming
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Anthony, ROUND HILL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
I liked being right on the canal.
Stayed 6 nights in Oct 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice reasonably priced hotel. A little bit dated but with great sized rooms that are very comfortable. The staff are really friendly, especially Devin on front desk. It is located on the Canal which is great for walks and relaxation. The area surrounding it is a bit run down but appears to be in the process of improvement but is not very inviting at night time unless you are driving or can access Uber (non-Us citizens might have difficulty getting around as public transport or roving taxis are practically non-existent) Across the street, however, is a great little bar/restaurant, The Social View, very welcoming with good food and drinks at reasonable prices. A nice little oasis in an otherwise featureless area. The hotel is good for locality to Lucas Stadium, the Convention Center and downtown area, walkable during the day and a short cab ride at night.
Stayed 7 nights in Sep 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Aug 2024

6/10 Okay

Tiffany

Travelled with partner
Liked: Staff & service, amenities
The room was extremely dirty but could have been cleaned better.
Stayed 1 night in Sep 2024

4/10 Poor

Roberta, LAFAYETTE

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Stayed 3 nights in Aug 2024

10/10 Excellent

Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is extremely slow, though the staff was nice, food was good, rooms were clean.
Stayed 2 nights in Sep 2024

6/10 Okay

Naomi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The size of these rooms is terrific for long-term stays and the staff is great. I did find it noisy as sound traveled from upstairs, and I found the property a bit confusing to navigate.
Stayed 3 nights in Sep 2024