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Staybridge Suites Indianapolis Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Indianapolis Downtown - Convention Center by IHG

Exterior
Terrace/patio
Restaurant
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Kitchen
  • Parking available

Explore the area

Map
535 S West St, Indianapolis, IN, 46225
  • Lucas Oil Stadium
    ‪4 min walk‬
  • Indiana Convention Center
    ‪10 min walk‬
  • Gainbridge Fieldhouse
    ‪19 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Kitchen

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, Kitchen

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Kitchen

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (1007)
The price is €123
for 1 room
includes taxes & fees
11 May - 12 May
Holiday Inn Express Hotel & Suites Indianapolis Dtn-Conv Ctr by IHG

About this property

Staybridge Suites Indianapolis Downtown - Convention Center by IHG

Hotel with free breakfast, a quick walk to Lucas Oil Stadium
Along with an indoor pool, this hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Staybridge Suites Indianapolis Downtown - Convention Center by IHG offers 113 accommodations with DVD players and a safe. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Staybridge Suites Indianapolis Downtown - Convention Center by IHG. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, an indoor pool and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Lucas Oil Stadium and 10 minutes on foot from Indiana Convention Center
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Indianapolis Downtown - Convention Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served daily. Staybridge Suites Indianapolis Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and concierge services. For a fee, parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Convention Hotel Indianapolis Downtown Center
Staybridge Suites Indianapolis Downtown Convention Center
Staybridge Suites Indianapolis Downtown Convention Center Hotel
Staybridge Suites Indianapolis Downtown Convention Center
Staybridge Suites Indianapolis Downtown Convention Center Hotel
Staybridge Suites Indianapolis Downtown Convention Center
Staybridge Suites Indianapolis Downtown Convention Center Hotel
Staybridge Suites Convention Center
Staybridge Suites Convention Center Hotel
Staybridge Suites Convention Center Hotel
Staybridge Suites Indianapolis Downtown Convention Center

Staybridge Suites Indianapolis Downtown - Convention Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 50 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tiara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is good. Walkable to the convention center (if the weather permits). I was disappointed in the cleanliness of my room. The pull out sofa had a blood stain on the mattress cover and since housekeeping wasn’t available front desk could only offer us sheets to put over it or a different room that would’ve been a downgrade/downsize to what we had. We ended go not using the pullout sofa because of this which was definitely an inconvenience for the sleeping arrangements we made when booking this room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here multiple times throughout each year as we take granddaughter tp monthly infusions at Riley Hospital.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alisha

Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

roger, lincoln park

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Aaron

Travelled with family
?
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and friendly staff!! Across the street from Lucas Oil Stadium where we are going. Would definitely stay at again.
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible stay never again will I stay here! First of there was old cereal stuck in the sunk the room was not cleaned properly. Then the topper getting bit by only god knows what in my bed all over my legs. More thank likely bed bugs. Threw away all my stuff i took with me there. Then the gun shots right outside of the front door of the hotel never again. Also paid for parking for 2 vehicles and couldn't even park in the parking lot.
Stayed 1 night in Dec 2024

8/10 Good

Karena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, unexpected parking fee

Although the $25 parking fee was unexpected and higher than any other hotel I’ve stayed at, our family enjoyed the stay overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Swimming pool for the kids was great and the room was nice and in good condition.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle, East Cleveland

Stayed 2 nights in Dec 2024

10/10 Excellent

Ethan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Suite was large and so nice to have a kitchen. The breakfast buffet had a large variety and was well stocked and with fresh and warm food. The pool was great for the kids! My only complaint was that there were only double beds. We don’t sleep well sharing a double bed. They also didn’t have roll away beds available as stated on the website but we brought an air mattress so it worked out ok. The pull out bed was very uncomfortable, but they always are. Overall I would highly recommend this hotel for a family.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for us. A stop on our road trip and it met all our needs. Pet friendly (we have a dog) and just a nice place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to watch the Colts!
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the pool an hot tub were perfect. The only downside was we had to pay 100 dollars to park there.. it would be great if that was mentioned.
Stayed 4 nights in Dec 2024

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

PATRICIA

It was located very close to Stadium and room was very nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Rey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the staff was very friendly. The extra room in these suits is also nice. The parking fees sent crazy as downtown parking can be and it’s a short walk.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Amenities
It was one of my best hotel experiences, makes me want to actually shop for staybridge next time I travel.
Stayed 1 night in Dec 2024