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Extended Stay America Select Suites - Indianapolis - Greenwood

2.5 star property

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Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1009 S Greenwood Springs Blvd, Greenwood, IN, 46143-6249
  • Valle Vista Golf Club, Wedding Venue and Conference Center
    ‪4 min drive‬
  • Greenwood Park Mall
    ‪5 min drive‬
  • Franciscan St. Francis Health - Indianapolis
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

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About this property

Extended Stay America Select Suites - Indianapolis - Greenwood

Suburban hotel in Greenwood with free parking
Along with laundry facilities, this smoke-free hotel has express check-out and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Indianapolis - Greenwood offers 121 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Indianapolis - Greenwood. During your stay, you'll be close to Valle Vista Golf Club, Wedding Venue and Conference Center. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 3-minute drive from Franciscan Alliance and a few minutes from Otte Golf And Family Fun Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Indianapolis - Greenwood, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. The business-friendly Extended Stay America Select Suites - Indianapolis - Greenwood also features a front desk safe and a lift. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This Greenwood hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open Monday-Friday 9 AM-8 PM, Saturday 10 AM-4 PM, and Sunday 3-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Value Place Indianapolis Greenwood Hotel
Value Place Indianapolis Greenwood
Value Place Indianapolis
WoodSpring Suites Indianapolis Greenwood Hotel
WoodSpring Suites Indianapolis Hotel
WoodSpring Suites Indianapolis
Value Place Indianapolis IN (Greenwood)
WoodSpring Suites Indianapolis Greenwood
Extended Stay America Select Suites Indianapolis Greenwood

Extended Stay America Select Suites - Indianapolis - Greenwood Reviews

Reviews

5.6
Rating 10 - Excellent. 55 out of 349 reviews
Rating 8 - Good. 71 out of 349 reviews
Rating 6 - Okay. 57 out of 349 reviews
Rating 4 - Poor. 67 out of 349 reviews
Rating 2 - Terrible. 99 out of 349 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Staff was nice but when out to dinner came back to find bugs small roaches killed 5 while on phone with staff couldn’t get out fast enough they refunded us and we went to Hamilton inn down road it was great just 50 dollars more but couldn’t stay with bugs at other place
Stayed 1 night in Nov 2024

4/10 Poor

BRANDON

Disliked: Cleanliness, amenities, property conditions & facilities
The area is nice, but the room was filthy. Pubic hair in the bed, hair all over the bathroom, hard floor turned the soles of feet and socks black, sink clogged, and the walls were filthy. The only plus side was I didn’t witness any roaches or other pests, surprisingly.

6/10 Okay

Amy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I've stayed in Extended StayAmerica before, so I knew exactly what I was getting. Additionally, I made these reservations at the last minute for a reasonable price, so I have no heavy complaints. However, I will say that this property had not been taken care of. In the two rooms I reserved. There were cracks in the drywall, baseboards loose from the walls, and in one of the rooms what appeared to be coffee beans on the floor, giving the strong impression that the floor had not been swept or cleaned before we checked in. The door to one of our rooms was difficult to open and had to be shoved, and add to that that the key card did not work regularly either. On our first morning there, one of the elevators did not work. Staying in Extended StayAmerica always means a no-frills accommodation, and that is fine. However, I did note that this property was in dire need of some attention.
Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Travelled with family
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing Close to What Was Expected
The room was in worn out looking condition there was a cockroach I seen the morning of checkout. The elevator stopped working it was not well kept up with. Not to mention a room on the first floor’s door had been broken into literally by what looks like only the police and there equipment could do. For being located in greenwood it was very trashy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer comes very last.
It was a horrible experience. I had my confirmation email of reservation. I showed up to the property at 10 pm. I tried to check in at the front desk. The clerk said that they couldn't check me in because of computer issue. They wanted me to go elsewhere. She said that previous person experienced same as I did and she tried contacting the manager,and couldn't contact. What a way to treat customers? Then, kicker part is that they changed me one night. I had to contact the customer support hotel.com to get a refund. They said that even though it is a non-refundable, hotel.com representative recommended them to refund my money. I am waiting for refund. My question is what choice did i have when they wouldn't accommodate me. How dare they still charged me?
Stayed 2 nights in Oct 2024

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom had dirty laundry on the floor no lights in the bathroom one bed had a dirty towel and look like it was sleeped in
Stayed 1 night in Oct 2024

10/10 Excellent

Eleesia

Stayed 2 nights in Oct 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Guadalupe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Traveling for work booked room showed up at hotel 2hrs later. Had to wait in lobby for 30 minutes after using phone in lobby multiple times for a worker to come to lobby . Worker arrived and said they did not have rooms, (she looked like she was sleeping in tge room i paid for). I asked her why she didnt tell hotels.com that. She said she sent them a notice. I told her it shows she accepted the reservation and that i needed her to send hotels .com a notice saying no rooms available otherwise she may mark me down as a no show when i clearly showed. Its been a week and i have yet to hear back from hotels.com on my refund or from extended atay america. My boss tried to book me at an extended stay in MI tonight...I said absolutely not! Now none of the employees here want to stay at any extended stay. They let the employees mark you as a no show and the employees take the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Eleesia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jagjit

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Oct 2024

2/10 Terrible

Demarion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didnt have the proper bed linen or towels. The staff member was made aware and brung me a pile of linen and towels. Tv remote didnt work. When i made staff aware she told me she would let maintenence know in the morning.
Stayed 1 night in Sep 2024

4/10 Poor

Jeri, Greenwood

Disliked: Cleanliness, staff & service
Room was nasty and I killed two cockroaches upon arrival at 1 in the morning due to flight delay. Took 30 min to get someone to check me in. When I sat on the end of the bed I fell through it as springs were broken. The next evening I got around to using the toilet and mold was growing everywhere on the sets and in the bowl . I reported both issues on Tuesday at 2 pm and was told it would be dealt with. Was not done until my last day there. I had to walk down 4 flights of stairs as the elevator was not working . I reported that and they said people are holding them. I waited 15 minutes before I walked down.
Stayed 4 nights in Sep 2024

4/10 Poor

Shawnette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
More of a room to rent type place not for family
It smelled like dog urine when you walked in the front entrance; the TV didn't work in our room, and the staff changed us to a different room. There were not enough towels to accommodate three people on the room. A lot of people who lived on-site stood outside at night, making it uncomfortable to get out of your car.
Stayed 2 nights in Aug 2024

4/10 Poor

Alberta

Stall was nice and helpful
Stayed 2 nights in Aug 2024

2/10 Terrible

Fang Mei

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write any negative reviews about any hotel. However, this is the worse hotel that I never booked. Staff not professional. ( very task not friendly). No towels. Bath tub clogged. Sink drain very slowly. Can’t talk to staff before 10:00am. I never experienced any Extended Stay in my life. I will NEVER stay an Extended Stay again. I have all the pictures if you need them.
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

PAM, BOSWELL

I booked a room and paid in full up front. When we went to check in we waited 5 minutes for the attendant to come and help us just for her to say we have no more rooms. Seriously how can you reserve a room and get there and you have no more rooms!!!!
Stayed 1 night in Aug 2024

6/10 Okay

Tim

Business traveller
Disliked: Cleanliness, property conditions & facilities
No one was patrolling the hallways and the quiet time was not observed. We were up till 3:30 in the morning. People were running up and down the hallways all night.
Stayed 1 night in Jul 2024

2/10 Terrible

Samuel

Stayed 1 night in Jul 2024

2/10 Terrible

fabiola

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV in the room did not have cable. The toilet had dirsty stains, unsanitary. The beds do not come with enough pillows or blankets. Front desk was no help at all after 10pm
Stayed 1 night in Jul 2024

2/10 Terrible

GURINDER

Stayed 2 nights in Jul 2024