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Innisfail City Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Innisfail City Motel

Exterior
Front of property
Triple Room | Desk, blackout curtains, free WiFi, bed sheets
Double Room | Bathroom | Shower, free toiletries, towels
Triple Room | Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
14 Owen Street, Innisfail, QLD, 4860
  • Innisfail Temple
    2 min walk
  • Wooroonooran National Park
    8 min walk
  • Mamu Rainforest Canopy Walkway
    8 min walk
  • Innisfail, QLD (IFL)
    8 min drive

Room options

View all photos for Double Room

Double Room | Desk, blackout curtains, free WiFi, bed sheets

Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Desk, blackout curtains, free WiFi, bed sheets

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

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Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (153)
The price is €78
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Innisfail City Motel

Tuscan-style motel in Innisfail with free parking
This smoke-free motel features express check-out, tour/ticket assistance and free self parking. WiFi in public areas is free.
Innisfail City Motel offers 15 air-conditioned accommodations with coffee/tea makers and free toiletries. Fridges and microwaves are provided. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Innisfail City Motel, you're just a quick walk from Innisfail Temple. You'll find features such as free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include tour or ticket assistance
  • Steps from Innisfail Temple and 8 minutes on foot from Mamu Rainforest Canopy Walkway
Innisfail City Motel offers its guests a terrace, tour/ticket assistance, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.

This Tuscan-style Innisfail motel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Black Marlin Motel 26 Glady Street Innisfail]
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [Black Marlin Motel 26 Glady Street Innisfail]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Black Marlin Motel 26 Glady Street Innisfail
Guests arriving after hours will need to go to the following location to check in: Black Marlin Motel 26 Glady Street Innisfail
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Innisfail City Motel
Innisfail City Motel Motel
Innisfail City Motel Innisfail
Innisfail City Motel Motel Innisfail

Innisfail City Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 135 reviews" "
Rating 8 - Good. 62 out of 135 reviews" "
Rating 6 - Okay. 26 out of 135 reviews" "
Rating 4 - Poor. 8 out of 135 reviews" "
Rating 2 - Terrible. 6 out of 135 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jared

Stayed 1 night in Apr 2024

2/10 Terrible

Sylvia

Disliked: Staff & service
Never again
I am unable to recommend this motel to anyone. I would highly recommend a number of training sessions in customer service and complaint handling and an improvement to their system.
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Diego Fernando

Stayed 1 night in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness
Check in time is 2:00pm. Not a second before. You need to go to another motel to check in to this motel because there is no one onsite. The motel is very central. It was very clean. The accommodation is basic but fine for the price.
Stayed 1 night in Sep 2023

4/10 Poor

susan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No warning that water was to be turned off. No water for 20 hours. Had to use public toilets. No shower until it came back on. No staff available most of the time. Don't answer phone when you ring. Door locks automatically so if you accidentally lock yourself out it's hard to get hold of staff. Only a hot car park to sit outside. Smokers in close proximity on either side of our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hamish

Stayed 1 night in Sep 2023

6/10 Okay

Warwick

Business traveller
Good location
Stayed 7 nights in Aug 2023

8/10 Good

Stewart

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Janette

Liked: Cleanliness, amenities
Supermarket close by. Lovely river walking paths. Food shops with in walking distance.
Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Tee Hwa

Stayed 1 night in Jul 2023

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Handy location
Stayed 2 nights in Jul 2023

6/10 Okay

Harry

Stayed 2 nights in May 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Tv aerial was unplugged and took me ages to work out what the problem was. Ac was turned off at system not the key. Had to get a chair to turn it on. Apart from that it was fine. Entry needs better signage as well.
Stayed 1 night in May 2023

4/10 Poor

susan

Liked: Cleanliness
Disliked: Staff & service
We didn't like that you had to go to a different hotel to pick up the keys and check in. The air conditioner wasn't working and no one answered the phone. We were unable to contact the staff or Manager as she was trying to run two Motels so was not available. The good side was that it was clean and tidy but if you wanted to sit outside there was only the carpark and it wasn't very pleasant as smokers and ash trays were outside each room so not easy to get away from the smoke.
Stayed 1 night in May 2023

8/10 Good

Jennifer

Stayed 1 night in May 2023

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very handy for what we neede it for, it was close to everything, and we could walk everywhere
Stayed 2 nights in Apr 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Matt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches. Door had 1.5 inch gap at bottom, widi and ac dodnt work good
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First timer
Second time in Innisfail but first time to stay overnight. Nice location as taxi rank at front and Woolworths across the road.Only negative is having to pick up keys from another Motel...tricky if you're not familiar with the Town, also no laundry and iron.
Stayed 4 nights in Apr 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The area is unsafe.
Stayed 1 night in Apr 2023