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AC Hotel by Marriott Innsbruck

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Innsbruck

Exterior
Lounge
Reception
View from room
Suite, 1 Bedroom, Mountain View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Salurner Strasse 15, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    1 min walk
  • Casino Innsbruck
    2 min walk
  • Landeskrankenhaus - University Clinics Innsbruck
    10 min walk
  • Innsbruck (INN-Kranebitten)
    11 min drive

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | Living area | 37-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Mountain View

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

AC Hotel by Marriott Innsbruck

Family-friendly ski hotel with a full-service spa
Pamper yourself in AC Hotel by Marriott Innsbruck's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes. Housekeeping is available on request.
AC Hotel by Marriott Innsbruck offers 187 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of AC Hotel by Marriott Innsbruck's walkable location. During your stay, you're just a quick walk from Maria Theresa Street. You'll find features such as free WiFi in public areas and a free ski shuttle, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Enjoy Mediterranean cuisine while dining at AC Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Maria Theresa Street and Triumphal Arch
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a 24-hour fitness centre and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar or try your luck at the on-site casino.

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee.

This Mediterranean Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
AC Kitchen – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 3 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Parking on site (EUR 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Fee for in-room wireless Internet: EUR 3.00 per day (rates may vary)
  • Self-parking fee: EUR 22.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Hotel Innsbruck
AC Hotel Marriott Innsbruck
Innsbruck Hilton
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hilton Innsbruck Hotel
AC Marriott Innsbruck
Ac By Marriott Innsbruck
AC Hotel by Marriott Innsbruck Hotel
AC Hotel by Marriott Innsbruck Innsbruck
AC Hotel by Marriott Innsbruck Hotel Innsbruck

AC Hotel by Marriott Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 40 out of 1001 reviews" "
Rating 4 - Poor. 4 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gil, Bazra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Shant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Heidy, Frederick

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Heidy, Frederick

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Horrible cleaning service, every day towels were taken, but not replaced and when we asked for extra we were given the ones you placed on the floor. For breakfast I was publicly embarrassed when they asked why we had 4 people having breakfast if the room just came with breakfast for 2, I told them I was going to pay for the extras, that I didn't have a problem with that, but the worst part is that, I was not told in a lower voice or in private. Also, we requested to extend our stay and it was a mess, totally disorganized, when I asked for my room key, I found out I had no room, and all my luggage was left in the room per their request. I have never had such a bad experience with a Marriott until now. Hopefully my stay at the Marriott in Italy won't be like this one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a perfect location for exploring the old town of Innsbruck. The views from the rooms are outstanding. Informative and helpful front desk staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Raphi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel in an excellent location. Close to the train station and the centre of Innsbruck. The room is big enough with everything you need! Comfortable beds, AC, lovely big bathroom. We had breakfast one morning but it is quite expensive given the food choices. Overall would recommend this hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck vacation
Excellent hotel! Large room. Great location. Awesome breakfast. Customer service was also above and beyond. Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

thomas, blue bell

Stayed 3 nights in Jul 2024

10/10 Excellent

CAWAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location. Very good breakfast buffet and the staff overall were very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric, Basalt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to almost everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Yupiter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower is hazardous. There is half a glass as a shield, the tub is too high, and the floors are slippery even with a towel placed on the floor. Not an idea “standard” shower for any guest.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Beautiful hotel with very friendly and helpful staff. Very convenient to walk to Old Town and see the sites.
Stayed 2 nights in Jul 2024

10/10 Excellent

David, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Very well positioned with regard to train and city centre.
Stayed 2 nights in Jul 2024

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Kevin, Woodstock G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Coffee provided in the room was excellent. Shower gel and conditioner in the room were empty after the first day, but not a huge issue since we were only staying 2 days.
Stayed 2 nights in Jul 2024

10/10 Excellent

Prabhat, Dubai

Stayed 2 nights in Jul 2024

10/10 Excellent

romain

Stayed 1 night in Jul 2024

10/10 Excellent

Ellen, Winter Garden

Liked: Cleanliness, amenities, property conditions & facilities
Service great
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Central,very clean and great service.
Lovely, clean hotel and just a few minutes walk from the train station. The reception staff are all friendly and professional. We had an issue with the sink, in our bathroom, but it was fixed very quickly. We were travelling as a family of three but our room only had two of everything (towels; glasses; etc) so we had to ask for more of those. I think that seems to be the standard set up, in hotels, these days. I think if a family of three or four have booked in, the set up of the room should reflect the number of people staying. As mentioned though, this was quickly rectified at this hotel. If you are thinking of staying Innsbruck, this hotel is great. It’s close to some great restaurants and the main street. Getting around on the buses and trams are also easy and close by.
Stayed 2 nights in Jul 2024

10/10 Excellent

Clark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay at this hotel again.
Stayed 4 nights in Jun 2024