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Das Innsbruck

4.0 star property
VIP Access

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Photo gallery for Das Innsbruck

Junior Suite | Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)
Luxury Suite | Premium bedding, in-room safe, desk, blackout curtains
Sun deck
Indoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Innrain 3, Innsbruck, Tirol, 6020
  • Golden Roof
    ‪2 min walk‬
  • Imperial Palace
    ‪4 min walk‬
  • Seegrube Cable Car
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room (Nordkette)

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room (Nordkette)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, blackout curtains

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Small Double Room

Small Double Room | Premium bedding, in-room safe, desk, blackout curtains

Small Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | View from room

Luxury Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double room with Extra bed

Premium bedding, in-room safe, desk, blackout curtains

Double room with Extra bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Premium bedding, in-room safe, desk, blackout curtains

Triple Room, Multiple Beds

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room Mansarde Altstadt (no view)

Premium bedding, in-room safe, desk, blackout curtains

Double Room Mansarde Altstadt (no view)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room (Innsbruck)

Design Double Room (Innsbruck) | Premium bedding, in-room safe, desk, blackout curtains

Design Double Room (Innsbruck)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Tyrol)

Deluxe Double Room (Tyrol) | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room (Tyrol)

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Special offer room

Special offer room | Premium bedding, in-room safe, desk, blackout curtains

Special offer room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Sun deck

ADLERS Hotel

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1054)
The price is €227
for 1 room
includes taxes & fees
10 Apr - 11 Apr
ADLERS Hotel

About this property

Das Innsbruck

Pet-friendly Innsbruck hotel connected to the convention centre, steps from Golden Roof
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Das Innsbruck offers 115 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Das Innsbruck. During your stay, you'll be connected to the convention centre and just a quick walk from Ottoburg. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Golden Roof and City Tower
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Das Innsbruck offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Das Innsbruck. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Innsbruck hotel is smoke free.

Das Innsbruck has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Ski shuttle nearby
  • Parking on site (EUR 16 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to March 27 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 16.00 per day (in/out privileges)
  • Nearby parking fee: EUR 16 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Innsbruck
Innsbruck Hotel
Hotel Innsbruck
Das Innsbruck Hotel
Das Innsbruck Innsbruck
Das Innsbruck Hotel Innsbruck

Das Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 41 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Evangelos

Travelled with family
Liked: Amenities, property conditions & facilities
Limit to 6pm for children using pool supposedly to have ‘quiet’ time for adults later! If you attend later despite having children that are well trained swimmers to do some laps even if you don’t make any noise you will be told off even if the pool becomes a hot tub for rowdy and half drunk adults who are very noisy and cancel any notion of calmness. Multiple staff consecutively will tell you off that you have broken the ‘rules’ and despite acknowledging that the situation is far away from being a quiet and relaxing environment that ‘they have to accommodate the wishes of all guests’. Staff do not speak well English and are rude. There is no one at breakfast reception to guide you at a table and explain the breakfast process. The waiters tell you to sit wherever you can find and the when you sit down they ask you ‘coffee americano or espresso’ although there is an inclusive menu with a full selection of drinks such as hot chocolate, macchiato and others, omelettes and fried eggs, waffles and pancakes etc. additionally to the buffet. On checkout (Christmas Eve) reception did not even wish ‘Merry Christmas’. The advantage is hotel is in a perfect place with walkable easy distance to old town (literally one minute). Parking is across road in a public car park with no lift therefore prepare to carry heavy luggage with no space for drop off outside reception without blocking the road. Hotel is clean with very good selection of food for breakfast and very warm and cosy feel.
Stayed 2 nights in Dec 2024

8/10 Good

Niall

Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff & nice modern room with underfloor heating in the bathroom. Comfortable beds & no noise at night. On the minus side, no room service available on our 1st night due to a 'private function' and the second night ( a Friday) we were told at 6pm the restaurant was full & therefore no room service again. We expressed our dissatisfaction & were given our food. I would expect any four star hotel to have available room service regardless of external functions or restaurant bookings. Finally one small point - the corridors seemed constantly littered with cleaning trolleys mops and hoovers - often with wires left training on the floor. This is not nice to look at and dangerous for guests many of whom are elderly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly, helpful staff and great location for Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Pool well heated. Nice property
Stayed 2 nights in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location!
The hotel is lovely and a location that can’t be beat. I was able to walk from train station with a light bag for a two night stay. My room didn’t have a view of the mountains but the upside was it was quiet, comfortable and very clean. Breakfast was vast and superb. And front desk staff can recommend places to eat as well. Highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
We came for the Christmas Markets. It was in a perfect location. Steps from The Golden Roof, shopping and in the middle of the market action. The staff was wonderful and helpful. The rooms were modern, fun and clean with some cool features like a sitting swing. Breakfast was also great with lots of options. The view when you walk out the front doors is stunning with the homes and alps greeting you.
Stayed 2 nights in Nov 2024

10/10 Excellent

GLYNN KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay at this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Kendra

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Teddi, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
A real gem! 5 stars! My room was huge, central to old town, beautiful views. Indoor pool and spa were great!!
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great Breakfast, Great location, nice pool spa area. They clean the room everyday! Rare in Europe these days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town. Food in restaurant was excellent, breakfast very good too. The downstairs Spa was nice although the pool was quite small but did enjoy the golden tiling. Loved the big swing chair in the bedroom and the mountain light fitting was awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of space
King suite was very roomy, big fridge with large freezer, stove with good dishes. Bed very comfortable, lots of pillows. Huge bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After all disappointing on other hotels around this trip this hotel was a 5 star plus. Perfect location right outside Alstadt. Public paid parking is just 200 feet away from the hotel. Good and spacious room. Breakfast was good but not great since takes forever to get the cappuccino but all other services were great.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The stay at Das Innsbruck was exceptional. The hotel is centrally located and the lobby, bar and restaurant are lovely. The variety of foods at breakfast is wonderful from sweet and delicious breads and pastries to savory eggs, meats, cheeses and fruits. The spa facilities are excellent and provides a respite after a long day walking and hiking. Our air conditioner was not working well the first evening and the staff made sure to send someone the next morning to have it fixed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony, Huntington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice rooms. Staff very friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

OMAR, MIAMI

Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

David, Aspen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday 2024
It was great, we've stayed here before so we knew what to expect
Stayed 1 night in Jul 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities including pool, sauna and wellness centre. On site parking. Excellent breakfast. Efficient and courteous staff.
Stayed 2 nights in Jun 2024

8/10 Good

karin, GLENDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit hotel
Stayed 1 night in Jun 2024