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Hotel Interlaken

4.0 star property

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Exterior
View from room
Extra Large with balcony | Hypo-allergenic bedding, minibar, in-room safe, desk
Family Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, dinner served; local cuisine, al fresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Höheweg 74, Interlaken, BE, 3800
  • Interlaken Casino
    ‪5 min walk‬
  • Interlaken Ost Ferry Terminal
    ‪7 min walk‬
  • Mystery Rooms
    ‪17 min walk‬
  • Bern (BRN-Belp)
    ‪39 min drive‬

Room options

View all photos for Large with balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Large with balcony

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Small

Small | Hypo-allergenic bedding, minibar, in-room safe, desk

Small

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Small with balcony

Small with balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Small with balcony

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Balcony

Family Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Medium with balcony

Medium with balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Medium with balcony

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Tiny

Hypo-allergenic bedding, minibar, in-room safe, desk

Tiny

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Tiny with balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Tiny with balcony

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Large

Large | Hypo-allergenic bedding, minibar, in-room safe, desk

Large

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Murphy Bed

View all photos for Medium

Medium | Hypo-allergenic bedding, minibar, in-room safe, desk

Medium

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Extra Large

Hypo-allergenic bedding, minibar, in-room safe, desk

Extra Large

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Extra Large with balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Extra Large with balcony

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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  • Free WiFi
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The price is €298
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About this property

Hotel Interlaken

Boardwalk/promenade hotel in Interlaken with a restaurant
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and a fridge in a common area. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities. Private bathrooms are not en suite and limited housekeeping is available.
Hotel Interlaken offers 59 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Interlaken. During your stay, you're just a quick walk from Interlaken Casino. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy local cuisine while dining at Restaurant Taverne
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Mystery Rooms and 5 minutes from Lake Brienz
  • Pets welcome free of charge
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Interlaken.

This 4-star Interlaken hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant Taverne – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 10 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Taverne

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 January to 9 February:
  • Dining venue
The following facilities are closed for Christmas Eve:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 20 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Nearby parking fee: CHF 10 per day (33 ft away)
  • Rollaway bed fee: CHF 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Interlaken
Interlaken Hotel
Hotel Interlaken Hotel
Hotel Interlaken Interlaken
Hotel Interlaken Hotel Interlaken

Hotel Interlaken Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renato, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

IAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay.
Stayed 2 nights in Nov 2024

8/10 Good

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Couples getaway in Switzerland
The staff is absolutely amazing. Great location, not a far walk from the train station.The room was very quite and clean. I would have rated a full five stars except the bed and pillows were very uncomfortable. If they just replace the pillows, an easy fix, that would help immensely.
Stayed 1 night in Dec 2024

10/10 Excellent

Connie

Travelled with family
Perfect stay in interlaken!
Stayed 1 night in Dec 2024

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints. Nice small room, very clean & spacious bathroom. We had a pleasant stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rakesh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice property in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Property conditions & facilities
The hotel restaurant was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2024

10/10 Excellent

Jud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and helpful staff
Stayed 3 nights in Oct 2024

6/10 Okay

Bolt

Travelled with partner
Liked: Cleanliness, amenities
I'm confused as to how this hotel was listed as 4-star but I had to do registration myself. The registration was not difficult and similar to a motel off the highway.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast!! Amazing location. Staff was awesome and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to both train stations i.e. zinterlaken Ost and West.
Stayed 3 nights in Oct 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop, good location to the train terminal. On the edge of the walkable downtown so had easy access yet a quiet spot. Very well appointed rooms.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Staff & service
Our first impressions of the hotel were not positive. When we reached our floor after checking in, we noticed the carpets in the hall were severely worn and stained. Our room smelled like cigarette smoke even though it was non-smoking (it took a day for the smell to subside). We tried to support the hotel by trying to eat dinner at their restaurant but were turned away because we did not have reservations (even though most tables were unoccupied). After walking a block, we ate a lovely meal at a crowded eatery and we did it without reservations. When we returned to the hotel, most tables were still unused, telling us either the dining facilities were understaffed or workers were indifferent. That indifference was on full display when a staffer provided me with a stale gluten free roll at breakfast. We do admit there were some great attributes to this hotel including its location, a competent front desk staff, a great bathroom, and the most comfortable bed in our two weeks of travel in Switzerland. Our suggestion is to treat the hotel and your customers with more respect. Upgrade the interior and restore the great character of the hotel. Until you do, it is hard to justify the prices you charge.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. Traveled with my wife and two kids. The room we stayed in was the family room and was very spacious and modern. I highly recommend this hotel for families traveling to Interlaken.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deepa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was just perfect! Loved the view around!
Stayed 4 nights in Aug 2024

10/10 Excellent

SHIRLEY JOY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with breath taking scenery! Loved the wine and chocolates as welcome gifts ☺️
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Recommend- In-Room Cooling!
Fabulous stay. As a couple Americans traveling in August, we very much appreciated the in-room AC (it wasn't as powerful as we're used to in the States, but it was the best cooling we had in multiple hotels across Europe this trip). Beds were comfortable, employees were friendly, breakfast was good. Walkable from the bahn (train) and town. Would definitely recommend.
Stayed 3 nights in Aug 2024

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness
Interlaken Hotel Experience
Hotel was walkable to the train, bus, cruise stations, and various restaurants. However, the hotel size was extremely small. We booked for a family of three, we could hardly move our luggages. This was more of an outdated boutique type of hotel with no gym, sauna, or swimming pool.
Stayed 4 nights in Aug 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recommend the hotel. The staff was helpful and friendly. The room was larger than we expected and very clean. The room also had air conditioning. The property was beautiful with a nice garden to sit in and relax. The breakfast offered many choices. We would definitely stay here again!!
Stayed 2 nights in Jul 2024