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Hotel Excelsior

4.0 star property

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Photo gallery for Hotel Excelsior

Minibar, in-room safe, soundproofing, iron/ironing board
Studio Suite | View from room
Junior Suite | View from room
Interior
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
43, Jalan Sultan Abdul Jalil, Ipoh, Perak, 30300
  • Ipoh Parade
    ‪4 min walk‬
  • Hospital Raja Permaisuri Bainun
    ‪12 min walk‬
  • Concubine Lane
    ‪17 min walk‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪8 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Family Quadruple Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Studio Suite

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Family Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Presidential Suite

  • Sleeps 8
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Excelsior

Hotel in Ipoh with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and concierge services.
Hotel Excelsior offers 197 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Ipoh hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hotel Excelsior's great location. During your stay, you're just a quick walk from Ipoh Parade. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Dulang Coffee House
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Ipoh Parade and 6 minutes on foot from Memory Lane Market
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at Hotel Excelsior. Free self parking is available.

This 4-star Ipoh hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Dulang Coffee House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Sonata Lounge – On-site lobby lounge.
Excelsior Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 23 for adults and MYR 20.17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dulang Coffee House
  • Excelsior Palace
  • Sonata Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Excelsior

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 23 for adults and from MYR 20.17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Excelsior Hotel Ipoh
Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Hotel
Hotel Excelsior Hotel Ipoh

Hotel Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 213 out of 887 reviews
Rating 8 - Good. 469 out of 887 reviews
Rating 6 - Okay. 154 out of 887 reviews
Rating 4 - Poor. 31 out of 887 reviews
Rating 2 - Terrible. 20 out of 887 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wei

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Old one but good one
It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm. Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast. Hotel has free WiFi and parking.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly and helpful. But the place overall is slightly rundown. If you love birds and don't mind the noise. yeah... you're in the money.
Stayed 1 night in Nov 2024

8/10 Good

Danny

Liked: Cleanliness, property conditions & facilities
It is right in the middle of Ipoh with access to everything!
Stayed 1 night in Dec 2024

8/10 Good

Serena

Located on otherside of town but very easy to take a grab. Hotel staff were abit rude to each other at check in so was abit hesitant to check in. Room is very noisy and hear plumbing from every room around my room. Having said that, good value for the price paid.
Stayed 2 nights in Oct 2024

4/10 Poor

Keith

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty. Smells like cigarettes. Roach in the tub.
Stayed 5 nights in Oct 2024

8/10 Good

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection very poor
Stayed 6 nights in Oct 2024

10/10 Excellent

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Leet

Liked: Cleanliness, property conditions & facilities, room comfort
Wifi connection very poor, some times the Key Card can't tap . And electricity power shut down, need to switch to another room.
Stayed 8 nights in Sep 2024

6/10 Okay

Deborah

Stayed 3 nights in Oct 2024

8/10 Good

Heng Toh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its location is in the city but is away from the busting city centre and the noise
Stayed 1 night in Sep 2024

6/10 Okay

FELIX HUNG VI

Travelled with partner
Liked: Staff & service
Room is not soundproof, can hear people talk in the corridor. Fridge is not working.
Stayed 2 nights in Sep 2024

8/10 Good

Patrick

Stayed 11 nights in Aug 2024

10/10 Excellent

Jeffrey L H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Phang

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy environment
Stayed 1 night in Aug 2024

8/10 Good

ANNIS RAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! But there was power trip(twice) during the stay. -1 Star for that
Stayed 1 night in Aug 2024

8/10 Good

Leet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection very poor
Stayed 4 nights in Aug 2024

10/10 Excellent

Seng, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the city center.
Stayed 1 night in Jun 2024

6/10 Okay

Weng Chee

Disliked: Cleanliness
Ok
Stayed 4 nights in Jun 2024

8/10 Good

Jessie LL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

SHIRLEY Geok Eng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good, service staff at reception very friendly & helpful . House keeping staff - very good, room cleaned well Breakfast buffet wide spread except on 28/6 - one friend took the watermelon & had food posioning. One of the night at 0207hours there was fire alarm, everyone peek out of room to see. Called reception - no response.
Stayed 3 nights in Jun 2024

8/10 Good

Leet

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2024

10/10 Excellent

Tjoeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Matt

Stayed 2 nights in May 2024

10/10 Excellent

Chujie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this is not a 5 star hotel, the staff are 6 star, polite, responsible, caring for their guests.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My regular hotel stay in Ipoh.
Stayed here numerous times. There's free multistorey parking as well as open air one behind hotel. Stayed Junior Suite a few times and it's nice with a sitting room with sofas and a tv plus views of the distance mountains. Check-ins are a breeze. Rooms are clean with adequate lightings.
Stayed 3 nights in May 2024