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Grand Madrid Hotel

3.0 star property

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Photo gallery for Grand Madrid Hotel

Lobby sitting area
Indoor pool
Lobby
Property entrance
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Laleli Caddesi 54, Istanbul, Istanbul, 34480
  • Grand Bazaar
    ‪14 min walk‬
  • Blue Mosque
    ‪4 min drive‬
  • Hagia Sophia
    ‪5 min drive‬
  • Istanbul (IST)
    ‪47 min drive‬

Room options

View all photos for Twin Room, Non Smoking

View from room

Twin Room, Non Smoking

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Single Room

Minibar, desk, soundproofing, free cots/infant beds

Single Room

  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Minibar, desk, soundproofing, free cots/infant beds

Double Room

  • City view
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, desk, soundproofing, free cots/infant beds

Triple Room

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

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About this property

Grand Madrid Hotel

Hotel with free breakfast, near Grand Bazaar
This hotel features an indoor pool, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace and coffee/tea in a common area.
Grand Madrid Hotel offers 62 air-conditioned accommodations with minibars and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
During your stay at Grand Madrid Hotel, you're just a quick walk from Laleli Mosque. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy ocean views while dining at Rooftop
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • 14 minutes by foot from Grand Bazaar and a 4-minute drive from Blue Mosque
  • Airport shuttle service available for a fee
Grand Madrid Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Madrid Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Istanbul hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Rooftop – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rooftop

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Madrid Hotel

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Nearby parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Grand Madrid Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-34-1735

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Madrid
Grand Madrid
Grand Madrid Hotel
Grand Madrid Hotel Istanbul
Grand Madrid Istanbul
Grand Madrid Hotel Hotel
Grand Madrid Hotel Istanbul
Grand Madrid Hotel Hotel Istanbul

Grand Madrid Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 5 out of 41 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Fatima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Shshlsa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It doesn’t worth for the price I paid very expensive and very poor service no water in the room u have to walk to the lobby and take one glass of water breakfast was not good at all I would never stay in this place very very very bad Not worth the price
Stayed 2 nights in Oct 2024

8/10 Good

Zohreh

I liked the place for eating brackfast because of the beautiful view. I didn't like the area around the property and there wasn't anything in refrigerator such as water.
Stayed 3 nights in Apr 2024

8/10 Good

Asmir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Md Hasibus Saleheen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location for tourism.. Clean room and friendly staff.
Stayed 2 nights in Aug 2022

6/10 Okay

aras

I did not like the staff
Stayed 4 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Dont

The only good thing about the hotel is its location and the view from restaurant/cafeteria. The hotel staff is not very welcoming, and communication in English is a big problem. The rooms are very dull, there is no isolation in walls or doors. You can hear people whispering from other rooms. At times it felt like someone is coming in our room because of no sound isolation on doors and you can see people walking in the corridor from below, thats very uncomfortable. Beds are extremely noisy. No water pressure in shower if your using warm water. Toilet looks dirty, and the electricity goes out every 5/10 minutes. We asked so many times for tissue papers, got none. The room service only makes up the bed, they don’t clean. They didn’t even change our towels once, only hung them up in the room to dry. There is no minibar, so not possible to make coffee or tea in room. Lastly, I would not recommend this hotel for people who are looking to have an enjoyable time. This hotel is fine as an emergency, a real emergency. As the overall quality isn’t good. This is definitely not a 4 star. No idea on what bases people are giving this hotel a strong rating, its very misleading.
Stayed 3 nights in Nov 2021

10/10 Excellent

MUCAHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel if you visiting Blue Mosque and Hagiasophia, Staff is very friendly.
Stayed 1 night in Aug 2021

10/10 Excellent

EDSON

Stayed 13 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Очень хорошо большое спасибо чисто в комнате хорошие условия
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Nisrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MY HOTEL

Really my trip wa s wonderful and my room wa s very cute and l feel with my husband with confidence in the hotel. It is really GRAND MADRID
Stayed 3 nights in Mar 2019

4/10 Poor

Juanperez, Boston, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This hotel is in very bad condition and except for a very nice man in the reception area, no one seem to care much. The hotel is attached to a clothing store and the reception area is full of boxes and packages of clothes. The room although large had a very strong tobacco smell. The thermostat did not work. Power went off several times during the stay. Room had paper wall detached. The vent fan in the bathroom was very noisy. I could not find signs of a pool like the ones showed in the brochure Breakfast room in the top floor had water stains all over. The dispenser for mineral water in breakfast room had an empty bottle on top and three more empty bottles around, no one care to change it, so I was unable to drink water during breakfast.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quite comfortable, some furniture may be old but eveything is clean in general. The staff was really great, they were very polite, processed everything very quickly, were very responsive to requests. The hotel is very good value for money.
Stayed 1 night in Mar 2018

8/10 Good

salmanov, lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Close to Metro Station

I recommend this hotel due to many reasons : 1 - Excellent staff, very friendly and very helpful especially Mr cancer (Turkish Name) 2- Near restaurants, markets, shops, close to Metro Station and tramway 3- The cleaning ladies are very respectable and lovable 4- very clean hotel and delicious breakfast I am a permanent guest of this hotel and would recommend itز
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful

perfect
Stayed 8 nights in Sep 2017

10/10 Excellent

lida, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great service, great people, great location.

Was a lovely hotel, nice service, the staff were very friendly and very helpful although spoke little English was still very kind and help us find many tourist attracts out of their kindness. the cleaning ladies were lovely and the rooms were cleaned every time we came back to the rooms which was nice. the location of the hotel is fab, close to all attractions, a 10-20 min walking distance from grandbazaar, blue mosque, sultanahmet. and right in the centre of the little markets and shops which was a nice stroll during the nights after we had done our day outing. overall a lovely hotel, maybe a little congested but doesn't make a difference if you close your windows as the hotel room has an AC anyway. the breakfast menu had a large variety of food and drinks and love the restaurant upstairs in the fresh air for those that want to sit outside or you can sit inside. also you can get food from out side and come and eat it in the hotel resturaunt or order takeaway in the resturaunt which the staff go and retrieve for you. has a nice indoor pool, only it was a little cold so inform the staff before hand to warm it up. also they offer free tea which they provide at all times when requested, the hotel service was great, the staff deserve real praise.

6/10 Okay

Jaynal khan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Most of staff don't speak English . No one told us about mini bar is free or will be charged. And the prices of those drinks are not listed. This is not the way do a good business ,hiding information . I consider it is a hidden charge.

8/10 Good

Edgar, guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
the perssonel service, kept the guess in good way against bad and expensive taxis services
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Takk for oss!

God service og fint rom. Aircondition fungerte bra. Beliggenheten var perfekt.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Caner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Çok iyi
Stayed 1 night in Nov 2023

8/10 Good

Caner

Stayed 1 night in Oct 2023

2/10 Terrible

MURAD

Travelled with group
Stayed 3 nights in Sep 2022

8/10 Good

Fausia

Travelled with family
Liked: Cleanliness, staff & service

Aufenthalt im Grand Hotel war ganz ok

Die Zimmer sind soweit ganz ok, im Bad gibt es keine Steckdose, damit kann man sich z.B. nicht den Bart kürzen. Die Spülung der WCs sind sehr laut. Das Hotel liegt in einer Gegend mit viel Verkehr, wer dagegen empfindlich ist, sollte sich eine andere Unterkunft suchen. Die Klimaanlage ist gut. Man muss die Fenster nachts schließen und die Klima laufen lassen, dann kann man schlafen. Sehr zu empfehlen ist die Terrasse, wo das Frühstücksbuffet morgens angeboten wird. Durch die tolle Aussicht aus der Terrasse werden die Minuspunkte vergessen. Lage ist recht zentral und man viele Sehenswürdigkeiten zu Fuß erreichen. Die Mitarbeiter sind sehr nett und hilfsbereit.
Stayed 9 nights in Jun 2022