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Pell Palace Hotel & Spa

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Photo gallery for Pell Palace Hotel & Spa

Family Quadruple Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
Lobby lounge
Exterior
Couples treatment room(s), Turkish bath/hammam, deep-tissue massages
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Emin Sinan Mah. Gedikpasa Camii Sok., No 37 Sultanhamet Fatih, Istanbul, 34122
  • Grand Bazaar
    ‪5 min walk‬
  • Blue Mosque
    ‪11 min walk‬
  • Hagia Sophia
    ‪12 min walk‬
  • Istanbul (IST)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room with Balcony

Superior Triple Room with Balcony | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Triple Room with Balcony

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Triple Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Junior Studio Suite

  • 45 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Family Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Economy Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Pell Palace Hotel & Spa

Hotel with a full-service spa, a short walk to Grand Bazaar
A full-service spa, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and concierge services are on-site.
Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Pell Palace SPA has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Pell Palace Hotel & Spa. During your stay, you're just a quick walk from Grand Bazaar. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Treat yourself to body wraps, Swedish massages or body scrubs at Pell Palace SPA
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Grand Bazaar and Sultanahmet Square
  • Airport shuttle service available for a fee
Pell Palace Hotel & Spa offers its guests a full-service spa. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Pell Palace Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

This Istanbul hotel is smoke free.

24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per room (one-way)
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Pell Palace Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-34-1408

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Pell Palace Hotel & Spa Hotel
Pell Palace Hotel & Spa Istanbul
Pell Palace Hotel & Spa Hotel Istanbul

Pell Palace Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 248 reviews
Rating 8 - Good. 61 out of 248 reviews
Rating 6 - Okay. 18 out of 248 reviews
Rating 4 - Poor. 8 out of 248 reviews
Rating 2 - Terrible. 11 out of 248 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, central, good breakfast, friendly staff

The staff was really helpful and gave us a few great suggestions for local restaurants, shops and activities. They were very generous with their time, and the cleaning staff was also very nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, excellent staff

Hotel quality is 50% comfort. 50% staff. And the staff of this hotel deserves a 5 star comment, starting by Ufuk, an excellent reception manager. Very friendly, very helpful. We can’t thank him enough for his hospitality. The location was very central, we could visit almost everything on foot. room temperature was perfect and the breakfast staff was super nice too, Thr hammam was great (a special compliment for Maria, the masseuse from Georgia). The only downside was the music.l during the relaxing massage before the Turkish bath. As it’s a radio or a free streaming, there were ads all the time (and in Turkish, which made it even more disturbing): But, overall, I would recommend this stay. IThe day after our arrival it was my birthday and we were hosted by Ufuk with a birthday cake and we got free souvenirs when we left. Small gestures that make the big difference!
Stayed 5 nights in Jan 2025

8/10 Good

Shumina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Pictures are quite misleading. The lobby and reception area are incredibly small and the area around hotel can be alarming till you get used to the surroundings. However the location is amazing coz within a minute you are in the main streets and right near the bazaar. Room was fine however there is a school right next to it so you can be woken up in the mornings with the playground noise and they do sing the national anthem before they are allowed into the building. Staff were lovely, there is a young guy that works there who helps with the luggage and breakfast area and he was incredibly helpful throughout our stay. Just note that during most of the day the road the hotel is on closes so taxis are not able to directly drop you off or pick you up outside hotel. I never read this anywhere in reviews or on hotel info.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rabia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable hotel with very kind and accomodating staff! They were very helpful and overall we had a lovely time at this hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Asif Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helped us with anything. Will definitely recommend this place to others!
Stayed 4 nights in Oct 2024

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Alvena

Travelled with family
Liked: Staff & service
Room was in need of a thorough clean. There were cobwebs and dirt. Bathroom grouting was black. There wasn’t much choice for breakfast. Plus point it was local and convenient to the main road and tram.
Stayed 5 nights in Sep 2024

10/10 Excellent

Imran

Stayed 5 nights in May 2024

10/10 Excellent

Siraj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic staff, quiet street with boutique feel to the hotel and close to all the tourist hot spots
Stayed 4 nights in Aug 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are fantastic. This is my 2nd stay in 3 month's. Location is great as it is central to all the main site's and lots of food options. Will be back again when in Istanbul again.
Stayed 3 nights in Aug 2024

10/10 Excellent

JANOS

Liked: Cleanliness
Clean, close to everything. Helpful people!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gulfam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Zehn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all major sites in Istanbul. Food outlets very close within walking distance. Tram station close by. Close to restaurants. The staff made the stay in the hotel worthwhile, very polite and helpful. Special mention of Kadri and Ozgun.
Stayed 7 nights in Aug 2024

8/10 Good

Summera

Liked: Cleanliness, staff & service, property conditions & facilities
A small but excellent hotel with all the facilities you need. Excellent location and round the corner from a tram stop. Only 1 stop Away from the blue mosque. Breakfast was good but no made to order service if you are expecting a cooked breakfast. Dining area isn’t very big and was always full at breakfast time. That’s what happens with a full and popular hotel. Staff are very helpful and eager to make your stay better. Kadiri and Ozgun were particularly helpful and staff are very welcoming. I would recommend this hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Faisal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location , 5 min walk to major tram line . Friendly helpful staff, good Turkish breakfast
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know where to start. I have traveled the world and stayed in many prestige hotels and I have to say that the management and staff went above and beyond to make my stay soo special. Thank you to the management and all the staff for making my stay soo amazing. Location is spot on to get to all the sightseeing places. This will be my go to hotel in the future for when I travel to Istanbul.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressed with the impeccable customer service at Pell Palace Hotel & Spa! Kaan and Nezir went above and beyond to make my stay enjoyable, from answering every question with a smile to offering helpful tips. Their attentiveness truly elevated my Istanbul experience.
Stayed 5 nights in Jun 2024

8/10 Good

Sajada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and staff friendly. Downside was you could hear people talking in the room next door, doors banging shut and not much variety for breakfast.
Stayed 4 nights in Jun 2024

8/10 Good

Kostadin

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff are wonderful - very helpful, willing to go out of their way to help you. Hotel is nice, location is great as it is walkable distance to a lot of tourist attractions. Breakfast is averagebut that's to be expected as it it comes free with the room. It's more of a 3 star hotel experience but we had a pleasant stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Stayed 4 nights in Jun 2024

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our flight was delayed, we arrived late, but still OK the young receptionist even took us to a near by restaurant which was still open in the mid night. After a long day we found the shower drain was blocked was unable to take a shower, we told the receptionist he was quickly solved the problem. The hotel is a bit old, the worse thing was you can hear next door talking, taking showers while singing 😅, if they put music on you can hear clearly too. The day time receptionist Ufuk was very helpful, he gave us a lot of information and advice about the area. Every time we had a question or problem, he can sort out rapidly. The hotel is 3 stars, the service we received was 5 stars.
Stayed 7 nights in Jun 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel. Breakfast is very good. Staff is friendly rooms are clean and spacious. Location is close to everything
Stayed 5 nights in Jun 2024

10/10 Excellent

Leena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is location heart of town. Very convenient and rooms are clean spacious. Breakfast buffet is very good. Staff are very friendly. Overall is a good place to stay in. I recommend staying there.
Stayed 10 nights in Jun 2024

10/10 Excellent

Andjelko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nasrin

Travelled with family
Liked: Amenities
Excellent area, very nice breakfast, staff and building. Our room could be bigger. Thank you
Stayed 8 nights in May 2024