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Sarajevo Hotel

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View from property
Children’s area
Reception
Superior Double Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Executive Quadruple Room, Terrace | View from room

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Huseyin Aga Mah. Buyuk Bayram Sok No:7/A, Taksim/Beyoglu, Istanbul, Istanbul, 34000
  • Istiklal Avenue
    ‪2 min walk‬
  • Taksim Square
    ‪11 min walk‬
  • Galata Tower
    ‪16 min walk‬
  • Istanbul (IST)
    ‪45 min drive‬

Room options

View all photos for Standard Triple Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Quadruple Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Quadruple Room

  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Basic Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sarajevo Hotel

Central hotel connected to a shopping centre in Istanbul with a 24-hour front desk
Along with a coffee shop/cafe, this hotel has coffee/tea in a common area and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Sarajevo Hotel offers 30 accommodations with minibars and laptop-compatible safes. This individually decorated accommodation includes dining tables. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

With your stay at Sarajevo Hotel, you're connected to a shopping centre and just a quick walk from Istiklal Avenue. Enjoy features like free WiFi in public areas and a free manager's reception, plus a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Istiklal Avenue and 11 minutes on foot from Taksim Square
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sarajevo Hotel.

Smoking is allowed in designated areas at this Istanbul hotel.

The hotel hosts a free manager's reception daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, Farsi, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarajevo Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Sarajevo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Sarajevo Hotel.

Property is also known as

Cenevre
Miracle Hotel Istanbul
Cenevre Hotel Istanbul
Cenevre Istanbul
Miracle Istanbul
Sarajevo Taksim
Cenevre Hotel
Sarajevo Hotel Hotel
Sarajevo Taksim Hotel
Sarajevo Hotel Istanbul
Sarajevo Hotel Hotel Istanbul

Sarajevo Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 25 out of 100 reviews
Rating 8 - Good. 16 out of 100 reviews
Rating 6 - Okay. 18 out of 100 reviews
Rating 4 - Poor. 8 out of 100 reviews
Rating 2 - Terrible. 33 out of 100 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Donya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not check in, despite caling in advance about arriving later and to confirm booking was in order. Was denied the room and charged anway, had to go through months of customer service with expedia and Klarna to fix this. Do not recommend, staff was unfriendly, did not speak English well and seemed uneager and unbothered to help. We were left to sit in the street after a long night of travel.

6/10 Okay

Anass

Stayed 2 nights in Jan 2023

10/10 Excellent

Dorian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel. The room was quite spacious. Close to Taksim and all shopping areas and restaurants. The hotel needs to be renovated, however for the price deal that I could get and all the other positive things, I am rating this hotel high enough.

2/10 Terrible

Badran, Terni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience
Stayed 10 nights in Aug 2022

2/10 Terrible

Taulant

Stayed 2 nights in Jul 2022

2/10 Terrible

Wessen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible night
This hotel is cheating first of things there's a breakfast in its pictures but in fact there's no breakfast and when I asked the reception why he said every thing is became expensive therefore we cancelled the breakfast. Second the room was poor with furniture but clean . And the great misfortune was the air condition didn't work and he said I can't do anything for you so I asked him to move to other room he told the hotel is full and if you don't like to stay cancel your reservation I shocked because my reservation non-refundable . I went out and asked the hotels at the same area all of it is full because it's a season now but finally I find a hotel (MAXWELL HOTEL) that someone cancelled his reservation and I got the room so the reception was very helpful when he saw me angry and tired he helped me to be calm and the room that I got it approximately same price with very little increase money just 5 $ with air condition and breakfast and the staff is friendly. I have applied a complain about the SARAJEVO hotel to Hotels.com and will trying to help me for money refund. This my bad experience and terrible night at SARAJEVO hotel
Stayed 1 night in Jul 2022

6/10 Okay

Basheer

Travelled with family
Disliked: Amenities, property conditions & facilities
Room cleaning is not daily - every 3 days. Amenities and towels not available on daily bases and have to ask for it.
Stayed 6 nights in Jun 2022

2/10 Terrible

Ahmadreza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though he had the reservation, he did not want to hand over the room. I also paid 100 liras for parking.
Stayed 1 night in Jun 2022

2/10 Terrible

Gabriela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is full with bedbugs. The bed was broken. Mold everywhere. Thankfully Expedia transferred us to another hotel immediately.
Stayed 3 nights in Jun 2022

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Great place for solo travelers. Close to Iskatel Cadessi but no street noise for a good sleep
Stayed 1 night in Jun 2022

2/10 Terrible

Mohammed Yusof

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst hotel I stayed at it looks like a 1 star hotel in the hotel everything was broken in the room damaged dangerous loose wires dirty management very rubbish no amenities the worst hotel ever not worth staying there for a £1 warning stay away from this hotel 1 star hotel
Stayed 7 nights in May 2022

6/10 Okay

Ajwa

Business traveller
Disliked: Property conditions & facilities
First staff member was nice, after a new staff member was on reception and was really rude and looked like he didn’t care. Didn’t help with my luggage as-well had to find a taxi my self at 5am in the morning. When I asked if they had water he said no you have to buy it your self from the market.
Stayed 1 night in Jan 2022

2/10 Terrible

Alireza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Abed

Liked: Property conditions & facilities, room comfort
Not bad, but could be better!
Good side: The staff were friendly and polite. The hotel is located just few-minutes away from Taksim street, and is surrounded by nice restaurants and bars. Bad side: We were given first a spacious and well illuminated room but with no internet access! So we demanded another one and we got a much smaller room, not well aerated nor illuminated. The access to both rooms was difficult and they weren't accessible via the elevator nor via the main stairs of the hotel. The room was not equipped with a good air-conditioner. We had a small ventilator but it wasn't efficient and very noisy during nights. The internet connection in this side of the hotel was very bad, and the internet disconnects every time the reception replies to a phone call! The hotel is nice and can be improved.
Stayed 1 night in Sep 2021

2/10 Terrible

Yusuf Hussam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was extremely dirty with a s trong bad smell. Bathroom was very dirty, wall paint is damaged. Wouldn't even rate it a 1 star.
Stayed 1 night in Sep 2021

2/10 Terrible

Abdullahi Ali

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

8/10 Good

Rizwan

Liked: Cleanliness, property conditions & facilities, room comfort
Ok not bad
Stayed 2 nights in May 2021

2/10 Terrible

Kholoud

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
House of Horrors
The area is shady that looks like a ghetto. The bathroom was full of flies, and the toilet water didn't run. When using the sink, we found the tab just flew and water came out as a fountain. We asked for a different room, and the reception asked us to wait. after a couple of hours he gave us a room key which had no elevator reaching to its floor. When we got there exhausted from stairs, and rested on the bed edge, the cleaning lady came in furiously and started shouting at us to get out (in turkish) . I showed her the key, but she went to the bathroom and pointed out that there was no water in the whole room. I then left the hotel immediately and booked another hotel while I was in the taxi. Horrible experience and my money was not compensated.
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to like about this place except close to the town center
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to stay in this little cozy hotel.Its not my first time and it was very clean as always.Staff was very helpful.Location is very close to main street.Higly recommended
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent hotel with nice comfortable bed.We really enjoyed
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarajevo Hotel was excellent to stay even though it was a short stay.They helped us when we need. The cozy room was clean and tidy.Breakfast was good enough Location is only walking distance to main attractions.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine its not first time here I stayed more than 8 times :) thank you
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great istanbul trip abd sarajevo hotel helped us a lot Great room we had and helpful staff Breakfast was also good Location steps away from main streetü
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable Economic nice room we had İt was pure clean They şet us check out later
Stayed 1 night in Dec 2019