6/10 OK
Susan, Hillsbororugh
Matkusti kumppanin kanssa
6.11.2024
Huonoa: Siisteys ja palvelut/mukavuudet
This property was a bit disappointing and didn’t fully meet expectations. The photos on Expedia looked fantastic, so we booked a room with a terrace. However, the terrace rooms are located on the 7th floor, and the elevator only goes up to the 6th floor. This meant the doorman had to carry our luggage up about 30 stairs, which felt inconvenient and unnecessarily difficult for him.
Additionally, the ceiling height on these stairs felt uncomfortably low, and there was even a section where we had to duck to avoid hitting our heads — and I'm not especially tall.
The street entrance of the hotel is attractive, but we were surprised to find no lobby on the first floor and a rather strange wall separating the two elevators. This, combined with a lack of a welcoming atmosphere, didn’t leave a great first impression.
We were also disappointed that no upgrades were offered, despite being eligible. Instead, the front desk seemed more focused on promoting imitation bags and rugs, which felt out of place in a hotel setting.
On a positive note, our room was spacious, but unfortunately, it had a noticeable carpet stain right in the center, which detracted from the overall experience.
Overall, while the hotel has some positives, I wouldn’t choose to stay here again.
Susan
Yöpyi 2 yötä lokakuussa 2024