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San Raphael Country Hotel

3.5 star property

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Photo gallery for San Raphael Country Hotel

Property amenity
Creator video - submitted by Julia Grimberg
3 outdoor pools
Property amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Tiradentes, 2223, Terras Sao Jose, Caixa, Itu, SP, 13309-640
  • Place, Terras de Sao Jose Golf Club
    ‪3 min drive‬
  • Place, Novelli Junior Stadium
    ‪4 min drive‬
  • Place, Maeda Park
    ‪13 min drive‬
  • Airport, Campinas (VCP-Viracopos - Campinas Intl.)
    ‪38 min drive‬

Room options

View all photos for Triple Room Standard

In-room safe, individually decorated, blackout curtains, free WiFi

Triple Room Standard

  • 23 sq m
  • Sleeps 3

View all photos for Standard

Standard | In-room safe, individually decorated, blackout curtains, free WiFi

Standard

  • 23 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Suite

Suite | In-room safe, individually decorated, blackout curtains, free WiFi

Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, individually decorated, blackout curtains, free WiFi

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Large Single Beds

View all photos for Standard Suite

Standard Suite | In-room safe, individually decorated, blackout curtains, free WiFi

Standard Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi-Adaptado

Standard Semi-Adaptado | In-room safe, individually decorated, blackout curtains, free WiFi

Standard Semi-Adaptado

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Família

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About this property

San Raphael Country Hotel

Family-friendly hotel with 3 outdoor pools and free breakfast
3 outdoor pools, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
San Raphael Country Hotel offers 84 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at San Raphael Country Hotel, you'll be within walking distance of Terras de Sao Jose Golf Club. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the 3 outdoor pools
  • Services include free supervised childcare, dry cleaning/laundry and a porter
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 2-minute drive from Novelli Junior Stadium and a few minutes from Eixo Historico
  • Cats and dogs welcome for a fee (restrictions apply)
San Raphael Country Hotel offers its guests 3 outdoor swimming pools, outdoor tennis courts, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a rooftop terrace, and an arcade/games room are also featured at the family-friendly San Raphael Country Hotel.

This 3.5-star Itu hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift (76 centimetre wide door)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

San Raphael Country Hotel Itu
San Raphael Country Hotel
San Raphael Country Itu
San Raphael Country
San Raphael Country Hotel Itu, Brazil
Brazil
San Raphael Country Hotel Itu
San Raphael Country Hotel Hotel
San Raphael Country Hotel Hotel Itu

San Raphael Country Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 9 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peacefull and the best service provided by friendly staff. I’d def recommend it
Stayed 1 night in Sep 2025

10/10 Excellent

Adelaide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very nice, but didn’t speak English, so download a translator on your phone and you will be fine. The food was great! Buffet style, fresh squeezed orange juice!!! Furniture as was stated before was dated but we loved the place and would definitely stay there again. Very peaceful and quiet, lovely grounds.
Stayed 3 nights in Nov 2024

10/10 Excellent

NELSON

Stayed 1 night in Sep 2025

10/10 Excellent

Maria Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso
Vista da minha sacada
Outra vista da sacada
Flores de inverno
Varanda
Stayed 1 night in Aug 2025

8/10 Good

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia boa com ressalvas

Nossa estadia no hotel foi, em geral, muito positiva. A recreação foi excelente: as crianças ficaram super entretidas com atividades durante todo o dia, o que nos deu bastante tranquilidade. O quarto era espaçoso, bem arrumado, cheiroso e confortável, com uma cama muito boa, embora os travesseiros pudessem ser melhores. Toalhas em bom estado e a pressão da água do chuveiro estava excelente. As piscinas são climatizadas, o que no inverno acaba significando água fria — compreensível, mas um pouco frustrante, já que o hotel conta com três piscinas e praticamente não conseguimos aproveitá-las. Talvez fosse interessante investir em aquecimento. A comida foi outro ponto alto: farta e saborosa, com destaque para as carnes, sem dúvida as melhores que comemos em muito tempo. Porém, notamos uma queda significativa no atendimento nos dois últimos dias (domingo e segunda), quando o hotel estava quase vazio, com pouquíssimos hóspedes. Houve menos variedade de alimentos e percebemos menos cuidado com a limpeza. Se essa tivesse sido nossa primeira impressão, talvez não quiséssemos voltar, mas como os primeiros dias foram excelentes, entendemos a diferença. O hotel é claramente voltado para famílias, casais ou grupos que querem sair da correria, com muito espaço ocioso, ideal para quem quer descansar e não fazer nada. Não conseguimos acessar o Wi-Fi, mas como a ideia era relaxar, nem chegamos a perguntar na recepção. O chá e café que oferecem a tarde e a noite nos agradou muito.
Stayed 3 nights in Jul 2025

6/10 Okay

monica

Stayed 1 night in Jul 2025

2/10 Terrible

CARLOS MANUEL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Bom, mas falhou no conforto.

A estadia infelizmente começou com um downgrade do apartamento contratado. O café da manhã é bom, mas não houve nenhuma variação no tempo que ficamos. O café da tarde foi uma surpresa agradável. A recreação para as crianças foi bastante elogiada pela minha filha. Passamos bastante frio no hotel ( inclusive no quarto ). De maneira geral o custo benefício é ruim quando comparado à outros hoteis resort.
Stayed 3 nights in Jul 2025

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Casa colonial abandonada

Hotel muito antigo , tudo muito bem conservado mas sem hóspedes portões s noite fechado !!! Maré d mais um mausoléu!!’ Meio deprê!!! Vi 3 quartos ocupados ( meu , minha filha e 1 casal de amigos !! Desnecessário a opção Refeição COMPLETA , já que o preço ficaria menor !! Custo da estadia muito alto pelo que oferece !!’as Fotos no APP parece tufo novo e iluminado !!! Mas é tudo escuro e sem ninguém ‘!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Natália

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ótimo

Quartos mais antigos, hotel muito bonito e comida excelente
Stayed 1 night in May 2025

2/10 Terrible

Edna

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

David Uria

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Funcionários muito atenciosos! Excelente comida

Excelente serviço, comida! Quartos grandes e muitas opções de lazer. Instalações já um pouco antigo.
Stayed 1 night in May 2025

8/10 Good

Cassio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem final de semana

Em geral os funcionários são muito atenciosos ! Mas o serviço na piscina deixa muito a desejar . Não tem funcionários para pedir NADA .
Stayed 1 night in Jan 2025

6/10 Okay

Luciana

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poderia ser melhor

O hotel parece que já teve seu auge. Apesar de ter uma boa estrutura e bem conservado parecia que estava abandonado. Não haviam funcionários, a recreação era muito desanimada e nem a programação seguiam. Apagaram as luzes da piscina as 19h e não havia nenhum funcionário por perto para pedirmos para acender ou nos atender no bar. Mandei mensagem na recepção e só me responderam no dia seguinte. Em nossa reserva aparecia que tinham 6 refeições, porém, a noite fomos perguntar sobre a ceia e mesmo estando com o horário e local descritos em um informativo entregue falaram que isso não existia. A comida é simples mas muito gostosa.
Stayed 1 night in Jan 2025

10/10 Excellent

Evaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nelson

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Insatisfeito

Fiquei no apto 231 e o barulho da central de ar condicionado, mesmo com janela fechada, perturba a noite toda. Não consegui dormir direito.
Stayed 3 nights in Nov 2024

8/10 Good

Marisa

Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Franciely

Stayed 1 night in Oct 2024

10/10 Excellent

Ely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Livia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima surpresa.

Hotel bom dentro da proposta, comida uma delícia e limpeza impecáveis. Recreação boa. Ótimo para final de semana.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elenice

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível , todos funcionários educados conforto e limpeza impecáveis
Stayed 1 night in May 2024

10/10 Excellent

APARECIDO

Stayed 1 night in Dec 2023