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Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Swim-up bar
Bar (on property)
Family Suite, Oceanfront (Sun Club) | Premium bedding, down duvets, in-room safe, individually decorated
On the beach, beach volleyball, beach bar
Beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • 24/7 front desk
  • Gym
  • Spa

Explore the area

Map
Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪7 min walk‬
  • Marina Ixtapa
    ‪19 min walk‬
  • Linda Beach
    ‪14 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪22 min drive‬

Room options

View all photos for Honeymoon Suite (Sun Club)

Premium bedding, down duvets, in-room safe, individually decorated

Honeymoon Suite (Sun Club)

  • Ocean view
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Premium bedding, down duvets, in-room safe, individually decorated

Family Room, Connecting Rooms

  • Partial ocean view
  • 5 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room, Ocean View

  • Ocean view
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Connecting Rooms (Sun Club)

Premium bedding, down duvets, in-room safe, individually decorated

Family Room, Connecting Rooms (Sun Club)

  • Partial sea view
  • 5 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Sun Club)

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Ocean View (Sun Club)

  • Ocean view
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Oceanfront (Sun Club)

Premium bedding, down duvets, in-room safe, individually decorated

Family Suite, Oceanfront (Sun Club)

  • Ocean view
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

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4.1 out of 5, Very good, (1004)
The price is €317
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includes taxes & fees
10 May - 11 May
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About this property

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Family-friendly beachfront location with outdoor pool
At Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa or enjoy volleyball.
Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive offers 285 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive. During your stay, you'll be connected to a shopping centre and just a quick walk from Magic World Aquapark. Enjoy features like free WiFi in public areas and free self-parking, plus 2 poolside bars.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine at Windows, a buffet restaurant with pool views
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to body wraps, body scrubs or manicures and pedicures at the spa
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Within a 10-minute walk of Magic World Aquapark and El Palmar Beach
Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. Event space at this property measures 1389 square feet (129 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive. Self parking is free.

This 4-star Ixtapa property is smoke free.

Windows – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Bluewater Grill – Overlooking the ocean, this steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Tamarindo Restaurant – Overlooking the pool, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Open selected days.
Da Mario – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Coco Cafe – This café only serves light fare. Open 24 hours. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Coco Cafe
  • Da Mario
  • Tamarindo Restaurant
  • Windows

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (1,389 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ixtapa Sunscape
Pacifico Dorado
Sunscape Dorado
Sunscape Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Hotel Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Resort
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort Spa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 611 reviews
Rating 8 - Good. 230 out of 611 reviews
Rating 6 - Okay. 98 out of 611 reviews
Rating 4 - Poor. 43 out of 611 reviews
Rating 2 - Terrible. 31 out of 611 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Guillermo

Stayed 5 nights in Dec 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Upon arrival you are greeted with smiles and helpful staff to gather luggage and help you to check you in. English speaking friendly staff in the front of the hotel. Unfortunately you are then inundated with staff required to offer you specials and deals they offer through the hotel, and do not take “no” for an answer easily. Throughout the rest of your stay anytime you walk through the front to the elevator to get to your room, you will be offered deals and promotions. This gets very tiresome over a weeks time. The hotel itself is dated and was constantly being under repair in various spaces throughout the hallways and ceilings. The amazing part about this hotel is the staff and food. I am vegan and was worried about not having choices during my weeks stay, But I had nothing to worry about. The chefs prepared special breakfast, and dinners for me everyday upon request. The food was always fresh and delicious. Served with love and care. The staff there was amazing and I’d love to give a shout out to the people who made an impact during our stay. Arturo - made sure I had vegan dinner every night Héctor- food server always knew I wanted white wine Leonides- attentive server always had our table and food ready Alejandro- serve drinks poolside with Grace Sergio- english-speaking friendly helped out with ATM confusion Alicia - super friendly and always helped us in the morning with breakfast Yessica - amazing energetic tour guide for bicycles Henry- super fun activity director
Stayed 7 nights in Aug 2024

6/10 Okay

martha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It Is okay nice hotel but kind small in the pool area ,the host at the restaurants kind of rude to others waitress when they try to give us better seating for the family they seem unorganized on the restaurants service, very unhappy workers
Stayed 2 nights in Apr 2024

8/10 Good

Maria Carmen, Palmdale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, conveniently located to shops and restaurants. The hotel staff were helpful and friendly. The property was well maintained but dated.The buffet was as expected for an all inclusive resort. Overall, I enjoyed my stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Stayed 4 nights in Mar 2024

10/10 Excellent

Miguel

Stayed 1 night in Mar 2024

10/10 Excellent

Verna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was very fast. Wait staff was very friendly. Most everyone spoke English
Stayed 2 nights in Feb 2024

8/10 Good

Ewa

Travelled with partner
Liked: Cleanliness, staff & service
We stsyed just one night to enjoy Superbowl. Party was wonderful, service excellent, food so so, drinks plentiful and very average, typical all inclusive. Problem with people reserving lounges around pool still persists. Overall this is a typical all inclusive, rather average wigh very nice staff. Beware of the time share people, just say NO.
Stayed 1 night in Feb 2024

8/10 Good

Brooks

Travelled with partner
Liked: Amenities
Needs updating
Stayed 10 nights in Feb 2024

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Daniel Allen, Northfield

Travelled with family
Liked: Cleanliness, staff & service
The restaurants are not staffed to properly accommodate the volume of guests. The pool was dirty and the floor of the pool was damaged in several areas. Many wanted to play water vollyball but the balls were waterlogged and extremely heavy. For a large resort to NOT replace a $10 volleyball is a bad look. The maid staff was very friendly, and hard working. The restaurant servers and the food truck employees were doing the jobs of two people, which made service very poor. The food quality is a bit less than average, The bell hops, and doormen were great. The servers working the coffee bar/snack stand were all very nice. The property needs to be refurbished, the only redeeming quality is the hard working staff. The concierge was excellent!
Stayed 6 nights in Nov 2023

4/10 Poor

Fernando

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Staff was not great
Stayed 3 nights in Jul 2023

8/10 Good

Gerardo

Stayed 3 nights in Jul 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay everything worked properly and staff was generous, will definitely return.
Stayed 1 night in Jun 2023

10/10 Excellent

Elva

Travelled with partner
Liked: Cleanliness
We had a very nice stay. Staff very friendly and accommodating
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria D

Travelled with family
Liked: Cleanliness, amenities
Every member of Sunscape were very professional and cordial at all times. We had a great time we already planning to come back we love it.
Stayed 5 nights in Mar 2023

10/10 Excellent

Thomas James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! It’s just too bad that their management still makes them all wear masks, feel so bad for them.
Stayed 11 nights in Mar 2023

10/10 Excellent

Shayne, AURORA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this resort and it was absolutely awesome!! The staff is so friendly and eager to please their guests. My partner and I were treated excellent. Nayelli the bar waitresses was incredibly kind and attentive. Our pool side waiters Ignacio and Alexander were also very kind and attentive. They walk away saying “my pleasure.” The fish tacos and the hot dog (gourmet) at the snack truck were delicious!! I thought the buffet’s were well maintained and the food was good. Remember to tip your service workers!!
Stayed 7 nights in Feb 2023

10/10 Excellent

Henriette Anna Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time to this exact resort and we love it. Safe and can cross street into downtown to visit other entertainment establishments (Frank's Bar, etc. Staff is friendly and helpful. Resort is clean and secure. Walks on the beach are fanastic. Our favorite is they just installed 4 pickleball courts and have one tennis court. Great resort and we will go back next year!
Stayed 7 nights in Jan 2023

10/10 Excellent

Joan Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and accommodating. I would like to see wearing a mask for employees an option and not mandatory.
Stayed 7 nights in Jan 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is central and even distance between ZUI and Playa Linda, both of which I like to go when I stay. You can walk across the street for shopping, music and food. The options are great. The transportation is wonderful. So easy to take the bus, taxi or walk. People, staff and locals alike were very nice and willing to help. I would recommend staying.
Stayed 8 nights in Jan 2023

4/10 Poor

Alexandra

Stayed 3 nights in Oct 2022

6/10 Okay

Guadalupe

Travelled with group
Liked: Cleanliness
Disliked: Amenities
I was expecting more for what we paid. They were busing people in to try out the property so they had paid next to nothing, we paid and the food was sub par. Will not go again. All inclusive is a fraud
Stayed 4 nights in Oct 2022