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Kaya Izmir Thermal And Convention

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Kaya Izmir Thermal And Convention

Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Public bath
King Suite | Mountain view
Hot springs
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, Izmir, 35320
  • Aqua City
    ‪7 min walk‬
  • Balcova Cable Car
    ‪19 min walk‬
  • Topolino
    ‪5 min drive‬
  • Izmir (ADB-Adnan Menderes)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, laptop workspace

King Suite

  • 70 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Royal Residence

Royal Residence | Minibar, in-room safe, desk, laptop workspace

Royal Residence

  • 550 sq m
  • Mountain view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Suit

Executive Suit | Minibar, in-room safe, desk, laptop workspace

Executive Suit

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham Grand Izmir Ozdilek Thermal & Spa

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1006)
The price is €185
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Wyndham Grand Izmir Ozdilek Thermal & Spa

About this property

Kaya Izmir Thermal And Convention

Luxury Izmir hotel in Narlidere with 2 restaurants
2 restaurants, 3 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include dressing gowns, slippers and hairdryers.

This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Kaya Izmir Thermal And Convention. During your stay, you're just a quick walk from Aqua City. Free WiFi in public areas, free valet parking and 3 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Smyrna, a buffet restaurant that serves Turkish cuisine
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages, reflexology or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a gym and a steam room
  • 7 minutes on foot from Aqua City and a 2-minute drive from Balcova Cable Car
As a guest of Kaya Izmir Thermal And Convention, you'll find a full-service spa, hot springs, and 3 outdoor swimming pools. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 62431 square feet (5800 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Kaya Izmir Thermal And Convention. Self parking and valet parking are free.

This 5-star Izmir hotel is smoke free.

Smyrna – This buffet restaurant specialises in Turkish cuisine.
Mirus A'La Carte – This restaurant specialises in Mediterranean cuisine. Open daily.
Energy Bar – On-site bar. Open daily.
Aura – On-site bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Aura
  • Energy Bar
  • Mirus A'La Carte
  • Smyrna

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 62,431 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot springs
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kaya Izmir Thermal And Convention

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number 12286

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kaya Izmir
Kaya Izmir Thermal
Kaya Izmir Thermal Convention
Kaya Thermal
Kaya Thermal Convention
Kaya Thermal Convention Hotel
Kaya Thermal Convention Hotel Izmir
Kaya Thermal Izmir
Thermal Convention
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal Convention Hotel
Kaya Izmir Thermal Convention
Kaya Izmir Thermal And Convention Hotel
Kaya Izmir Thermal And Convention Izmir
Kaya Izmir Thermal And Convention Hotel Izmir

Kaya Izmir Thermal And Convention Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 222 out of 470 reviews" "
Rating 8 - Good. 161 out of 470 reviews" "
Rating 6 - Okay. 44 out of 470 reviews" "
Rating 4 - Poor. 18 out of 470 reviews" "
Rating 2 - Terrible. 25 out of 470 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Selin

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location. Breakfast wasn’t good
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean & the view of Izmir Bay was beautiful. The food was delicious. The hamam service, thermal pool, heated pool were wonderful. The personnel were very helpful and courteous. The air smelled pine and rosemary.
Stayed 7 nights in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Belgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Erdem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable as I requested a soft bed due to surgery n health issues never got it bathroom had covers loose tile were dirty . Well over priced on everything
Stayed 6 nights in Aug 2024

8/10 Good

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool poor amenities
Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice pool. My room was super comfortable and always very clean. However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite. The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests. And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room. Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with excellent amenities, including spa and pool. Very kind staff and comfortable rooms. Amazing breakfast!
Stayed 5 nights in Jun 2024

8/10 Good

Rosanna

Liked: Property conditions & facilities
Personnel is very kind. The spa is fantastic. Great massage therapy
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cool and quiet. The room was comfortable. The staff were friendly and attentive. I did not use the spa facilities but others in my group did and enjoyed it very much. I would go back to this hotel
Stayed 4 nights in Jun 2024

8/10 Good

Imran

Travelled with family
Liked: Property conditions & facilities, room comfort
Good location but bad services
The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.
Stayed 3 nights in Jun 2024

10/10 Excellent

Süleyman

Stayed 2 nights in Jun 2024

2/10 Terrible

Jevier

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Bilal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Eren

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Murat

Travelled with family, Travelled with family and small children
Liked: Cleanliness
( ) The hotel position is good, food is good. (-) The hotel crew needs a lot of training, they are not picking their words carefully, in my opinion, due to the lack of training! I speak their local language as well. I heard them talking to tourists from the EU states in English. They sound very strange when talking to guests in Turkish and English.
Stayed 3 nights in Jun 2023

8/10 Good

NARENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean environment with excellent breakfast choice. English speaking staff are less but we scraped by. Spa packages and Hammam is very good.
Stayed 4 nights in May 2023

6/10 Okay

Laura, Waverly Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and accommodations are nice. However, everything from dinner to spa services to their bar was extremely expensive (dinner buffet for 1 was about $30 - and doesn’t even include soft drinks).

10/10 Excellent

Sercan

6/10 Okay

Ozlem, Istanbul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around this hotel is actually quite nice however it is a property which is run down. It urgently needs a renovation. The rooms are old and dirty. The cleaning is almost non existing. I have questions about the shower for instance being hygienic. I stayed for three days and the carpet was never vacuum cleaned. The window glasses of the room are so dirty you hardly can see the landscape outside. In total it's definitely not worth the money.
Stayed 2 nights in Oct 2022

8/10 Good

ilham

Stayed 14 nights in Sep 2022