8/10 Good
Verified traveller
Travelled with family
29 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Older Inn
The inn is quaint with well appointed decor. The staff members were helpful but we did have some big inconveniences. We got to our room and noticed it was pretty cold. We chalked it up to it being cold outside and upped the heat. We woke up freezing with the heat not working at all. The window had a cold draft pouring through. My husband went to take a shower and there was no water. Staff quickly came to check on the issues. We were told we could stay in the room but maintenence would be in working.
We left so they could work on the issues. We were told the pipes were frozen. When we came back we were offered the ability to stay in the room or switch to another. We decided to move all our stuff over. I took a shower in the new room.
I plugged the hair dryer in and it instantly sparked and started smoking. We brought it downstairs and they gave us a new one. Freezing, having no water, being shuffled, sparking electrical..was not the most relaxing experience. I was surprised the staff did not comp anything for our inconveniences. We orderd a couple margaritas for the room. They were good but small & pricey. Overall if we didn't have all the technical issues our stay would have been better. I feel it's an older property that updated cosmetics but not the mechanics. We stayed at the same time that one of the condos of the Wentworth Association burned down which was a total loss. The cause of the fire has not been determined.
Verified traveller
Stayed 2 nights in Dec 2024