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Candlewood Suites Jacksonville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub) | Desk, blackout curtains, soundproofing, iron/ironing board
BBQ/picnic Area
Desk, blackout curtains, soundproofing, iron/ironing board
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
119 Penny Ln, Jacksonville, NC, 28546
  • Coastal Carolina Community College
    ‪15 min walk‬
  • Jacksonville Mall
    ‪3 min drive‬
  • Onslow Memorial Hospital
    ‪3 min drive‬
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas) | Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Studio Suite, 2 Double Beds, Kitchen | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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BBQ/picnic Area

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  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, (416)
The price is €97
for 1 room
includes taxes & fees
30 Mar - 31 Mar
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About this property

Candlewood Suites Jacksonville by IHG

Hotel in Jacksonville with fitness centre and 24-hour front desk
A fitness centre, a snack bar/deli and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and free newspapers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jacksonville by IHG. During your stay, you'll be within walking distance of Coastal Carolina Community College. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 15 minutes on foot from Coastal Carolina Community College and a 2-minute drive from Jacksonville Commons
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. A fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Jacksonville by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 314 out of 678 reviews
Rating 8 - Good. 202 out of 678 reviews
Rating 6 - Okay. 74 out of 678 reviews
Rating 4 - Poor. 51 out of 678 reviews
Rating 2 - Terrible. 37 out of 678 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

It’s all good.
Stayed 9 nights in Nov 2024

6/10 Okay

Kennedy

Stayed 2 nights in Oct 2024

10/10 Excellent

FRANCIS, Odenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family and friends. Also shopping and dining options were close by.
Stayed 3 nights in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Nov 2024

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Murdock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very safe and nice place to relax in
Stayed 1 night in Nov 2024

10/10 Excellent

Davon

Stayed 1 night in Nov 2024

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Stayed 1 night in Oct 2024

8/10 Good

Shumacher

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Kevin

Stayed 1 night in Aug 2024

6/10 Okay

Marcos

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Svetlana, Rutland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

LORNA

Travelled with family
Liked: Amenities, property conditions & facilities
Very conveniente location, in room kitchen is excelente!
Stayed 7 nights in Aug 2024

4/10 Poor

Christy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was run down the shower had very little pressure.
Stayed 1 night in Aug 2024

10/10 Excellent

Svetlana, Rutland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and great quality
Stayed 2 nights in Aug 2024

2/10 Terrible

Lindsey, Lexington

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The biggest problem was the window would not lock. They had put a bar in the bottom of the window, but it still opened about 6 inches. The screen had been tampered with as well. We were on the first floor, so that was a big red flag. The dishwasher and microwave did not work. I didn’t talk to staff about these issues, because there were signs up, which told me they knew the room was like that, but still rented it anyways. They did provide another microwave on the counter, which took up counter space. Also, my bill at check out showed almost $20 less than what I was charged, which was confusing. The staff was very nice and friendly, but over all, the space felt unsafe and if we had needed to stay longer than one night, we would have changed hotels.
Stayed 1 night in Jul 2024

2/10 Terrible

angela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room was not right I wasn’t the only person complaining about this I will never book here again
Stayed 3 nights in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that there was a mini kitchen area in the room. Very limited gym equipment w/hardly enough washer and dryer machines for all to use.
Stayed 10 nights in Jun 2024

8/10 Good

Danielle, Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Santonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I stay while visiting Jacksonville
Stayed 3 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, parking is a bit tight but manageable, would stay again.
Stayed 11 nights in Jul 2024

6/10 Okay

Apryl

Travelled with family
Our stay
Our stay was good. The room was spacious, clean, comfortable. Parking on the other hand was not so good. People took 2 spaces or they had big rig trucks taking up space. Then always having to ask for towels and being told different things everyday. Either they would bring it to us, then never got them, when asked was told no.
Stayed 7 nights in Jun 2024