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Candlewood Suites New Bern by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Bern by IHG

Exterior
Exterior
Suite, 1 King Bed | Private kitchen | Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
3465 Dr Martin Luther King Jr Blvd, New Bern, NC, 28562
  • Tryon Palace
    ‪5 min drive‬
  • New Bern Riverfront Convention Center
    ‪6 min drive‬
  • New Bern Grand Marina
    ‪6 min drive‬
  • New Bern, NC (EWN-Coastal Carolina Regional)
    ‪10 min drive‬

Room options

View all photos for Studio Suite

Fridge, microwave, stovetop, dishwasher

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites New Bern by IHG

Pet-friendly hotel connected to a shopping centre in New Bern with free parking
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Weekly housekeeping is available.
Candlewood Suites New Bern by IHG offers 80 accommodations with DVD players and free newspapers. This individually furnished accommodation includes desks. Beds feature premium bedding. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites New Bern by IHG. During your stay, you'll be connected to a shopping centre and within walking distance of Goshen Medical Center New Bern. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Goshen Medical Center New Bern and 5 minutes from Tryon Palace
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and limo/town car service. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites New Bern by IHG. Self parking is free.

This New Bern hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites New Bern by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Bern
Candlewood Suites Hotel New Bern
Candlewood Suites New Bern
Candlewood Suites New Bern Hotel New Bern
Candlewood Suites New Bern Hotel

Candlewood Suites New Bern by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 323 out of 589 reviews
Rating 8 - Good. 172 out of 589 reviews
Rating 6 - Okay. 41 out of 589 reviews
Rating 4 - Poor. 32 out of 589 reviews
Rating 2 - Terrible. 21 out of 589 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

EVA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Suite
My daughter and I came to visit family and decided to stay at your hotel. It was very nice. It was neat and clean. The staff was great and very courteous. We will remember this place the next time we come for a visit.
Stayed 2 nights in Dec 2024

10/10 Excellent

SHANNON, Ponce Inlet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to our destination
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael and Becky was wonderful as always And the new girl Allison too she was really nice. I love staying at the Candlewood. It's always so clean. My go to hotel 💙
Stayed 1 night in Nov 2024

10/10 Excellent

Jamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay and the staff was great. Would definitely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my 7 day stay. My suite was quiet, clean & stocked with everything I needed. Staff was friendly and very helpful. I would not hesitate to stay there in the future!
Stayed 7 nights in Nov 2024

8/10 Good

Jerry Dean

Liked: Staff & service, property conditions & facilities
The room was very nice. Besides the people staying next to me, slamming doors thru out the day and night. My stay was excellent. Front desk staff were very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Overall excellent stay. When asked for essentials they provided promptly and politely what asked for. Elegant room and comfortable. Felt like bathroom could be updated for the price of the room. However would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful and clean room. Everyone was nice and I felt safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Andreia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark Earl, Deering

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves it here it was awesome can’t wait to use that hotel again
Stayed 14 nights in Oct 2024

10/10 Excellent

tatom

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice clean property, staff is nice . It was under construction for remodeling but was out of guess way .
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacy, BALTIMORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is extremely friendly and helpful; from the front desk to the housekeeping staff. At check-in, Preston was very helpful and attentive. Throughout my 5-day stay, Michael was very professional and exceptionally helpful and accommodating. The hotel was being painted on the outside and the wind blew some of the paint mist onto my uncles truck and Micheal was able to settle it with the manager without incident. We even shared several laughs together about my room key (inside joke). I really enjoyed my stay and I will be back real soon. My only regret is that I didn’t get to say goodbye to Michael before checking out because he wasn’t there that day. Nonetheless, keep smiling and being your best, happy, hospitable self Michael. Until next time! Stacy ❤️
Stayed 4 nights in Oct 2024

8/10 Good

Takeethia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Aug 2024

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well managed clean and front desk person was very helpful and nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed secure. I saw a staff member checking tags to make sure if the vehicle belonged to someone staying at the hotel. That’s good
Stayed 3 nights in Aug 2024

8/10 Good

Violeta

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good customer service. Nice self serve area for snacks.
Stayed 1 night in May 2024

2/10 Terrible

Tammy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well, drove three hours for business and super tired. Turned covers down and noticed tiny (what I thought was dirt or something) until one of the tiny pieces started moving. Yep, infestation of bed bugs. Called front desk and was relocated to the room across the hall. After double bagging all my clothes up, taking ANOTHER shower and checking the room that was still too close for comfort, I finally got to sleep a little. My morning and subsequent business suffered. On my way home now and have to wash everything I have in my bag in hot water and throw away my suitcase. I feel like I want to throw it all away as not to infest my home. An apology would’ve been nice but not front desk staff’s fault. Avoid room 203 or check carefully before you get comfortable!
Stayed 1 night in Aug 2024

8/10 Good

kryss

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Jonah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shaikeema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024