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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪17 min walk‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

About this property

Comfort Suites Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
This hotel features a 24-hour fitness centre, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Airport. During your stay, you'll be within walking distance of River City Market Place. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Jacksonville Cruise Terminal and 8 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Airport also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 63 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 827 reviews
Rating 8 - Good. 268 out of 827 reviews
Rating 6 - Okay. 111 out of 827 reviews
Rating 4 - Poor. 41 out of 827 reviews
Rating 2 - Terrible. 42 out of 827 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kristen

Liked: Staff & service, amenities
Disliked: Cleanliness
I found three live roaches in the first room. I found another live roach the following morning in the second room. Truly gross. There is also a strong smell of a mix of air freshener and pot. I would avoid this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Room smelled bad, handle for shower was on crooked
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, room comfort

Good nite, friendly staff

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel for overnight stay for the cost.

Overall comfortable stay for an overnight trip before a flight in the morning. Be aware of $150.00 deposit not mentioned during booking.
Stayed 1 night in Jan 2025

8/10 Good

Malak, Pickerington

Stayed 1 night in Jan 2025

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looked totally different than in picture. There was a strong weed smell throughout the hotel. Would never stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My honest experience.

Pros The room was clean and comfortable. Con’s The breakfast was bare bones and I like my coffee with sugar-free sweetener which they did not have. Handle on shower door was falling off. Desk clerk barely spoke English. Someone in the hallway yelling at 3AM interrupted our sleep.
Stayed 1 night in Dec 2024

2/10 Terrible

mehzbeen, Bartlett

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

frederick

Travelled with group
Liked: Staff & service
No problems with the property. Did have problems with my reservation not being found.

8/10 Good

jean

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence, Huntington Station

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was reasonably priced, quiet, very clean and had a nice breakfast with choices like waffles, omelets, sausages, biscuits, hard boiled eggs, cereals, and various breads, including bagels. Also offered apples. Choice of apple or orange juice. I would definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The people hanging around the property
Stayed 2 nights in Dec 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A problem for CHOICE

I stayed in 16 Comfort Inns this year. Hotels.com is unlikely to publish this review. Illegal activities witness by myself and three others. Desk clerk claimed because of security issues she is forced to escort people to their rooms via a series of locked glass security doors. Would not provide room keys, and even paid pet fee, she said leaving the hotel at any time requires calling her for your room to be unlocked and escorted out of building. This is not a joke. The airport area has no flights apparently at night and weekends and area s high crime and abandoned. Unsupervised children in halls at 3am while mom entertains. I have photos but will not post them now, but if there are legal actions I will produce them.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Thanks Nick, great service

The staff was nice Nick was very welcoming and let us check in early. Room was spacious only complaints were the hair in the bed, stained carpet and vending machines. Luckily there are stores within walking distance. Hotel was safe secure and quiet. A hotel renovation would definitely make this comfort inn more comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Coconut Creek

Stayed 4 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and dining.
Stayed 2 nights in Nov 2024

10/10 Excellent

Loretta

Stayed 1 night in Aug 2024

8/10 Good

Kendall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful trip.

Our stay was very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meridy, Hodges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there but I did run into a small problem my room key won't work the housekeeper key wouldn't work so they switched me to a different room the door key worked but the door kept sticking so I had to football 🏈 tackle the door 🚪 just to get inside each time I left and came back
Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024