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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Front of property – evening/night
Desk, soundproofing, cots/infant beds, rollaway beds
Lobby sitting area
Lobby sitting area
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
PLAZA DE BELEN 1, Jaén, Jaen, 23001
  • Jaén Cathedral
    ‪7 min walk‬
  • University of Jaen
    ‪4 min drive‬
  • Santa Catalina Castle
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, soundproofing, cots/infant beds, rollaway beds

Standard Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double or Twin Room

Desk, soundproofing, cots/infant beds, rollaway beds

Standard Double or Twin Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Large Single Bed

View all photos for Standard Double Room Single Use

Desk, soundproofing, cots/infant beds, rollaway beds

Standard Double Room Single Use

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Superior Double or Twin Room, Terrace

Superior Double or Twin Room, Terrace | Desk, soundproofing, cots/infant beds, rollaway beds

Superior Double or Twin Room, Terrace

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

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About this property

Hotel Europa

Hotel in Jaén with rooftop terrace and 24-hour front desk
A rooftop terrace, self parking and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Europa offers 40 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Europa, you're just a quick walk from Puerta del Angel. Free WiFi in public areas, a business centre and a rooftop terrace are available.
  • Free WiFi
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include newspapers, a front desk safe and a business centre
  • Just a 5-minute walk from Puerta del Angel and 5 minutes on foot from Palace of the Vilches
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Europa. For a fee, parking is available.

This 3-star Jaén hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 14.50 per night)

Food and drink

  • Local cuisine breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 8.49 per person

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For same day bookings made after 18h, please contact the property using the information on the reservation confirmation received after booking.

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.00 per night.
  • Cots (infant beds) are available for EUR 11.50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 8.49 per person
  • Self-parking fee: EUR 14.50 per night
  • Pet fee: EUR 11 per pet, per night
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: EUR 11.50 per night
  • Rollaway bed fee: EUR 22.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number H/JA/00374

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Europa Jaen Hotel
Hotel Europa Jaen
Europa Jaen
Hotel Europa Jaén
Hotel Europa Hotel
Hotel Europa Hotel Jaén

Hotel Europa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 153 reviews
Rating 8 - Good. 77 out of 153 reviews
Rating 6 - Okay. 24 out of 153 reviews
Rating 4 - Poor. 6 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Questionable security
Europa is a mid-range hotel in the newer section of the city. The accommodations are basic, but ok. The breakfast is basic, but ok. Prior to the arrival, the hotel repeatedly sent us messages regarding its restictive check-in times and payment policy. On several occasions we tried to call them with payment, but the phone wasn't answered. The main issue we have with this property is regarding security. We were given one electronic cardkey, which had both the hotel name and the room number on it. That's a huge risk, if the key gets lost. A light outside the room door illuminates red or green, depending on whether the electronic cardkey is in the slot inside the room. That clearly shows if the guests are in or out. So, if you dropped the key on the street, there's now a clear security risk. The safe inside the room was apparently attached to a thin backing on the back wall of the wardrobe. "Apparently", because in our room it was thorn out of the wall, revealing a big hole in the backing of the wardrobe -- and being completely loose. Not terribly effective for a small safe.
Stayed 3 nights in Mar 2024

10/10 Excellent

kelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and exceptionally clean
Stayed 1 night in Feb 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking
Stayed 1 night in Jan 2024

10/10 Excellent

Edwin

Stayed 1 night in Aug 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very close to everything and clean. The bed was comfortable. Most staff members were very nice. (One younger woman was not.) we asked for 2 keys so my husband could take an early morning walk while I sleep. She said no. Bathroom really afforded no privacy. Very noisy on street at midnight and then at 3:00.
Stayed 1 night in Apr 2022

10/10 Excellent

Sally

Stayed 1 night in Dec 2021

10/10 Excellent

Jm

Travelled with group
Liked: Cleanliness, room comfort
Could do with providing tea or coffee to buy need to the restaurant across the road.
Stayed 1 night in Dec 2021

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and quite. Great breakfast.
Clean, comfortable and quite room. Outstanding staff service. Breakfast is a must particularly for the variety of high-quality olive oil. Location is excellent: close to bus station, city center and train station. Plenty of local restaurants nearby.
Stayed 3 nights in Dec 2021

8/10 Good

gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Definitely the helpful reception staff are what pulls this by itself relatively mediocre hotel to a be much higher appreciated. Breakfast was okay, and made in a unique way very COVID safe. Rooms were moderately normal sized for Spain.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and one of cheapest options
Pros: staff is friendly and breakfast consists of a good spread. Cons: room strongly smelled like cleaning product when we arrived (it is good that it is clean but not to have to inhale the product) and parking is offsite and not free.
Stayed 1 night in Oct 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option but parking is extra
Room had a strong cleaning product smell when we walked in so we opened our window. We were on the first floor with the window facing the street and could hear the customers at the restaurant across the street well into the night since we wanted our window open. Good location but parking is not included and is a 5-10 minute walk. It is cheaper to pay at the site directly if you will be going in and out or staying less than 24 hours. Staff was friendly. Due to COVID you have to sign up for a breakfast time. Breakfast included a variety of items to chose from.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Jaen
Great hotel. Breakfast is superb! Highly recommended. Staff are among the best. Covid protocol in place.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place Great value
I stayed a total of 5 days while I was looking for a place to live. The rooms were comfortable and clean. The staff was friendly and helpful when I had questions about the city. The location was close to the bus station and the city center. I would definitely stay here again.
Stayed 2 nights in Jan 2021

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, I came to your hotel on the 1st of January 2020, when i arrived the room was different from the picture ,too small, stinks of sex and toilet sewage smells ,i came down i told the girl that i don't like the room that rooms stinks she should have it changed to another room she laughed at me and said this is the only room available i told her i can't stay in that smelling room and she said she will charge me for full days when i didn't stay not even one day not even trying to understand or say sorry she was rude and arrogant to me maybe because the saying Black boys sale shoes on the road in streets of jean capital she was laughing thinking i am one. Please i want my money back i beg you in the name of God or will let the whole world know what you have done taking money from my account without my authorization when it was not my fault only i was giving a smelling room and only room . Regards Michael Akubueze
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice location. The room was large and had a patio. The breakfast was OK with five kinds of olive oil. The safe was broken and there waa no kettle or coffee maker.
Stayed 2 nights in Nov 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop Over enroute to Ferry
Great location, Nice breakfast and very helpful and pleasant staff, Clean rooms and comfy bed..
Stayed 1 night in Sep 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Parking a problem as they said I hadn’t booked a space. Had to park on the road. Very central.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for seeing Jaen
The room was comfortable and the staff friendly and helpful. The breakfast could have been better, but with all the temptations of the local restaurants, we weren't that hungry in the mornings. The hotel is perfectly placed for the main part of town.
Stayed 2 nights in Apr 2019

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. Great staff. Would stay again
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019