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Hotel Santika BSD City Serpong

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika BSD City Serpong

Front of property
Room amenity
Reception
Hallway
Golf

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321
  • TerasKota
    1 min walk
  • Ocean Park
    2 min walk
  • Eka Hospital
    8 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    35 min drive

Room options

View all photos for Suite, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe

Suite, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe

Superior Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, Select Comfort beds, in-room safe

Superior Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Santika BSD City Serpong

Art Deco hotel connected to a shopping centre in Bumi Serpong Damai with a 24-hour front desk
This hotel features a restaurant, a coffee shop/cafe and conference space. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and ATM/banking services.
Hotel Santika BSD City Serpong offers 150 accommodations with a safe and complimentary bottles of water. This individually decorated accommodation has separate dining areas. Select Comfort beds feature premium bedding. 21-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This South Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel Santika BSD City Serpong. During your stay, you'll be connected to a shopping centre and just a quick walk from TerasKota. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Amenities include meeting rooms, conference space and laundry facilities
  • Steps from TerasKota and Ocean Park
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Hotel Santika BSD City Serpong also features laundry facilities, an ATM, and a lift.

Smoking is allowed in designated areas at this 3-star South Tangerang hotel.

Hotel Santika BSD City Serpong has a restaurant on site.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika BSD City Serpong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests aged under 12 years old

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel

Hotel Santika BSD City Serpong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 91 reviews" "
Rating 8 - Good. 42 out of 91 reviews" "
Rating 6 - Okay. 22 out of 91 reviews" "
Rating 4 - Poor. 6 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Henry

Business traveller
Liked: Staff & service, room comfort
Big Thumb to Eki
Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Stayed 1 night in Feb 2023

4/10 Poor

windy

Disliked: Cleanliness, property conditions & facilities
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya

8/10 Good

Justin

Stayed 4 nights in Dec 2022

10/10 Excellent

STEEVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was very welcoming and the buffet breakfast was incredible.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
Closed to mall and a bit noise at night. Sheet not change as requested
Stayed 13 nights in Dec 2019

8/10 Good

Adzuhri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Stayed 2 nights in Nov 2019

8/10 Good

Samad

Stayed 1 night in Nov 2019

8/10 Good

Amir

Liked: Staff & service
Disliked: Property conditions & facilities
Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Haryati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
Stayed 7 nights in Jan 2019

10/10 Excellent

Jemmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Overall - Great Value
Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Stayed 4 nights in Aug 2018

8/10 Good

Low, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient as next to a mall
I checked in almost midnight. Did not get a chance to really enjoy the facilities. In the room there is boiling flask, sugar, cream but I am surprise there is no coffee / tea bags provided. Overall the stay is fine and the reception staff is friendly.
Stayed 1 night in Jul 2018

8/10 Good

DANNY

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night At Santika Hotel
Quite good experience.. but the noise from outside could be heard till the room that made quite diffiicult to sleep well. Service is awesome.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice stay with a mall next to it and easily find food
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very not recommended
Very dirty and disgusting They provide a used slipper and bed sheet and towel was no longer white.
Stayed 1 night in May 2018

8/10 Good

Li Koon Raymond

Liked: Staff & service
Stayed 4 nights in Mar 2018

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay nothing flashy.
Room was clean, but toilet design including flushing bowl system could be better. Breakfast was great variety, and the mall has many local food choices - it is food galore.
Stayed 2 nights in Feb 2018

8/10 Good

General, Serpong Indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Basic Stay
Good Hospitality & Friend Hotel Staff... Key Card not so good. Best is the link way to shopping mall.
Stayed 4 nights in Sep 2017

6/10 Okay

Ashok Nath

Disliked: Staff & service, property conditions & facilities, room comfort
Good value for money but too noisy
Good value for money. Breakfast spread is good with lot of local varieties and western options. Too noisy in the night specially road facing rooms.
Stayed 3 nights in Sep 2017

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017