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Pullman Jakarta Indonesia

5.0 star property

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Photo gallery for Pullman Jakarta Indonesia

Front of property – evening/night
Outdoor pool
Indoor wedding
3 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service

Explore the area

Map
Jl. M. H. Thamrin No. 59, Jakarta, Jakarta, 10350
  • Plaza Indonesia
    ‪3 min walk‬
  • Grand Indonesia
    ‪4 min walk‬
  • Thamrin City Shopping Mall
    ‪9 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Grand)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds (Grand)

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Grand)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Grand)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grand Executive)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Grand Executive)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Premium)

Superior Room, 2 Single Beds, City View (Premium) | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View (Premium)

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, City View (Premium)

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed, City View (Premium)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Pullman Jakarta Indonesia

Luxury hotel with 3 restaurants and full-service spa
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Pullman Jakarta Indonesia offers 427 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 29-cm LCD televisions come with premium satellite channels. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Pullman Jakarta Indonesia. During your stay, you're just a quick walk from Grand Indonesia. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Sana Sini, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Plaza Indonesia and 4 minutes on foot from Grand Indonesia
  • Airport shuttle service available for a fee
Pullman Jakarta Indonesia offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6975 square feet (648 square metres) and includes a conference centre. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Pullman Jakarta Indonesia. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Sana Sini – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Kahyangan Restaurant – This fine-dining restaurant specialises in Japanese cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Kahyangan Shabu-Shabu – This restaurant specialises in Japanese cuisine and serves brunch, lunch and dinner.
Makaron – On-site restaurant.
Le Chocolat Lounge – This café only serves light fare.
24-hour room service is available.

Languages

English, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 344,850 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kahyangan Restaurant
  • Kahyangan Shabu-Shabu
  • Le Chocolat Lounge
  • Makaron
  • Sana Sini

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,975 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 29-cm smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Jakarta Indonesia

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 677600.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 344850 per person
  • Airport shuttle fee: IDR 590000 per vehicle (one-way, maximum occupancy 0)
  • Rollaway bed fee: IDR 677600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Hotel Jakarta Indonesia
Pullman Jakarta Indonesia
Pullman Jakarta Indonesia Hotel
Pullman Indonesia Hotel
Pullman Indonesia
Pullman Jakarta Indonesia Hotel
Pullman Jakarta Indonesia Jakarta
Pullman Jakarta Indonesia Hotel Jakarta

Pullman Jakarta Indonesia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall an okay hotel. Room is small and outdated. A good value for the price, however. The staffs were excellent, very polite, friendly, and accomodating. The location is great, itnis close to shopping area. But the room needs some major refresh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cho Kee, Rowland Hts

Stayed 2 nights in Dec 2024

10/10 Excellent

ahmed

Stayed 2 nights in Oct 2024

10/10 Excellent

Abdulsalam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pkace
Business trip, great place to stay, location and service were perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Pavida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

4/10 Poor

Sharul Anuar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is too small for a five star hotel.. The Aircon is not strong , although already adjusted the temperature and fan level. The condition of this hotel is rather too old fashion and already fall back into 80s. TV channels and entertainment are not ip to date, No Netflix, No smart TVs, No USB charging points, Still the old type of 2 pins plugs for charging handphone and electronic devices. Bad experience, its time for Pullman Jakarta Thamrin to go for an upgrade of systems and entertainment.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in the heart of Jakarta. The bathroom was a little dated but the breakfast and dining options were fantastic. I have never been to a breakfast that required a map to navigate!
Stayed 5 nights in Sep 2024

6/10 Okay

Simon

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Djaja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hsiu Jiuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good size. Just that the electricity in the room tripped twice every night which kinda scare me for a lil. Hope it could be fixed. Thanks!
Stayed 3 nights in Sep 2024

6/10 Okay

YIM HOO

Liked: Staff & service
Hotel toilet have piping back flow smells. Also the hotel offer very low grade towels. The towel are greyish colour and smell damp and mouldy. Please take note and upgrade. Thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Edwardcher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Kum Tho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Okay for short stay
Friendly service, clean room and great food! The room and bathroom are tiny so I don’t recommend staying in this hotel for more than 2 days! Everything is outdated. I don’t like the security of the hotel compound. It seems like pedestrians use the hotel area to cut through to go the back street.
Stayed 13 nights in Jul 2024

10/10 Excellent

Nur Saienah

Business traveller
Liked: Cleanliness, staff & service, amenities
Amazing service by friendly and helpful staff. Room was nice and huge. Thankful for the nice room with a beautiful view of the Plaza Indonesia mall. Breakfast spread was amazing! I will it the most. However, the room is rather worn out I feel. Like, a bit mouldy around the tub and floor. Toilet bowl water is kinda yellow. Wish these could be fixed. The elevators are also very slow. But overall, a good stay and a place I will miss!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 3 nights in Jul 2024

10/10 Excellent

Vienlee

Stayed 2 nights in Jul 2024

8/10 Good

Edwardcher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel in heart of city but is a big hassle to get to due to major traffic jams. Though room is clean, it is showing its age.
Stayed 2 nights in Jul 2024

6/10 Okay

Mazen

Business traveller
Liked: Cleanliness, staff & service
Need renovation
Stayed 7 nights in Jun 2024