6/10 Okay
Jody
Travelled with family
26 Jan 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the stay was ok, what stood out was the friendliness of the staff. Our first night we wanted to put a movie on for the kids (we got the suite so we could have 2 tvs) but the big tv was not working and there were no movie options. Our room was way too warm, we had the windows open in January, and being on the main floor there was tons of street noise, none of us got a good sleep. we had somebody in to check the tv and the thermostat and they were unable to be fixed, our phone was broken too. We had a kitchenette but there was no way I was running a stove or oven in that room. There was only the outside hot tub which was very nice but packed, and hard for parents to supervise their kids in the pool, they had an indoor hot tub but it was closed. the first night we stayed somebody else was able to access our room because they gave them the wrong room. Also parking is extremely limited, and you will likely need to park on the street if you can find a spot there. Overall I’d stay there again simply because of how great the staff was.