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Wellspring by Silks Jiao Xi

4.5 star property

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Photo gallery for Wellspring by Silks Jiao Xi

In-room safe, desk, soundproofing, free cots/infant beds
Outdoor pool, pool loungers
Deep-soaking bathtub
Japanese Tatami Room | In-room safe, desk, soundproofing, free cots/infant beds
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included

Explore the area

Map
No. 67, Wenquan Rd, Jiaoxi, Yilan County, 264
  • Tangweigou Hot Springs Park
    ‪4 min walk‬
  • Jiaosi Hot Springs
    ‪6 min walk‬
  • Jiaoxi Sietian Temple
    ‪16 min walk‬
  • Taipei (TSA-Songshan)
    ‪39 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Bed

In-room safe, desk, soundproofing, free cots/infant beds

Superior King Bed

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Suite - King

Hollywood Suite - King | In-room safe, desk, soundproofing, free cots/infant beds

Hollywood Suite - King

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Bed

In-room safe, desk, soundproofing, free cots/infant beds

Superior Twin Bed

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite | In-room safe, desk, soundproofing, free cots/infant beds

Corner Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, free cots/infant beds

Family Suite

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Tatami Room

Japanese Tatami Room | In-room safe, desk, soundproofing, free cots/infant beds

Japanese Tatami Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin

Family Twin | In-room safe, desk, soundproofing, free cots/infant beds

Family Twin

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hollywood Double Suite

In-room safe, desk, soundproofing, free cots/infant beds

Hollywood Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

In-room safe, desk, soundproofing, free cots/infant beds

Corner Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Tatami Room

In-room safe, desk, soundproofing, free cots/infant beds

Japanese Tatami Room

  • Sleeps 2
  • 2 Single Futons

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free cots/infant beds

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Living area | LCD TV

Family Suite

  • Sleeps 4
  • 2 Double Beds

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About this property

Wellspring by Silks Jiao Xi

Luxury hotel with free local area shuttle and bars/lounges
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a poolside bar, Access to hot tub and concierge services are on-site.
Wellspring by Silks Jiao Xi offers 122 accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Wellspring by Silks Jiao Xi. During your stay, you're just a quick walk from Jiaosi Hot Springs. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Mihan restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Tangweigou Hot Springs Park and 6 minutes on foot from Jiaosi Hot Springs
  • Free local-area shuttle service
Wellspring by Silks Jiao Xi offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the luxury Wellspring by Silks Jiao Xi. Self parking is free.

This 4.5-star Jiaoxi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Mihan restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: TWD 800 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mihan restaurant

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Wellspring Silks Hotel Jiaoxi
Wellspring Silks Hotel
Wellspring Silks Jiaoxi
Wellspring Silks
Wellspring by Silks
Wellspring by Silks Jiao Xi Hotel
Wellspring by Silks Jiao Xi Jiaoxi
Wellspring by Silks Jiao Xi Hotel Jiaoxi

Wellspring by Silks Jiao Xi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Samantha, Burlingame

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.
Stayed 1 night in Dec 2024

10/10 Excellent

Woei Shiuan

Stayed 3 nights in Dec 2024

10/10 Excellent

Swee Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Winnie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Yee Ping

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chang-hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy our stay. Excellent facility and services.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Japanese Style Hot Spring Hotel
The hotel is about 10 minute walk from the Jiaoxi train station. We just rolled our suitcases over right after getting off the train. Interior of the hotel is well maintained. Modern, clean and with great taste. Complimentary snacks (very yummy), coffee and wine (during happy hour) are offered in the lobby daily. The rooftop infinity pool and hot spring pool are a nice touch. But for hot spring, I think the one in the sister hotel Just Sleep right next door is better. It is a nude, single sex one in the basement. The washing stations reminded us of the hot spring baths in Japan. The room is well designed with your own personal hot spring bath on the balcony. The only shortcoming is that the room is on the small side (very Japanese in this sense too...LOL). I love the complimentary flip flops though. You are free to take them. Breakfast at this hotel is top notch. A good mix of western and Taiwanese local delicacies. Fruits and pastries are of very high quality too. Prompt tidying up service during your buffet meal. The local public hot spring parks and one big busy street are all close by. I would definitely recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Juei-Teng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding services by all staff members!
Stayed 27 nights in Mar 2024

8/10 Good

Nanelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla, Temple City

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN TAIWAN!
I've been to Taiwan almost 10 times and I've to say this is the best hotel I've ever stayed at in Taiwan! I booked the Tatami mat room which comes with a private onsen bath where you can soak anytime of the day at your privacy and convenience. However, what really blew me away was the rooftop infinity onsen pool where you get breathtaking views of the city. There is also a normal cold pool for swimming beside the onsen pool. Breakfast was included in my booking which I thought was an extremely great deal. The breakfast is also the best one I've ever came across in all my hotels in Taiwan. There were acai bowls, grain bowls, and the usual rice/porridge dishes, bread for different appetites. I especially loved the detox juice that was offered at one of the stations. The hotel offers free happy hour at the lobby and you can get wine, drinks and some light snacks. Also every day in the evening, they screen a movie at the roof top beside the pools where you can watch move under the stars. Location is also very good as it's right smack in the city of Jiaoxi, Yilan. Hotel also offers free self parking in the basement which is safer than an outdoor parking that some hotels offer. The fridge in the room offers free drinks like coke, pocari sweat and two facial masks from My Beauty Diary. All in all, I really have nothing to complain!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Efficient staff.
Check-in service was efficient and friendly. Staff well-trained.
Stayed 1 night in Dec 2023

10/10 Excellent

Wen Jia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Yilan
Awesome things about the hotel: Free mini bar - refill on a daily basis. Happy hour - free flow drinks and snacks for 2 hours Nice bedroom slippers Many eateries around the hotel Size of family room is good for just 4 headcount only including toddlers Suggestions: Place bags in dustbin for cleanliness purpose.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tuen-Hao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service clean room
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Stayed 4 nights in Oct 2023

10/10 Excellent

George Yung Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Yi Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, poor sound proofing
The hotel itself was nice, clean and we'll situated. However, my biggest gripe was that the rooms were not very sound proof and given that it was on the main road, the noise was rather piercing, especially when the rubbish truck came by. Had intended to rest during the stay, but the poor sound proofing did not help
Stayed 2 nights in Oct 2023

8/10 Good

Horng-Yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good but can be improved
Overall it’s good but we were disappointed that public indoor hot spring was not available. The information was not written on the website and the price was not adjusted for that. The infinite pool is small but not bad. The decoration overall is great.
Stayed 1 night in Oct 2023