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D Elegance Grand Bandar Seri Alam

3.5 star property

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Photo gallery for D Elegance Grand Bandar Seri Alam

Deluxe Triple Room | Minibar, desk, soundproofing, free WiFi
Front of property
Restaurant
Reception
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
No. 1, Jalan Suria 1, Bandar Seri Alam, Masai, Johor, 81750
  • Regency Specialist Hospital
    ‪6 min walk‬
  • AEON Tebrau City
    ‪11 min drive‬
  • Johor Bahru City Square
    ‪15 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, soundproofing, free WiFi

Superior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, soundproofing, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Twin Room, 1 Single Bed, City View

Minibar, desk, soundproofing, free WiFi

Superior Twin Room, 1 Single Bed, City View

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, soundproofing, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, desk, soundproofing, free WiFi

Family Quadruple Room

  • Sleeps 4
  • 2 King Beds

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About this property

D Elegance Grand Bandar Seri Alam

Hotel in Masai with 24-hour front desk and restaurant
This hotel features a restaurant, a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
D Elegance Grand Bandar Seri Alam offers 96 air-conditioned accommodations with minibars and complimentary bottles of water. LED televisions are featured in guestrooms.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at D Elegance Grand Bandar Seri Alam, you're just a quick walk from Regency Specialist Hospital. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • 14 minutes by car from KSL City Mall and 11 minutes from AEON Tebrau City
There's a restaurant on site. Public spaces have free WiFi. D Elegance Grand Bandar Seri Alam also features a garden and a lift. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Masai hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
D Elegance Grand Bandar Seri Alam has a restaurant on site.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 20 for adults and from MYR 15 for children
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 018-2060008

Property is also known as

D Elegance Bandar Seri Alam
D Elegance Grand Bandar Seri Alam Hotel
D Elegance Grand Bandar Seri Alam Masai
D Elegance Grand Bandar Seri Alam Hotel Masai

D Elegance Grand Bandar Seri Alam Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the scent when entering the hotel, keep the standard and the service staffs was pleasant.
Stayed 2 nights in Nov 2024

4/10 Poor

Sai Khon

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Okay for a nite
Room had a musty smell, and the bathroom also smelt bad, and the toilet bowl was stained. There was also no body soap in the dispenser. There was only a single small pillow for each person, unlike the picture which shows a pair. Breakfast was just ordinary fare, nothing to shout about.
Stayed 1 night in Apr 2024

8/10 Good

Roslan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good vicinity with lots of food outlet etc. Helpful staff.
Stayed 1 night in Apr 2024

8/10 Good

Singfatt

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The food is good
Stayed 1 night in Feb 2024

8/10 Good

Singfatt

Stayed 1 night in Feb 2024

6/10 Okay

Jinn lin

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accomodations in the area
The hotel was quick to offer us alternative rooms when a fault was discovered in the room we had originally booked. This despite it being a very busy weekend. The hotel is a pleasant alternative to the shophouse hotels that are the mainstay of the area. It features a coffee house that serves a pleasant breakfast buffet, with enough variety to satisfy its guests. Conveniently, there are also a number of eateries around the property. However there are a limited number of parking spaces, which can be inconvenient.
Stayed 2 nights in Apr 2023

8/10 Good

Fang Yin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright
Stayed 2 nights in Feb 2023

6/10 Okay

Ahmad Yusri, KUALA SELANGOR

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but must work to maintain quality
The hotel is new but already showing small signs that could impact customer satisfaction in the future. For example, the edges of the wallpaper in the room are already peeling. Also it would be better if the room was also equipped with a safe.
Stayed 2 nights in Nov 2022

10/10 Excellent

Hasinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Shiau Yea, Petaling Jaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in good & new condition... cleaness of hotel is highly recommended
Stayed 1 night in Aug 2022

10/10 Excellent

TONY FOO

Stayed 1 night in Jun 2022

10/10 Excellent

Norzean

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cosy
Comfortable and cosy place away from the JB city centre. The property is clean overall.There are plenty of food choices around the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

SHIUAN TYNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Yusuf

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023