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Candlewood Suites Jonesboro by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jonesboro by IHG

Fridge, microwave, stovetop, dishwasher
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
2906 Kazi St, Jonesboro, AR, 72401
  • Arkansas State University
    ‪3 min drive‬
  • First National Bank Arena
    ‪5 min drive‬
  • St. Bernards Medical Center
    ‪6 min drive‬
  • Jonesboro, AR (JBR-Jonesboro Municipal)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jonesboro

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (987)
The price is €87
for 1 room
includes taxes & fees
4 Apr - 5 Apr
La Quinta Inn & Suites by Wyndham Jonesboro

About this property

Candlewood Suites Jonesboro by IHG

Hotel in Jonesboro with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and gas grills. Weekly housekeeping is available.
Candlewood Suites Jonesboro by IHG offers 74 air-conditioned accommodations with DVD players and a safe. Flat-screen televisions come with premium cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Jonesboro by IHG, you're just a quick walk from Arkansas Continued Care Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • 7 minutes on foot from Arkansas Continued Care Hospital and a 2-minute drive from The Mall at Turtle Creek
  • Dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Jonesboro by IHG. Self parking is free.

This Jonesboro hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Jonesboro
Candlewood Suites Jonesboro
Candlewood Suites Jonesboro Hotel

Candlewood Suites Jonesboro by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 207 reviews
Rating 8 - Good. 66 out of 207 reviews
Rating 6 - Okay. 19 out of 207 reviews
Rating 4 - Poor. 18 out of 207 reviews
Rating 2 - Terrible. 23 out of 207 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Ordered a king bed received a queen. To many smokers at the front door and new building parts cluttering the intrance
Stayed 1 night in Dec 2024

10/10 Excellent

Loriann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time. Awesome Check-in.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay!
Stayed 1 night in Nov 2024

2/10 Terrible

woody

Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

SABRINA

Travelled with family
Horrible stay
This was so not worth the money. We didn’t have duvets on the bed, there were not any towels in the room and to top it off there was not a shower curtain in the bathroom. The number beside the door was missing and there was a note left asking if anyone had information to please report the whereabouts. Tub was nasty had to clean it out the refrigerator had mold. Just a horrible experience but it was too late find another hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet flooded the bathroom everytime it was used. Tv didnt work. Informed staff
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Jun 2024

8/10 Good

Javier

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to sleep and be warm.
Stayed 3 nights in Jan 2024

8/10 Good

David

Travelled with family
Liked: Staff & service
Under renovation. Didn't know until there.
Stayed 1 night in Nov 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 2 nights in Oct 2023

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.
Stayed 1 night in Sep 2023

2/10 Terrible

Sheron

Travelled with family, Business traveller, Travelled with pets
Disliked: Amenities
We did not stay! Horrible property and surroundings.
Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with Expedia, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.
Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful
Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Stayed 1 night in Jul 2023

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
For the amount of money I paid it was not a good. I will never stay there again
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that would have made this hotel better is a pool! Everything else was very nice! The owner was very respectful and a proudly served his city! I would definitely stay here again if I ever returned to Jonesboro!
Stayed 1 night in Jun 2023

2/10 Terrible

patty

Stayed 1 night in Jun 2023

4/10 Poor

Lisa

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room that I had smelled musty. A distinct difference from the clean smell in the hallway. I had bicycles on a rack attached to my car and had to bring them into the room because I did not feel they would still be there in the morning. The pet fee is per dog which is absolutely ridiculous. I will NOT stay at this hotel again if this! I booked through Expedia and although Expedia charged me, the front desk would not let me check in without running my card again. This was resolved in the morning but very frustrating when trying to check in. Not a good experience at all and will NOT stay at this hotel chain again!
Stayed 1 night in Jun 2023

4/10 Poor

Terry

Stayed 1 night in May 2023