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Best Western Independence Kansas City

2.5 star property

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Photo gallery for Best Western Independence Kansas City

Business centre
Exterior
Indoor pool, pool loungers
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
18700 E 37th Ter S, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪5 min drive‬
  • Kauffman Stadium
    ‪10 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Best Western Independence Kansas City

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Best Western Independence Kansas City offers 63 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Independence Kansas City. During your stay, you'll be within walking distance of Centerpoint Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 10 minutes by car from Kauffman Stadium and 10 minutes from GEHA Field at Arrowhead Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Independence Kansas City offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Independence Kansas City also features dry cleaning/laundry services, a front desk safe, and a television in common area. Self parking is free.

This Independence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Independence Kansas City
Fairfield Inn Marriott Kansas City Independence
Fairfield Inn Marriott Kansas City Independence Hotel
Wingate Wyndham Independence Hotel
Wingate Wyndham Independence
Fairfield Independence
Fairfield Inn Independence
Independence Fairfield Inn
Fairfield Inn by Marriott Kansas City Independence
Best Independence Kansas City
Wingate by Wyndham Independence
Best Western Independence Kansas City Hotel
Best Western Independence Kansas City Independence
Best Western Independence Kansas City Hotel Independence

Best Western Independence Kansas City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 958 reviews
Rating 8 - Good. 215 out of 958 reviews
Rating 6 - Okay. 77 out of 958 reviews
Rating 4 - Poor. 58 out of 958 reviews
Rating 2 - Terrible. 28 out of 958 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in.
Stayed 1 night in Dec 2024

10/10 Excellent

curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planned a last minute trip, and enjoyed the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was clean and bed was comfortable
Stayed 1 night in Dec 2024

4/10 Poor

Heather

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Check-in was pretty quick and simple. At first glance our room was clean. The bathroom, however, was not. There was dirt and clumps of hair on the floor. There was hair stuck to the shower wall and the bottom of the bathtub was slimy. I didn't realize how dirty the shower was until I got in and then I could not get out fast enough. We have stayed at this location before without any issues but now I'm not so sure we will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Julie

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

BrieAunna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice to stay
Stayed 1 night in Dec 2024

8/10 Good

Ali

Stayed 1 night in Nov 2024

4/10 Poor

Shelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty Hotel
Beds are broken down and you sink in the mattresses. Towels are all stained and some had tears and holes. Pillow case was covered in makeup and was nasty. There was mold around the shower wall. Will never stay there again.
Mold in shower
Nasty pillow case
Stayed 3 nights in Nov 2024

2/10 Terrible

Kelli

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im unsure why this hotel receives great reviews. Run down and dirty. The first room we were given was filthy with razor blades in the trash can, dirt and bugs all over the floor, along with other misc items. We were than moved to a different room that was not in the best shape either. The elevator sounds like it’s going to breakdown and the inside was filthy. Wouldn’t recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay.
This was my 11th hotel in 11 days. Best hotel of them all. Considered staying an extra day just to relax in the room. Front desk people were polite and very helpful. Breakfast and breakfast room was outstanding. Area was good
Stayed 1 night in Nov 2024

10/10 Excellent

Tylar

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2024

8/10 Good

Janiece, Kent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here with friends. Always a place we enjoy. Wish the front desk staff could get trained on splitting a bill between two people! This always seems to be a problem.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Look for better options.
So, this was an overnight as we were heading home. The more you looked around the room, the more I would find wrong. Missed spots in cleaning, items broken, etc. Overall, our initial impress was good but as time went by, it got worse. The Heater/fan would never turn off. The door stuck and would not open/close easily. Found a very dirty coffee cup in the room. Small things that just added up. The breakfast...I wanted to get sick and would of had I tried their sausage gravy. It was so thin and runny....ack. Just disappointing for a Best Western.
Stayed 1 night in Nov 2024

2/10 Terrible

Todd

Disliked: Staff & service
I literally told theitnrs members more than once, after sitting the lobby for over an hour, that I no longer needed the room. But was still charged for it. That is a first with all of ny years using expeðia
Stayed 1 night in Nov 2024

4/10 Poor

Megan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was very disappointed to see that the outlets in our room weren't working. After traveling all day and needing to fly out the next day, we were bummed to wake up the next morning to realize that our phones and watches were not charged.
Stayed 1 night in Nov 2024

8/10 Good

Brian, Batesville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Service was great. The gentleman at the desk upon our arrival was extremely accommodating, professional and very friendly.
Stayed 1 night in Nov 2024