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Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Exterior
Indoor pool
Exterior
Suite, 1 King Bed with Sofa bed | Room amenity
Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    ‪14 min walk‬
  • Kauffman Stadium
    ‪11 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪11 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds (Wet Bar)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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The price is €126
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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Hotel in Independence with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers 91 air-conditioned accommodations with a safe and free newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG. During your stay, you'll be within walking distance of Cable Dahmer Arena. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Kauffman Stadium and 11 minutes from GEHA Field at Arrowhead Stadium
  • Pets welcome for a fee
Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 225 square feet (21 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 225 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 75.00 per stay), plus a deposit of USD 75.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 25 per night (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City by IHG

Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 754 reviews
Rating 8 - Good. 193 out of 754 reviews
Rating 6 - Okay. 72 out of 754 reviews
Rating 4 - Poor. 33 out of 754 reviews
Rating 2 - Terrible. 22 out of 754 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Elevator wasn't working so we had to carry all our luggage for a family of 6 up and down 6 flights of stairs. When we checked in the woman who checked us in was very short and rude to me, when I asked her to clarify the hours for breakfast she rolled her eyes and raised her voice (almost to yelling) to repeat the hours.
Stayed 1 night in Dec 2024

10/10 Excellent

terry

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deanna

Stayed 2 nights in Nov 2024

10/10 Excellent

Cj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, clean and quiet. Staff was very helpful and friendly. Would stay there again.
Stayed 1 night in Nov 2024

2/10 Terrible

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay walked in the door between the smell and that fact that it looked deserted I was not comfortable about staying.
Stayed 2 nights in Nov 2024

8/10 Good

Randall

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Hotel close to Arrowhead
Stayed 2 nights in Nov 2024

6/10 Okay

Amy

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so comfortable
Definitely need a new cleaning crew or a revisit and how to clean the rooms the right way because I found a bunch of hairs between the sheets and my towels that’s gross and definitely need new beds. They’re very sunken in can literally feel the springs in the mattress. Had a very uncomfortable night actually ended up Checking out early.
Stayed 2 nights in Oct 2024

4/10 Poor

Anita

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Up To Par
The room’s carpet and bathroom floors looked like they had not never been cleaned in quite a while. Beds were extremely uncomfortable. TV could have been a bit bigger for that room size. Bathtub looked very unsanitary Dirty hands prints on walls, especially the bathroom walls. Window blinds did not cover the entire window therefore it was ENTIRELY TOO MUCH night light coming through the window which made it difficult to sleep. Spiders in room, night front desk staff did not have spray to utilize to kill. It would be really nice if toilets could be taller.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Roger

The fan in my bathroom didn’t work and the ice machine didn’t work on the third floor. It feels like it needs an update.
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very kind and the room was nice and clean.
Stayed 1 night in Oct 2024

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ladie at the front dest was really nice and personable! The hotel was clean and the room was clean. The pool area was nice and the spa worked! Breakfast was was alright as well. Definitely would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front staff was very friendly and efficient, check-in was very pleasant. Our bed was very comfortable and it was quiet considering how close we were to the interstate. The room did need some renovations, the carpet was terribly frayed were it met the tile, the window shade would not come up or down and showed obvious signs of wear. It was stuck about five inches from the bottom of the window.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would start again
Stayed 1 night in Jul 2024

6/10 Okay

Sue

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with dogs
Comfortable. Hotel didn’t get the message we we’re bringing our dogs, but made no complaints about it. Tub was painted over, but clean. Good areas to walk our two German Shepard Dogs, and dog waste area. Easy parking, decent breakfast so we didn’t need to grab fast food in our way out. This was an overnight on a cross country trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were very clean. Comfortable beds. Easy to navigate to nearby attractions. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

angelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No issue with anything at the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was spacious. Breakfast was great. Bed was comfortable and room was clean.
Stayed 1 night in Sep 2024