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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property

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Photo gallery for El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

OCEANFRONT POOL SWIM UP SUITE | View from room
On the beach, white sand, 2 beach bars
Interior detail
Poolside bar
Boating

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Akumal Beach
    ‪18 min drive‬
  • Yal-ku Lagoon
    ‪20 min drive‬
  • Half Moon Bay
    ‪23 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT SWIM UP SUITE

  • Ocean view
  • 10 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT HONEYMOON SUITE

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

  • Beach view
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium With Pool View

Living room | 30-inch Smart TV with cable channels

Suite Premium With Pool View

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Suite Luxury With Beach View

Free minibar items, desk, blackout curtains, iron/ironing board

Suite Luxury With Beach View

  • Beach view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite With Sea View

Free minibar items, desk, blackout curtains, iron/ironing board

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (282)
The price is €326
for 1 room
includes taxes & fees
12 May - 13 May
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, slippers and hairdryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

5 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Half Moon Bay. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • For dining with ocean views, stop by DRIFTWOOD GOURMET, one of the property's 12 restaurants and 13 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with body treatments, manicures and pedicures or body scrubs at the spa
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a gym
  • 5 minutes by car from Ecopark Kantun Chi and 6 minutes from Cenote Azul
  • Free airport shuttle service
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers its guests 5 outdoor swimming pools and a fitness centre. There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Kantenah property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
DRIFTWOOD GOURMET – This poolside restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
SEASIDE MARKET – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Open daily.
MIA CASA DORADO – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
KLAY TALAY – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
DRIFTWOOD BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • DRIFTWOOD BAR
  • DRIFTWOOD GOURMET
  • KLAY TALAY
  • MIA CASA DORADO
  • SEASIDE MARKET

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • Lift (114 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 302 reviews
Rating 8 - Good. 72 out of 302 reviews
Rating 6 - Okay. 27 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 18 out of 302 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shylah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this resort. The food was great at all the restaurants. Enjoyed the Italian restaurant so ate there twice! I migrated down to the palms side to enjoy the nicer beach area for majority of my stay. All the staff are amazing. The Lomus hospitality excursions were fantastic! Would definitely recommend and would go back!
Stayed 10 nights in Jan 2025

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

alana

Stayed 10 nights in Nov 2024

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went here for our honeymoon and absolutely loved it. The staff are extremely friendly, and the food is wonderful. We felt right at home. The location is stunning!
Stayed 7 nights in Jan 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, amenities
Most of the reviews are not real after spending 10 days in the resort here is our experience. 1. No nightlife after 10 PM 2. There are no beaches the beaches that are there are full of rocks and there’s a stone retaining wall obstructing you from walking into the water. There is one side of the resort that you can walk in maybe up to the height of your knees. That area is also full of rocks. This is why they have swimming pools. 3. The food is decent. 4. Zero hot water during peak times lukewarm at best. They need to fix this. When you’re paying this much money for the resort and you want to get dressed up to go out to dinner a hot shower would be most appreciated. 5. Do not leave the resort you will most likely be stopped by the police who will shake you down like us. We did not have a license after renting vehicle and it cost us nearly $300 rather than take a chance of being arrested, which is what we were threatened We did this so we could go to Playa Del Carmen because we were completely bored at the resort. 6. We also wanted to find beautiful beach to relax in this resort is not it.
Stayed 11 nights in Dec 2024

6/10 Okay

Eva Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Beach great. Food not so great. My partner is a chef and time and time again they come close to food being good but fall just a little short. Be mindful that the resort does not offer free shuttle service from Tulum airport. We ended up paying at extra $300 US to get to and from the airport.
Stayed 12 nights in Dec 2024

10/10 Excellent

Andrea Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the random raccoons running around the property!
Stayed 6 nights in Jan 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. A little mixup with our concierge writing down our dinner reservation on a wrong night but overall a great experience. Staff were very friendly at every spot! The building itself is showing some wear but the grounds were impressive.
Stayed 7 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, views, water, sand and everything inbetween was fantastic. We loved our stay- our room was incredible. Snorkeling at the beach was awesome too. Bring your own snorkel gear. More inclusive is incredible!
Stayed 6 nights in Jan 2025

8/10 Good

kyung yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

James R, Wilmore

Travelled with partner
Liked: Cleanliness, staff & service
We spent a week at El Dorado Seaside Suites. Our room was alright, but noticed wear & tear on furniture & walls. We could hear the tv shows being watched in other rooms. We didn’t spend much time in the room. There’s only 1 restaurant on that side, so we had to walk/ride a shuttle for other meals. If we ever come back to this resort, we would stay on the Palms side. Our side was very loud with music, pool, party activities. We like a more laid back vibe and the Palms side is gorgeous, plus a lot more restaurants & bars. The outdoor pools are pretty but very cold. The activities offered were fun. Especially enjoyed the Tequila class and pottery painting. Beach was amazing. Bali beds comfortable. Evening entertainment was great! The gardens and pathways are romantic, especially at night. The catamaran & cenote experiences were exciting! The luncheon was delicious too. The resort is about an hour and 15 minutes from the Cancun airport. We appreciated the transportation included. Bring cash to tip your drivers, wait staff, concierge etc. The staff are courteous and helpful. We felt safe at this resort.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rosaleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Anne, Racine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. The staff was very friendly. Food was excellent. The pizza and tacos were our favorite.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful and romantic get away. The staff was wonderful, the resorts are beautiful and there is always something to do.
Stayed 4 nights in Jan 2025

8/10 Good

Clancy

Stayed 5 nights in Jan 2025

8/10 Good

david t

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely should heat the pool in the winter months.
Stayed 6 nights in Jan 2025

6/10 Okay

Avion

Liked: Cleanliness, property conditions & facilities
Beautiful resort and great food. However service is why im rating so low. I traveled solo and I'm a woman; I was ignored/overlooked at the bars because they thought i was waiting for someone (I waited almost 10 minutes before I was serviced). I was not told that the resort had an app till I went to the concierge asking how can I know when the restaurants open and close (this was my 2nd day). The tub was very confusing no faucets or signs so someone had to vome show me but she didn't know either so the handyman had to tell her to tell me. I went to the seaside market and was faced away from the buffet also i wasnt told it was a buffet so I sat there for over 10 minutes waiting for someone only for the drink waiter to tell me its a buffet. Also, I constantly had my do not disturb sign up but housekeeping came anyways; and they turned my air on 68 degrees (took forever to get my room back warm). Also do expect to be able to do the "included" activities plus the resort didn't have many activities to do if you stay (nor did they describe tge activities). Overall beautiful place and room, delicious food but service and activities lack majorly so I'd never go back as a solo traveler. I could've picked a cheaper hotel and spent the extra money on being able to do activities if I wouldve known.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Mis-lead to thank the room had double beds

I liked had booked this room early and asked for two twin beds since I was traveling with another girlfriend . We were told to ask when we got there and I saw two beds on the website when I booked . I check in and we were told they did not have two twin beds and resort was catered for couples . I wish that was told to me before I booked . They sent up a twin cart which was not what we had expected so we moved this bed that was outside and out the mattress on it to make it work for us . We were very disappointed at the room but we did not let it spoil the trip.
Stayed 6 nights in Dec 2024

8/10 Good

William

Liked: Property conditions & facilities
Everything was good. Room was nice, bed was comfortable. Other all inclusive resorts seem to have more to offer.
Stayed 8 nights in Dec 2024

4/10 Poor

Roman

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Food good beech no good
Stayed 8 nights in Dec 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and clean resort with friendly and helpful staff who will look after all of your needs!All adults was a plus for us, and we had a peaceful and relaxing trip. The included activities, like the catamaran ride and cenote exploration were well worth it! We can’t wait to stay again!
Stayed 6 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property stole $7,000 CAD from me.
Stayed 10 nights in Dec 2024