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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

Exterior
3 outdoor pools, pool loungers
Free minibar, in-room safe, desk, iron/ironing board
Exterior
3 outdoor pools, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Cenote Azul
    6 min drive
  • Ecopark Kantun Chi
    7 min drive
  • Xpu-ha Beach
    10 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    266 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Estancia Suite - One Bedroom Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Estancia Suite - One Bedroom Ocean View

  • 118 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean View - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Estancia Suite - Two Bedroom Ocean View

  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean Front - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Swim-up Pool - King Bed

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean Front - Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • 118 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alto Ocean View King

Free minibar, in-room safe, desk, iron/ironing board

Alto Ocean View King

  • 58 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness Alcoba

Free minibar, in-room safe, desk, iron/ironing board

Pure Wellness Alcoba

  • 58 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Tropical View - Queen beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Alto Panoramica Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Alto Panoramica Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Alcoba Ocean View - Queen Beds | Free minibar, in-room safe, desk, iron/ironing board

Alcoba Ocean View - Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Tropical View - King Bed

Free minibar, in-room safe, desk, iron/ironing board

Alcoba Tropical View - King Bed

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Unico Hotel Riviera Maya - Adults Only - All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at Cueva Siete, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages, aromatherapy or detox wraps at Unico Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by car from Akumal Beach and 6 minutes from Cenote Azul
Some rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury property also offers a steam room, a fitness centre and a garden. Free self parking and valet parking are available.

This 5-star Kantenah property is smoke free.

Cueva Siete – This restaurant specialises in Mexican cuisine.
Mi Carisa – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mura House – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
20.87 Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
20.87 Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • 20.87 Terrace
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Library
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 749 reviews" "
Rating 8 - Good. 131 out of 749 reviews" "
Rating 6 - Okay. 67 out of 749 reviews" "
Rating 4 - Poor. 20 out of 749 reviews" "
Rating 2 - Terrible. 21 out of 749 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kenyon

Stayed 3 nights in Sep 2024

8/10 Good

Justin

Travelled with partner
Liked: Staff & service, amenities
Raul was great taking care of any needs we had and also stopped us after my wife left her wallet to come back and get it. Staff was excellent all around.
Stayed 6 nights in Sep 2024

10/10 Excellent

PAENGJIK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Guillermo, Denton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greeting was on point as we started our check in process... Inmediately Eduardo; our concierge explained everything to us and helped make the most out of our stay. The Resort and staff were excelent, we enjoyed our stay very much. The VIP perks are very confusing to use and misleading, besides that I would definitely visit again for the Resort it self.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I could not recommend this resort more! We absolutely loved it. Daisy, our concierge took amazing care of us and was so attentive! She made our trip that much more enjoyable. We will definitely be back! 10/10!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip
Our trip to Tulum at Unico Hotel was fantastic. It was my first time staying at an all-inclusive resort, and I was pleasantly surprised by how amazing every restaurant at Unico was. The service was excellent! The only downside was that they kept trying to sell us additional things at the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, great food Choices
Stayed 3 nights in Sep 2024

10/10 Excellent

Cristina

Stayed 5 nights in Aug 2024

6/10 Okay

Hamed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mildred

Stayed 4 nights in Aug 2024

6/10 Okay

Meredith, Denton

Liked: Cleanliness, amenities, property conditions & facilities
The property is great and most of the staff was 5 star. The issue for us came with the membership tour they take you on. We have Monic (spelling?) and she was rude, pushy and tried to pry into our personal spending and finances to try to make a sale. I do not lose my cool, but she was so rude when we reiterated that we do not do resort trips typically and instead travel to locations where we can immerse ourselves in the culture and she started insulting our travel preferences. She was rude and ruined what would have been a FANTASTIC stay for a large group couples trip to celebrate my birthday. I am in sales and this was an antiqued high pressure sales technique that left me wanting to just get away from her. For this reason, Unico went down in scores. Otherwise, I would give them 5 stars. The rest of their team was superb, but they need to train Monic or their entire sales team to tone it down and use updated sales techniques that focuses on experience to make the sale easy. The beach had a lot of rocks unless you walked down quite a ways to another resort's beach that had better/sandier access. The pool was great. The food was pretty good. I will mention, that almost all 7 husbands in our group ended up getting sick with diarrhea for over a month after our trip there. Doctors said it was from a bacterium that spreads in swimming pools. It was a reportable communicable disease that our doctors had to share with CDC. The property was beautiful though. So some good, some bad.
Stayed 4 nights in Jun 2024

8/10 Good

Penny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Aug 2024

6/10 Okay

Suleman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was below average and disappointing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura, Massapequa Park

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering that we continue to go back to this property, I can attest that it's one of the most amazing properties in that area. It's always consistent, food, drinks & staff are top notch! Can't wait to go back for #7!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Danitza

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but rooms are definitely unique and beautiful and the food was very good. Would definitely recommended.
Stayed 4 nights in Jun 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only dislike was the blatant cross selling attempt of vacation club / time share at check in.
Stayed 3 nights in Aug 2024

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, quiet, relaxing but the food was not that great.
Stayed 4 nights in Aug 2024

6/10 Okay

Kevin

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Brandon, Randallstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , staff, service, grounds, and food. Will be returning with friends.
Stayed 4 nights in Jul 2024

6/10 Okay

Patrick

Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous. It’s was Luxurious and so much fun! We had a blast. Great food and beautiful scenery!
Stayed 4 nights in Jul 2024

6/10 Okay

sasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful however for the cost it should offer more activities. By the third day I was extremely bored. If you want R&R then this is perfect for you. There was mostly honeymooners. The DJ played outdated music. There’s only 1 restaurant option for lunch but the food was excellent. I don’t think I would stay here again.
Stayed 7 nights in Jul 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the easy access to the beach
Stayed 4 nights in Jul 2024