8/10 Hyvä
Tarkistettu asiakas
22.8.2023
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
I'd skip
The room was very clean and comfortable, although a few hazards to look out for. The bedside lamp has burn marks when turned on, so seems to overheat. Bathroom has a towel drying rack with the power outlet at floor directly underneath. I had to wash up a shirt and thankfully noticed the dripping water coming on the outlet.
Check-in/reception times aren't correct. I was there in the morning to see if there was luggage storage - nobody was there despite being reception's opening times. I came for check-in around 14.30 (check in supposed to be from 14->) - again nobody there. On the wall was a number for English speakers to call - number wasn't in use. Finally a lady showed up and apparently check in started 15. Later in the evening there was a commotion (walls are thin) because despite getting booking confirmation arriving travellers were told there's no room. Both with my challenges and with them, there was no apology or effort to provide service - just cold "oh well, this is the way it is". However, that seemed to be the common attitude in Katowice because service everywhere went between non-interested and outright rude.
I was only booked for 1 night and indeed, the room itself was really clean and comfortable. So, just be prepared.
Tarkistettu asiakas
Yöpyi 1 yön elokuussa 2023
