The condo is in the perfect location, well laid out, easy parking. The view from the lanai is perfect. We appreciated how quiet it was and how beautifully kept the buildings, parking lot, pool, lawn, and landscaping were. The building maintenance guys were friendly and very interesting.
The condo was quite clean, although we killed a couple roach-type bugs in the bathroom (but that’s to be expected in the tropics, the chickens and lizards can’t eat all the bugs!) And when we stripped the bed upon leaving, we noticed the mattress could use a good vacuuming.
The condo manager was a problem. The paperwork left for us in the condo instructed us to go to the management office in town to officially check in. They gave the address of the office, but no directions, nor do they mention the office is completely hidden from view, and there’s no signage.
We finally called the office for directions and found the place. While there, l asked if we could get a bar of soap, as there was nothing but a mini tube of face wash in the condo. “We don’t supply soap,” she said, “because we’re not a hotel.” When l replied we’ve stayed in VRBOs dozens of times and they’d all been supplied with soap, she said we’d just have to buy it ourselves.
Later that day, we found that the keys didn’t unlock all 3 of the door locks. No one answered at the management office; the phone rolled over to another number but no one answered that, either. So back we go to the office at 1230, just as the woman was leaving. She complained that we were keeping her from her kids. l pointed out that their office was supposed to be open until 2pm and no one had answered her phone. She called someone to unlock our door. Thankfully he answered his phone and met us at our door. He was very nice and told us if we had any other issues just to find him.
A few minutes later we got a call from the woman at the office. She didn’t identify herself but started scolding us for calling the emergency number. I said we’d called the regular number but that it had rolled over because she didn’t answer. She apparently didn’t realize her phone system worked that way. After that 1st day there were no more issues, thank goodness.
So, bring your own soap, check to make sure the keys you’re given unlock all 3 locks, try not to have anything to do with the condo management office, and you will have a lovely stay.