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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Exterior
Interior
Pillow-top beds, desk, blackout curtains, iron/ironing board
Exterior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Orchard Park Mall
    ‪2 min drive‬
  • Kelowna General Hospital
    ‪7 min drive‬
  • Prospera Place
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Kelowna

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1003)
The price is €138
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Comfort Suites Kelowna

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Kelowna - East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Orchard Park Shopping Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Kelowna General Hospital and 7 minutes from Prospera Place
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Kelowna - East by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Kelowna - East by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Kelowna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 November to 29 November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ronnie

Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Had a room on the highway side... it was still one of the quietest rooms I've ever been in. Obviously a newer hotel, but they put thought into soundproofing. Common rooms on the floor with tables and ice machines were great. Also enclosed to keep any noise out of the halls.
Stayed 2 nights in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping trip
Stayed overnight for a shopping trip. Close to various shopping alternatives
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the safe and clean environment

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Stayed 1 night in Nov 2024

10/10 Excellent

Jasmina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice!
Stayed 1 night in Dec 2024

2/10 Terrible

cheryl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
noisy , do not stay here if you plan on sleeping
Neighbours were so noisy it was impossible to sleep . Complained to front desk twice and was assured the problem was being dealt with. When it obviously was not we asked for another room with no results. Noise did not subside till after 1 am and we had to be up a 6 am so was just not acceptable
Stayed 1 night in Dec 2024

10/10 Excellent

Levi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property with a wood look inside. We played games but the real fire in the lobby, free coffee in the morning, and the hot tub outside is wonderful. It’s also conveniently close to Revelstoke mountain resort.
Stayed 2 nights in Dec 2024

8/10 Good

Megan

Stayed 2 nights in Nov 2024

2/10 Terrible

Alexander

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No customer service or consideration when an iunavoidable issue arrises.
Stayed 1 night in Nov 2024

10/10 Excellent

Abby

Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quite surprised to see the wear and tear on the couch in our room. Not that it was the hotel staff fault but they seem to be a hockey tournament going on in young players are very loud and ignorant, and the parents do nothing about it
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and accommodating!
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities
Was a good hotel however one thing right at the start of my stay waiting for time to check in, the front desk manager was giving the front desk attendant alot of attitude. Saying that he is the boss and blah blah blah. Very rude to the attendant. Other than that hotel was good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Charmaine

Disliked: Staff & service, property conditions & facilities
House keepers change garbage with gloves and use the same gloves to change your bed and change your towels. Requested for them to refill hand soap and body wash did not do so had to shower with shampoo. Asked for toilet paper was told to come and get it. Would not recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean. Good location. Very good quality beds and an excellent heating/cooling system that was easy to use. Extremely friendly and helpful front desk staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in experience; friendly, professional and fast.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with family
It was well located near restaurants, grocery stores and easy to get to many attractions.
Stayed 5 nights in Nov 2024

6/10 Okay

Gagandeep

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the check in time was rude.
Stayed 1 night in Nov 2024

8/10 Good

Yeiko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a quick work trip. The rooms were clean and spacious. The breakfast was hot and fresh.
Stayed 1 night in Nov 2024