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The Royal Anne Hotel

3.0 star property

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Photo gallery for The Royal Anne Hotel

Property entrance
Lobby sitting area
Executive King Suite | Premium bedding, down duvets, desk, blackout curtains
Bar (on property)
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | Premium bedding, down duvets, desk, blackout curtains

Executive King Suite

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Premium bedding, down duvets, desk, blackout curtains

Premier Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Royal Anne Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Royal Anne Hotel. During your stay, you're just a quick walk from Okanagan Lake. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Okanagan Lake and 11 minutes on foot from Prospera Place
  • Ski shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, enjoy use of the hotel's facilities such as a fitness centre and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Kelowna hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Lift (84 centimetre wide door)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 842 out of 1276 reviews
Rating 8 - Good. 328 out of 1276 reviews
Rating 6 - Okay. 71 out of 1276 reviews
Rating 4 - Poor. 22 out of 1276 reviews
Rating 2 - Terrible. 13 out of 1276 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Glen

Stayed 3 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tyne

Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and wonderful staff. Close to the essence of Kelowna. Facility is beyond the expectations, everything in the room is quite new and well cleaned. Hope for some EV chargers.
Stayed 2 nights in Dec 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed here a few times; it has become our place of choice in Kelowna because it is great value for the price. Beds are clean, location is excellent, and there is some secure underground parking (but not a lot.) Staff is wonderful here, too - very friendly, and there doesn't seem like there's a ton of turnover. (Or maybe we just visit a lot, so we see some of the same faces.)
Stayed 2 nights in Dec 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great (winter) rate!
Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Travelled with family, Travelled with partner, Travelled with group
The staff and service were fantastic. Very comfortable beds. Excellent location. Breakfast far exceeded expectations. We will definitely stay here again!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot with great restaurants in walking distance
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Kristal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff, and price! We attended (2adults, 2 kids) and stayed on the 1nd floor which had a huge share patio that faced Bernard st. The included breakfast was pretty good - bagels, toast, egg fritters, boiled eggs, cereal , fruit platter, yogurt, hot drinks and juice/water! Location is prime. Right on Bernard. Parking was inckuded- another bonus! We will definitely come back!
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice clean room lots of space. Great breakfast. Very helpful staff, including coming directly to my room when we couldn’t seem to get the TV to function.
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ka Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, would recommend.
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Comfortable and clean rooms. Wasn’t very sound proof.
Stayed 1 night in Dec 2024

10/10 Excellent

Klaus, Fort Saskatchewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable from the bus hub, the water , walking paths and there are tons of dining options around. The continental breakfast was good and they even had gluten free bread with a dedicated gluten free toaster. I will definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Royal Anne before, so we knew what we were getting. It’s close to many eateries in the old downtown area, so we always enjoy being based from here as you can walk to pretty much everything. It’s close to the water and Kasugai Gardens if you are looking for serenity. We’d love to see a better breakfast offering and some more variety if we had an ask. We’ll be back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ihor Michael, Etobicoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast has a wide variety of quality foods to choose from, the location is great within walking distance of the lake and a wide variety of restaurants. The king suite is spacious with great views
Stayed 4 nights in Nov 2024