SCHLOSS Roxburghe, part of Destination by Hyatt

5.0 star property

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Photo gallery for SCHLOSS Roxburghe, part of Destination by Hyatt

Exterior
Outdoor pool
Sauna, hot tub, hot stone massages, deep-tissue massages
Reception
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
Heiton, Kelso, Scotland, TD5 8JZ
  • Kelso Abbey
    ‪8 min drive‬
  • Kelso Racecourse
    ‪10 min drive‬
  • Floors Castle
    ‪14 min drive‬

Room options

Park, Room, 1 King Bed, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Courtyard, Duplex)

  • Sleeps 4
  • 1 King Bed

Cottage, 2 Bedrooms (Golf)

  • Sleeps 4
  • 2 King Beds

Cottage, 2 Bedrooms, Sauna

  • Sleeps 4
  • 2 King Beds

Deluxe Room, 1 King Bed (Castle)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Estate)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Courtyard)

  • Sleeps 2
  • 1 King Bed

Suite (Estate)

  • Sleeps 3
  • 1 King Bed

Junior Suite (Castle)

  • Sleeps 3
  • 1 King Bed

Cottage, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

Cottage (Chef's)

  • Sleeps 4
  • 2 King Beds

Cottage (Gardener's)

  • Sleeps 4
  • 2 King Beds

Cottage, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Courtyard)

  • Sleeps 3
  • 1 King Bed

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About this property

SCHLOSS Roxburghe, part of Destination by Hyatt

Riverfront hotel with 4 restaurants and full-service spa
4 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge.
SCHLOSS Roxburghe, part of Destination by Hyatt offers 129 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Guests can play rounds at the 18-hole golf course. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SCHLOSS Roxburghe, part of Destination by Hyatt. During your stay, you'll be close to Kelso Abbey. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Charlie's
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, facials or manicures and pedicures at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, a 24-hour gym and a sauna
  • 8 minutes by car from Kelso Abbey and 10 minutes from Kelso Racecourse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
SCHLOSS Roxburghe, part of Destination by Hyatt offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury SCHLOSS Roxburghe, part of Destination by Hyatt. Self parking is free. A complete renovation of SCHLOSS Roxburghe, part of Destination by Hyatt was completed in December 2022.

This 5-star Kelso hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Charlie's – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Sunlaws – This fine-dining restaurant only serves dinner. Reservations are required. Open selected days.
State Room Lounge – This restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Spike Bar – Overlooking the golf course, this brasserie serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Bar 1745 – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Bar 1745
  • Charlie's
  • Spike Bar
  • State Room Lounge
  • Sunlaws

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Archery
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Hunting
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,690 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (120 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 60.0 per day
  • Service fee: 12.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SCHLOSS Roxburghe Hotel Course Kelso
SCHLOSS Roxburghe Course Kelso
SCHLOSS Roxburghe Course
Kelso SCHLOSS Roxburghe Hotel & Golf Course Hotel
Hotel SCHLOSS Roxburghe Hotel & Golf Course
SCHLOSS Roxburghe Hotel & Golf Course Kelso
Hotel SCHLOSS Roxburghe Hotel & Golf Course Kelso
SCHLOSS Roxburghe Hotel Course
Schloss Roxburghe Course Kelso
SCHLOSS Roxburghe Golf Hotel
SCHLOSS Roxburghe Hotel Golf Course
Schloss Roxburghe part of Destination by Hyatt
Schloss Roxburghe, part of Destination by Hyatt Hotel
Schloss Roxburghe, part of Destination by Hyatt Kelso
Schloss Roxburghe, part of Destination by Hyatt Hotel Kelso

SCHLOSS Roxburghe, part of Destination by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 142 out of 178 reviews
Rating 8 - Good. 23 out of 178 reviews
Rating 6 - Okay. 8 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Great hotel and spa

Beautiful hotel with excellent dining and spa. Very clean and all staff were fabulous.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James, Selkirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location great facilities disappointingly the spa was at maximum capacity when we went down so we were turned away twice before successfully getting in two hours later.
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with really disappointing spa

The hotel is great, we had a great room which was really clean. The reason we visited this property was for the spa, this unfortunately turned out to be a real disappointment. It was soooo over crowded that it completely ruined the whole experience. When we arrived at the spa, there were no locks left to leave our possessions in. Then, we entered the spa and had to wait for ages to get a lounger. Once we got settled on our lounger we went into the pool, the pool is great. We then went to go into the jacuzzi pool, it was full. We waited for ages and eventually gave up. We the returned to our lounger to chill out. At this point there was more and more people arriving at the spa, these new arrivals were just walking about looking for somewhere to sit or lie down. It was like a cheap all inclusive in Costa Brava back in the 80's, all that was missing was the German's coming down at 6am to leave a towel on a bed! The spa facilities are great, there are just far to many people in the spa at any given time. There was absolutely nothing relaxing about this Spa.
Stayed 1 night in Jan 2025

10/10 Excellent

fran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and were very impressed by this hotel. We couldn't fault a thing. The staff service was flawless and attentive, the spa is incredible and the food was divine. We also loved the hotel decor. Thank you for making this such a special birthday stay!
Stayed 1 night in Jan 2025

6/10 Okay

Allan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Perfect place

Perfect from start to finish. The hotel is beautiful and the staff are faultless!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

D

Stayed 3 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 from start to finish, beautiful hotel, great facilities and lovely staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most magical night away…

The most magical night away… Service, food , staff, surroundings just amazing!!! Loved every minute ♥️
Stayed 1 night in Dec 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food, great service. Will be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent luxury spa hotel. Very helpful and attentive service. Excellent food in Charlie’s. Also enjoyed the lunchtime bar food and many fine touches around the hotel. Enjoyed the heated pool and spa. Special thanks to the young woman who welcomed us at check in and to James from Sunderland for keeping us entertained in the whisky bar despite his injury. Room very nice. All round excellent stay in the Scottish Borders
Stayed 1 night in Nov 2024

10/10 Excellent

Jerome

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous night away for my husband's 50th birthday. Overall the hotel and spa are lovely. Great room with lovely decor. We had a drink in Whisky bar. Huge selection of whisky's. Ate at Charlie's restaurant where the food was fantastic. The staff were super friendly and spoiled my husband for his birthday. Will definitely return.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Only a slight thing but our room was said to have a mini bar however there was only a few warm drinks on the table rather than kept in a fridge which I would not call a mini bar. Everything else in the hotel was excellent and cannot fault.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay at a beautiful hotel

Wedding anniversary night away. Outside pool is perfect for relaxing. We ate at Charlie’s restaurant. Food is delicious. Our waiter was attentive and very professional. Overall experience is restaurant was great. Breakfast the next day was outstanding. All of the staff were attentive and polite. Bedroom was tastefully decorated. We had a really great sleep. Bed was super comfy. Hotel is in a beautiful setting. We will definitely return here.
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsteen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing first time stay

Was an amazing stay. Our first time and definitely won’t be our last. The staff were so friendly and helpful and the hotel was amazing.
Stayed 1 night in Nov 2024