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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property

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Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Reception
Lobby
Outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
16 Marsanna Lane, Jonestown, PA, 17038
  • Swatara State Park
    ‪12 min walk‬
  • Fort Indiantown Gap National Guard Training Center
    ‪5 min drive‬
  • Indiantown Gap National Cemetery
    ‪7 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Jonestown - Ft. Indiantown Gap by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (880)
The price is €102
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Express Jonestown - Ft. Indiantown Gap by IHG

About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

Hotel in Jonestown with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool.
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at SureStay Plus by Best Western Jonestown Lebanon Valley gets good marks from our customers. During your stay, you'll be within walking distance of Swatara State Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes on foot from Swatara State Park and a 1-minute drive from Hideaway Hills Farm
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus by Best Western Jonestown Lebanon Valley offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Jonestown Lebanon Valley. Free self parking is available.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 968 reviews
Rating 8 - Good. 358 out of 968 reviews
Rating 6 - Okay. 149 out of 968 reviews
Rating 4 - Poor. 70 out of 968 reviews
Rating 2 - Terrible. 55 out of 968 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wayne, Deep River

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight while travelling to Florida with dogs.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As soon as we walked into the room the floating floor was broken, there were clumps of someone's hair on the floor/ floorboards, stains on the bed sheets, and toilet had stains on the outside of it, the shower didn't look the cleanest either.
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast served was good and filling. Staff in the breakfast area was top notch.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay here again
Very nice and comfortable. Best breakfast compared to most hotels I’ve stayed at. Quiet and clean. Rates were very good
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel = very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellant. Just ended a bit early.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle Catherine

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Lady at the desk was nice but the people staying there would make you think twice to make sure your vehicle was locked. Plus they just redid the floors there and they are already falling apart
Stayed 7 nights in Aug 2024

8/10 Good

Braedon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great for the price. Staff was phenomenal!
Stayed 1 night in Sep 2024

6/10 Okay

dawn

Liked: Property conditions & facilities, room comfort
They put a dog in a room across from us. My husband had to go down twice to complain about the dog barking. The phone didn't work. That's why he had to go to the front desk each time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Quanta

Liked: Cleanliness, staff & service, property conditions & facilities
Easy highway access, great rates,
Stayed 1 night in Sep 2024

10/10 Excellent

Dottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Cabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Room was a good size, nice and clean. Breakfast could have been a little better (more variety). Overall, would return if in the area again.
Stayed 1 night in Aug 2024

10/10 Excellent

Shanshan

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities
My room smelled bad. Like a wet dog. We stayed on the first floor. Terrible. Never again
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Albin

👏
Stayed 3 nights in Aug 2024

4/10 Poor

Lou

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not clean at all. Next day I was moved to another room and it was fine.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple , easy , not elegant
Tub was clogged and would not drain room had a facelift that was done “ok”. Front desk was no where to be found and there was a line on check in. But, the room was clean breakfast was good, the bed was comfy it was an easy on and off 81. So 4/5
Stayed 1 night in Aug 2024

2/10 Terrible

Rushi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were not clean & bed frames not safe. The property is not maintained well. They don't have good coffee in breakfast & dinning room is also small.
Stayed 1 night in Jul 2024

6/10 Okay

Djinga

Liked: Staff & service
The best part of my stay was the hospitality of the staff. Unfortunately, I was disappointed to see the trash can overflowing when I arrived on a Friday evening, the dank smell in the hall with various trash piles left outside guest room's door, and the insecurity of one door that did not latch locked unless it was pulled and a guest room door that was left wide open from the time that I arrived and remained opened until the next day,
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What to expect
It was what I'd expect along an interstate at that price range. Friendly staff, comforable beds, fairly clean, showing its age. Don't let the view of the parking lot get you down.
Stayed 1 night in Jul 2024

4/10 Poor

Esther

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024