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The Derwentwater Hotel

3.0 star property

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Front of property
Reception
Premier Double Room with Lake View | Living area | Flat-screen TV
Garden
Dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
The Derwentwater Hotel, Portinscale, Keswick, England, CA12 5RE
  • Derwentwater
    ‪5 min walk‬
  • Theatre By The Lake
    ‪5 min drive‬
  • Lodore Falls
    ‪9 min drive‬
  • Carlisle (CAX)
    ‪58 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin with Lake View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin with Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double with Lake View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double with Lake View

  • Sleeps 2
  • 1 Double Bed

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About this property

The Derwentwater Hotel

Hotel in Keswick with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a garden.
The Derwentwater Hotel offers 47 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Derwentwater Hotel. During your stay, you're just a quick walk from Womenrock. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Womenrock and 5 minutes on foot from Derwentwater
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Derwentwater Hotel also features a terrace, a garden, and a picnic area. For a fee, parking is available.

This 3-star Keswick hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Deers Leap Restaurant – On-site restaurant.
Derwent Bar – On-site bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Deers Leap Restaurant
  • Derwent Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 per person
  • Self-parking fee: GBP 6 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Derwentwater Hotel Hotel
The Derwentwater Hotel Keswick
The Derwentwater Hotel Hotel Keswick

The Derwentwater Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 279 reviews
Rating 8 - Good. 94 out of 279 reviews
Rating 6 - Okay. 46 out of 279 reviews
Rating 4 - Poor. 35 out of 279 reviews
Rating 2 - Terrible. 28 out of 279 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old building in a beautiful setting with views of Derwentwater and the mountains. The staff very friendly and efficient. We have stayed here several times and will again in the future.The dog was welcome too!
Stayed 3 nights in Apr 2025

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely looking Hotel on the outside but once inside it was very tired looking and in need of an overall refurbishment. Facilities very poor. The TV remote didn’t work and the shower was like going back to prehistoric times. Very poor water pressure. For a £100 plus per night it totally fell short of my high expectations when I booked it. Would not return again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This was by far one of the worse hotels I have ever stayed at. The bedsheet was stained. On check in it was obvious someone had been smoking in the reception. The room was absolutely awful it was dirty in poor repair, struggled to lock the door. The bathroom was outdated the ceiling paint was flaking off. I was not sure what was growing around the shower gel dispenser. The breakfast was adequate.
The bathroom ceiling
The soap dispenser
Bathroom ceiling
Bathroom cabinet
Stayed 1 night in Apr 2025

8/10 Good

Mr Edward

Business traveller
Liked: Cleanliness, staff & service

Business trip

Nice hotel. Staff were really pleasant. Nice bar and garden. Rooms ok. No problems. I would say decoration needed. Down side. Restaurant was quite limited considering nothing around. Set menu, cant eat in bar. Generally no problems
Stayed 2 nights in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort

Lovely scenery but tired hotel

Lovely hotel, very dated and needs a refurb but for hiking trip was value for money. Beer garden was stunning and lots of grounds to walk over.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

Lovely Stay In Keswick

It's a lovely hotel with excellent grounds to walk the dogs in. Although it could do with a paint touch up in places and some TLC The room we had was clean and the bed was comfy. The service was good however they appeared to be short staffed. The young waitress in the dining room serving evening meal works really hard, and she's a credit to the hotel. The food at both breakfast and in the evening was really nice. We would return to this hotel again if staying over in Keswick.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay, I felt at ease from the get go. Lovely location, beautiful scenery and would definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keswick hotel

Very helpful staff on reception. Great evening meal. Lovely choice and fresh & hot. Excellent service too… Our room overlooked the lake and was fabulous… Whilst the hotel is a little tired the staff were not at all. They were great. A great place for walking around the lake .
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a pleasant stay, the staff were really welcoming and friendly. Great location. Unfortunately no dinner service was available on the evening I arrived although I had requested this on my booking I wasn't informed until I arrived at the hotel. I wasn't particularly impressed at having to pay for parking and the berries at breakfast were still frozen! Other than than it was a really lovely stay, very dog friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I don’t like leaving negative reviews - especially when the reception staff were so pleasant. But this place is desperately in need of a refurb & cleanup. The room we had (a ‘deluxe’) was cheaply furnished in need of repairs & refurb (corroded bathroom mirror, light fitting hanging loose from ceiling, old sticker on the tiles, bath suite tired. The bathroom was warm - a bonus as the weather was cold. The staircase hadn’t been vacuumed recently & carpets were sticky in places. There was a smell in most areas - hard to describe - not a clean smell. Breakfast was ok & so was the dining room if you like care home chic. I shall not return. This was not good value for money.
Stayed 1 night in Mar 2025

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Lovely location and good hotel. Rooms were clean and comfortable, hallways were very noisy/creeky and stairwells were dated. Good bar area and restaurant, with a very good breakfast. Unfortunately the evening meal service was not available, no prior notice was given of this and alternative plans had to be made.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great value overnight stay

Managed to get access to our room early. Always a good sign. Hotel and rooms looked very tired. Need freshening up. However it was clean and the breakfast was great. Great value
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nigel

Nice hotel & very dog friendly Will go back again.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service
During our short stay we found the staff to be very helpful and courteous
Stayed 3 nights in Feb 2025

8/10 Good

Alison

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Leigh

Stayed 1 night in Nov 2024

6/10 Okay

Keith

Liked: Staff & service, room comfort

Night stay on the outskirts of Keswick.

We stayed for a night on the 6th of February 25. A nice welcome but I’d say that the hotel needs a little ‘love’ but it is currently getting upgraded so that may come. Our room was warm and the bed comfortable. Used the shower which also was good. Breakfast is self service and the food was warm and well presented. I would use the hotel again if I wanted a cheap place to stay. It is around a mile from Keswick and if you walk go the long way round because the quicker way is full of large puddles and can be a bit hazardous and you might need wellies !! One more thing is that book your taxi from the hotel because there are very few if any taxis in Keswick.
Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Average.

The hotel is in need of a huge amount of tlc. A lot of time, effort and money would be required to sort this out. It is very tired looking and the interior definitely needs, at the very minimum, a good coat of paint. The carpets looked as if they hadn't been hoovered in a long time, especially in the corridors. Having said that, our bedroom and bathroom were okay. The bedding and towels were spotlessly clean and there was always plenty of hot water. Breakfast was very good. However the television in our room was not working for the duration of our stay. The hotel staff were disappointingly not able to resolve this problem.
Stayed 3 nights in Jan 2025

8/10 Good

Lee, Hartlepool

Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Right on the lake and an easy walk into Keswick. Staff and food excellent
Stayed 3 nights in Jan 2025