The room was pretty and clean. Roman was nice, though rarely present. The entry to our room was a set of French doors, and in the courtyard outside the doors were very bright decorative lights that stayed on all night. The curtains were very thin, and every time I opened my eyes I thought the sun was coming up, so I didn't sleep well. The most infuriating thing was that there was no hot water at all, not when I washed up before bed and not for a shower at 7:30 the next morning. The hot and cold water temperature was exactly the same. I would honestly not be surprised to find out there was no water heater at all. Between the lack of both light blocking curtains and hot water, this was the worst experience I have had in a hotel in my life, including some really cheap places i stayed in my younger days. Definitely not what I expected at this price.