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Okapi Hotel

3.0 star property

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Photo gallery for Okapi Hotel

Terrace/patio
City view from property
City view from property
Hill view
Standard Double Room, Hill View | In-room safe, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
KN 12 87 Street, Kigali
  • Nyamirambo Stadium
    ‪7 min drive‬
  • Kigali Heights
    ‪10 min drive‬
  • Kigali Convention Centre
    ‪10 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Basic Single Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Hill View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Hill View

  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, Kitchen

Deluxe Apartment, Kitchen | In-room safe, desk, free WiFi, bed sheets

Deluxe Apartment, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Washer
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, (6)
The price is €41
for 1 apartment
includes taxes & fees
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About this property

Okapi Hotel

Hotel with free breakfast, in the vicinity of Kigali Heights
This hotel features a restaurant, a bar/lounge and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Okapi Hotel offers 36 accommodations with a safe and complimentary slippers. Premium cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

During your stay at Okapi Hotel, you're just a quick walk from Union Trade Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 7 minutes by car from Nyamirambo Stadium and 10 minutes from Kigali Heights
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Okapi Hotel also features a terrace, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kigali hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Okapi Hotel Kigali
Okapi Kigali
Hotel Okapi Hotel Kigali
Kigali Okapi Hotel Hotel
Hotel Okapi Hotel
Okapi
Okapi Hotel Hotel
Okapi Hotel Kigali
Okapi Hotel Hotel Kigali

Okapi Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 11 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mary

Rooms too small
Stayed 1 night in Oct 2024

10/10 Excellent

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very nice especially the African tea. The people are very polite and helpful.
Stayed 8 nights in Jul 2024

2/10 Terrible

SUNIL

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No fan no ac how can any one stay or sleep on multiple request was given fan in room
Stayed 4 nights in Jul 2024

4/10 Poor

Clarice

Stayed 2 nights in Jul 2024

8/10 Good

Ani

Stayed 1 night in Jul 2024

10/10 Excellent

Clarice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Ali

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was good but when i asked to refund my money they didn’t gave me back and say you have to stay till your last day we don’t refund the money back But on the site they said they have full refundable policy
Stayed 6 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the staff is excellent.
Stayed 5 nights in May 2024

10/10 Excellent

Wahab

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Kizito

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

BONGOMIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property online and upon arrival i found the room fully prepared for me. I really enjoyed my stay at the property. The staff were so friendly and very quick to respond to request for assistance by guests. I would recommend you to try the hotel and i look forward to staying again at OKapi Hotel during any future trip to Kigali Rwanda.
Stayed 5 nights in Oct 2023

8/10 Good

DONNA-LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs was excellent very helpful I really enjoy my stay when I come back I would not hesitate to book again and recommend friends . One think I did not like was the lack of African food the hotel need to have something on the menu for people who want to experience Rwanda through food
Stayed 8 nights in Sep 2023

6/10 Okay

ELYON

Liked: Staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

PETER

Disliked: Cleanliness, staff & service, property conditions & facilities
I originally booked a 6 night stay, I checked in for the first night early in the morning at about 2am. My room was on the third floor but there is no elevator in the building, and it was extremely tiring for me to climb the stairs (I am 68). The room has no a/c and no fan, there is a window/door in the room leading to a balcony but there is no mosquito screen so I was unable to open it. There is a mosquito screen hoisted over the bed but it looked dirty and I did not use it. The room was suffocatingly hot. If I had arrived during the daytime I would have walked out and gone somewhere else. That first night I managed to get a little bit of sleep, despite the suffocating heat. At sunrise, about 6am, I was able to open the window/door to the balcony to let some air in without worry about mosquitos. However, my room in the hotel faces east so the sun was shining directly into my room and within about an hour, the room was like a sauna despite having the balcony window/door wide open. And my room overlooks a busy road and the noise was really annoying. I checked out the next morning, and found a hotel elsewhere. I told the clerk at the lobby the reasons I was moving out, and that night the hotel owner phoned me and offered an apology, and also offered a refund for the remaining 5 nights via the booking agent. The promised refund has not been made. I made a complaint to expedia but they have been unable to reach the owner.
Stayed 6 nights in Jul 2023

10/10 Excellent

Chinyanta

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended gem in city centre
Excellent hotel for the price.while it might not be Hyatt quality, the rooms are functional, clean and comfortable with great views from the balcony if you get the 3rd or 4th floor. ALL staff members go the extra mile to make sure you have a nice stay Breakfast is Ok. VFeuit us excelkent, but uou have to order cooked eggs. The restaurant meals for lunch and dinner are excellent. Order about an hour before you want it though!
Stayed 9 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Very nice staff. Nice breakfast.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location and services are excellent . It met our expectations.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very concerned about my comfort. Internet worked great. I slept well and breakfast was very good.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in the center of Kigali. Lots of clubs around. Mountain views and friendly staff
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Restaurant has nice views of the mountains. If you are lucky you will get a room with mountain views, fully worth the money. Receptionist is nice and funny
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024