Holiday Inn Kingston Waterfront by IHG

3.5 star property

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Photo gallery for Holiday Inn Kingston Waterfront by IHG

Exterior
Indoor pool
Property amenity
Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
2 Princess St, Kingston, ON, K7L1A2
  • Kingston Waterfront
    ‪1 min walk‬
  • Kingston City Hall
    ‪3 min walk‬
  • Queen's University
    ‪16 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

Premium Room, 1 King Bed, Harbour View, Corner

  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony (Partial City View)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pets allowed, Ground Floor

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Harbour View

  • 28 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony, River View

  • 28 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, River View, Corner

  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pets allowed, Ground Floor (Patio)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony (Partial City View)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Balcony, River View

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, Harbour View

  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower, Pets allowed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony (Harbor View)

  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Kingston Waterfront by IHG

Eco-certified hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Kingston Waterfront by IHG offers 197 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Kingston Waterfront by IHG. During your stay, you're just a quick walk from Kingston Waterfront. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Wharf & Feather
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Kingston Waterfront and 3 minutes on foot from Lake Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Kingston Waterfront by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Kingston Waterfront by IHG. For a fee, parking is available.

This 3.5-star Kingston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Wharf & Feather – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 33.90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 22 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wharf & Feather

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Dock
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 13 2025 to April 20 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 13 April 2025 to 20 April 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per week, plus a deposit of CAD 60 per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 16.95 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 22 for adults and from CAD 22 for children
  • Uncovered self-parking fee: CAD 33.90 per night (in/out privileges)
  • Pet deposit: CAD 60 per week
  • Pet fee: CAD 60 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 16.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kingston
Holiday Inn Kingston Waterfront
Holiday Inn Waterfront
Holiday Inn Waterfront Hotel
Holiday Inn Waterfront Hotel Kingston
Holiday Inn Waterfront Kingston
Kingston Holiday Inn
Kingston Holiday Inn Waterfront
Kingston Waterfront Holiday Inn
Waterfront Holiday Inn Kingston
Holiday Inn Kingston - Waterfront Hotel Kingston
Holiday Inn Kingston - Waterfront Ontario
Holiday Inn Kingston Waterfront Hotel

Holiday Inn Kingston Waterfront by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 783 out of 1648 reviews
Rating 8 - Good. 498 out of 1648 reviews
Rating 6 - Okay. 208 out of 1648 reviews
Rating 4 - Poor. 99 out of 1648 reviews
Rating 2 - Terrible. 60 out of 1648 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

john

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was clean and bright and the staff lovely, but on arrival in my room the toilet had clearly not been properly cleaned. A member of staff was sent to deal with this, but he didn’t remove his gloves after cleaning the toilet and touched the door knob to leave. I had little confidence in the cleanliness of my room.
Stayed 1 night in Dec 2024

6/10 Okay

Bryon

Stayed 1 night in Nov 2024

4/10 Poor

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t sleep the heating system was on and off all night and it was very loud.
Stayed 1 night in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

barbaraanne, Toronto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thank you for a great stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Terra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunate that the property has mold issues because the views are amazing and so are the staff. Hopefully they will get these issues fixed.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and kind
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
John at front desk was great. Easy parking but expensive. Housekeeping knocked on doors waking up everyone - they should know who has checked out
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here compared to other places I’ve stayed at. I was really impressed with the breakfast buffet. Parking was easy as it was in front of the hotel and the rate was cheaper compared to other places near by I’ve stayed at. The staff were very friendly and professional. I will definitely be staying here again on my next trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Good
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Yeo

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Justin for accommodating us! We had a late check in like after 9 pm and Justin was accommodating us for a late checkout. My wife was able to rest well.
Stayed 1 night in Nov 2024

2/10 Terrible

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepaid, an I didn’t get the room I booked
I didn’t not get the room that I booked.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and amenities! Easy walking to all restaurants and bars downtown Kingston
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit cold Not sure if HVAC was working properly.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Stayed 1 night in Oct 2024

8/10 Good

Seraphina

Stayed 2 nights in Nov 2024

6/10 Okay

alison

Liked: Staff & service, property conditions & facilities
I hate it when a hotel advertizes that a room "sleeps five" but then they charge extra for a third person. Then, after they charge extra, they provide only two coffee pods (not three), two complimentary bottles of water (not three) and no extra towels. This kind of fleecing always seems counterproductive to me: this is what I remember about the brand, not anything they might have done right.
Stayed 1 night in Nov 2024