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SureStay Hotel by Best Western Alice

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Alice

BBQ/picnic Area
Exterior
Spa
Individually furnished, desk, iron/ironing board, free WiFi
Individually furnished, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1350 S Business Highway 281, Alice, TX, 78332
  • South Texas Museum
    2 min drive
  • Tejano Roots Hall of Fame
    3 min drive
  • Alice Regional Hospital
    3 min drive
  • Alice, TX (ALI)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior
La Quinta Inn & Suites by Wyndham Alice
Pool
Breakfast included
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Parking included
3.8 out of 5, Good, (529)
The price is €86
for 1 night
includes taxes & fees
5 Dec - 6 Dec
La Quinta Inn & Suites by Wyndham Alice

About this property

SureStay Hotel by Best Western Alice

Hotel in Alice with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and barbecues.
SureStay Hotel by Best Western Alice offers 41 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Alice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at SureStay Hotel by Best Western Alice, you'll be within walking distance of South Texas Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre and laundry facilities
  • Just a 2-minute drive from South Texas Museum and a few minutes from Tejano Roots Hall of Fame
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. An outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly SureStay Hotel by Best Western Alice. Free self parking is available.

This Alice hotel is smoke free.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Executive Alice
Best Western Executive Inn Alice
SureStay Hotel Best Western Alice
SureStay Best Western Alice
Surestay By Best Alice Alice
SureStay Hotel by Best Western Alice Hotel
SureStay Hotel by Best Western Alice Alice
SureStay Hotel by Best Western Alice Hotel Alice

SureStay Hotel by Best Western Alice Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 140 reviews" "
Rating 8 - Good. 43 out of 140 reviews" "
Rating 6 - Okay. 19 out of 140 reviews" "
Rating 4 - Poor. 3 out of 140 reviews" "
Rating 2 - Terrible. 14 out of 140 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Walter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Night Stay
The beds appeared to be clean, but that was the only thing. We saw mouse poop on the floor and blood on the curtains. There was a beer can in the trash can. The A/C hadn't been on in the rooms for days. It was muggy and extremely hot in there, it took about 8 hrs to cool the room to a comfortable temperature.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joel, Edinburg

Stayed 1 night in Feb 2024

10/10 Excellent

NINA

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, easy check-in.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and comfy room
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were ok, but a little noisy outside. Beds were nice and firm. They had a good hot breakfast. The hotel was not on the main street where all the restaurants and convince stores were. Hotel was along an industrial area.
Stayed 1 night in Mar 2024

2/10 Terrible

Pat Torres

Disliked: Cleanliness, property conditions & facilities
Dirty room and bathroom. Gnats in the room. The room smelled horrible. I felt safe due to the door not shut all the way, people passing by can see inside the room through due to door not shutting completely. Bed VERY uncomfortable. Wouldn’t recommend to anyone.
Stayed 2 nights in Mar 2024

6/10 Okay

Angie

Travelled with family
Disliked: Staff & service
The in-room whirlpool/jacuzzi was really nice but the hotel is pretty old and needs some TLC. Front office staff was not friendly in the least --pretty much seemed disinterested in our business. It was quiet and served its purpose for the weekend but not sure I'd choose this hotel again.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Refrigerator in room with too nosey and door would not close properly a couple of times when I was leaving
Stayed 2 nights in Jan 2024

2/10 Terrible

Darren, Poteet

Stayed 2 nights in Jan 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice peaceful stay, Very clean, quiet, and comfy
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was small but clean. I liked the room and it was very quiet as there was not many occupants. The beds were uncomfortable. The pool was clean and water was warm. I kinda got pissed off when I went to office on Sunday morning expecting to eat a continental breakfast and the main lobby doors were locked and a note on the door stating "Unfortunately There will no breakfast today." Mind you, this was a Sunday Morning. When I rang the window bell for service (I had to ring it several times), the office lady stated they were short staffed (they only had 2 workers) and this was the reason for no breakfast being served. Im sorry but the whole hotel maybe had 10 rooms rented out and I sure didnt see the office being overwhelmed by renters because the DOORS WERE LOCKED!! I do feel like this is a false advertisement as I rented there because it said it did supply a continental breakfast. I ended up having to spend more money to buy breakfast down the road...
Stayed 1 night in Aug 2023

10/10 Excellent

karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Keenan

Stayed 1 night in Jul 2023

2/10 Terrible

Yadira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
None
Stayed 2 nights in Jun 2023

8/10 Good

Rosa M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will SureStay here again
Everything was really good for the price. New-ish and clean. Friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was excellent and service was great
Stayed 1 night in Apr 2023

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, quick and courteous. The area was quiet and clean. Good overall.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

Analuisa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was nice but staff is very rude and unprofessional