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The Shore

3.0 star property

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Photo gallery for The Shore

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi
Premier Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Double or Twin Room, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels
Property entrance
Dock

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Shore Street, Kirkwall, Scotland, KW15 1LG
  • St. Magnus Cathedral
    ‪5 min walk‬
  • Earl's Palace
    ‪9 min walk‬
  • Highland Park Distillery
    ‪2 min drive‬
  • Kirkwall (KOI)
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room, Accessible

Double or Twin Room, Accessible | Desk, iron/ironing board, free cots/infant beds, free WiFi

Double or Twin Room, Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room

Premier Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Premier Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Single Room

Single Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

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About this property

The Shore

Hotel in Kirkwall with a bar
A bar/lounge and free Wi-Fi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
The Shore offers 17 accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

During your stay at The Shore, you're just a quick walk from Orkney Wireless Museum. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • Just a 3-minute walk from Orkney Wireless Museum and 5 minutes on foot from St. Magnus Cathedral
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3-star Kirkwall hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 17.50 per person
  • A bar/lounge

Family friendly

  • Free cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 17.5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shore Hotel Kirkwall
Shore Kirkwall
The Shore Hotel
The Shore Kirkwall
The Shore Hotel Kirkwall

The Shore Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 157 reviews
Rating 8 - Good. 50 out of 157 reviews
Rating 6 - Okay. 19 out of 157 reviews
Rating 4 - Poor. 6 out of 157 reviews
Rating 2 - Terrible. 10 out of 157 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice room, hot shower. Excellent tea and coffee facilities, big tv, free wifi, very comfy beds. Staff were very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Morven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean.
Stayed 2 nights in Nov 2024

8/10 Good

Shirley

Liked: Amenities, property conditions & facilities
Lovely shower, looks like it has recently been upgraded. Room not very warm on arrival.
Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Separate buildings
We hadn't understood that the Shore is a subsidiary of The Kirkwall Hotel. The Shore only has bedrooms, breakfast is served in the hotel restaurant 100m along the street. Not an issue in good weather but Orkney can be very windy!! Running through dtiving rain before and after breakfast or dinner is a different matter. Our room was very small. The hotel had emailed a few weeks before our trip offering an upgrade but when I replied asking for details said there were none available.
Stayed 3 nights in Sep 2024

8/10 Good

Liz

Travelled with partner
Room good tight stairs
Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Incredibly small, old, creaky room; I thought I was going to fall through the floor. Window and view was out to moldy roof. Loud toilet; loud hallway. No ventilation. Only saving graces were kind staff who were helpful and went above and beyond to haul my luggage to my room late at night and to store luggage the next day. The hotel had a great, walkable location which was very important to me.
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful, friendly lady on reception. Part now of Kirkwall Hotel which is very smart, and great food. Room in the Shore was very spacious. Staff helpful in general and perfect location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Rose, Brooklyn

Liked: Staff & service
Disliked: Property conditions & facilities
Hallways smelled terrible, window was stuck and I had to call front office to have someone open it, bedstand lamp flickered, I had to physically move the bed away from the wall as the bed frame was directly against the outlet and I could get to outlet to charge devices otherwise, the fire alarm went off shortly after 8:00 am on my first day off when I had hoped to sleep in - and I was told that ‘steam from someone’s shower will sometimes set off the fire alarm’ - I asked if an inspection would be made and was waved off, and on last morning when toilet was flushed it noisily ran and ran for over 10 mins, until I lifted the tank lid and jiggered the ball and placed a water bottle in the tank to float it until it could fill with water. Lovely staff, clean ‘to the eye’, but very poor condition of property.
Stayed 2 nights in Aug 2024

8/10 Good

edward

Liked: Cleanliness, property conditions & facilities
Very close to the cruise dock
Stayed 1 night in Aug 2024

8/10 Good

Miia

Travelled with partner
Liked: Cleanliness
Nice hotel on a central location. There were usually good, free parking places across the street. Our room had been recently redecorated. Plenty of hangers but the only downside was that none of the drawer units opened smoothly.
Stayed 4 nights in Jul 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel looks closed, possibly for a refit, though high season seems an odd time to do this. A small sign on the door informs guests that check-in is via the next-door hotel, which proved straightforward and friendly. The room itself was fine, clean and attractive and obviously quite recently refurbed/redecorated. Kettle, teas, coffee and biscuits were provided - though no milk. A ground-floor room, it was designed to be fully accessible, with appropriate clearance and an ensuite wet room with fittings adapted for wheelchair users. Access to the room was via a 20m lane off the main road, which looked a bit shabby but was convenient and proved surprisingly quiet. Unfortunately the decorative scheme chosen for the wet room was stained-concrete-effect. It looks terrible - hard to imagine why it was chosen. The effect was worsened by rusting on some of the fittings. But the shower was good, everything worked fine and nice toiletries were provided. Quite pricey for what it is but I know that Kirkwall is very busy in high season.
Stayed 2 nights in Jul 2024

10/10 Excellent

Glenda

Liked: Staff & service, property conditions & facilities
The reception lady was exceptional and went out of her way to provide great information and took the time to answer all our questions. Really exceptional highly recommend
Stayed 1 night in Jul 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Shore. Clean, comfortable and updated room. We had a few “learning curves” including discovering check in is next door at The Kirkwall Hotel. Also, we had to climb 2 flights of stairs through a narrow corridor to reach our room. Fine for us but may be a challenge for others. Also, there are very limited dining options -especially in the evening. Shops shut down around 5pm and if you don’t have reservations you have very limited choices to eat. Overall a great experience though!
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and competent. Would go back
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room and close to everything.
Stayed 3 nights in Jul 2024

2/10 Terrible

Kelvin

Stayed 1 night in Jul 2024

8/10 Good

Kev

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the outside of the Shore put you off, the rooms are fantastic and it’s obvious it’s been under restoration. Hopefully the outside gets a lick of paint next 👍
Stayed 1 night in Jul 2024

4/10 Poor

CATHY, Colchester

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Walked past the Kirkwall Hotel to get here only to find a note pinned to the front door of the Shore telling me to go to the Kirkwall to check in. Probably would have appreciated this in an email prior to arrival. Room clean. Terrible view. Plenty of teabags. Sadly this room (number 16) gave me one of my top 3 worst hotel nights ever. At 4.30 there was a noise of rushing water next to my room - super loud. I thought it was an early departer in the next room having a shower. However the rushing water and loud droning noise then just carried on about every 15 minutes or so until I had to get up anyway, so I don't think it can have just been an adjacent room. No sleep at all after 4.30 and the noise did drive me mad. Unacceptable to take money off people to sleep next to this row IMHO. Reception staff were polite but not very interested when I checked out. PS if the shower doesn't work you might need to pull the cord in the bathroom. I didn't know this, but a lovely friendly cleaner helped me when I couldn't work out why the 'on' button didn't work.
Stayed 1 night in Jun 2024

10/10 Excellent

john

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the water with easy access to the main avenue with shops and food options. There isn't a lift if you have an issue with stairs. Easy access to the towns sights, pubs and the staff was very friendly and helpful. We just needed to stay longer!
Stayed 2 nights in Jun 2024

6/10 Okay

Philippa

Liked: Cleanliness, staff & service, room comfort
In need of investment and more staff
Shown to our room by member of staff who was very pleasant & explained everything. We were in a front room with a view of the port which was nice. The room was modern & nicely decorated & the bed was very comfortable. The wooden blinds at the window did not reach the bottom as the strings were too short so we had to use a blanket to shut out some of the light. As a result it was quite light in the room all night. Breakfast was in the main Kirkwall Hotel a short walk away. Not ideal if it’s raining or freezing cold but thankfully it was fine both mornings. Our shower would not produce any hot water although we had hot water to the basin. Not a problem as we wanted to get out & explore anyway we thought it would be fixed by evening & we would just have a shower then.
Stayed 3 nights in May 2024

10/10 Excellent

Robert, Stamford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near the harbor, easy free parking and walkable to nearby restaurants and bars.
Stayed 2 nights in May 2024